Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Clifton Webb
3 days ago
Love the work they does and done on my 84 Chevy C10. Fast work in and out. I would and will do business with them again.
Robert Pecora
7 months ago
Paid em 500 dollars, and still had to fix my wife's vehicle the next morning. The check engine light came on right after leaving. They changed the battery and a tow. I told them what was wrong with it (which I ended up doing) a crankshaft sensor. I was told by the lady sorry and she stayed up all night thinking about us ... well I'm still out of 500 for a broke car and I stayed up fixing a car...
Ashley Batieste
a year ago
Well I must say it has been a pleasure working with them over the years. Today I received a call back about my car, which was less than 12 hours from them receiving the vehicle last night close to closing. Gina was amazing, professional, and very pleasant to deal with. She went above and beyond with getting my car ready for my son to drive. The pricing was also reasonable. Thank you ever so kindly for your help.Services: Electrical, Wheel alignment
Shaundrekiq Thompson
2 months ago
Very Sweet lady at the Front Desk. Great workers. Been here twice and will be coming back .
DeShaye Bozeman
a year ago
My car was towed here & the same day I went to pay for it. They told me they can t tow my car back to my house until the following morning, without a fuss, we agreed and left. They dropped my car off this morning in the middle of my driveway and the sidewalk and when the man dropped it down, he knocked the pipe coming from my muffler down. Immediately I called because he left in a hurry.. I was calling before he turned off the street. The lady that works there answered the phone and told us that the car was dropped off. It has nothing to do with us now and hung up. After calling back she tells us that if we call her again she s going to file harassment charges on us. I ll be filing a complaint with the BBB & filing a civil suit. I don t recommend doing business with this company if you can avoid it.
LeeDee Cox
a year ago
Love this business. Great people and service. Needed my van towed. Fast and caring .Let me know price and repair as soon as possible. Will definitely go back when I need car service.Services: Auto engine diagnostic, BatteryServices: Auto engine diagnostic, Battery
L W
4 years ago
I have been using Hooper Rd Car Care for about 6 years. They are straight forward, down to earth and fair! I bring all of my vehicles there and also bring several of my family s vehicles.I simply tell them what the vehicle is doing and they check it out and call me and tell me whats wrong and how much it will cost to fix it and also will tell me straight up if something can wait or if it needs doing now. I highly recommend them becausr they are fair, honest people and I dont have to worry about them trying to pull one over on me and that has happened to me at other shops. They back all of their work with a 1 year parts and 3 months labor warranty. They use quality parts and do excellent work. Its nice to have trustworthy people looking out for me
Sue Gray
3 years ago
My vehicle was serviced here. Before I left this repair shop, I noticed my windshield wiper motor cover was missing. I asked the tech about it and he went and found my windshield wiper motor cover in the trash can. He said they didn't know what it was! The customer service here is also very questionable. The lady that works there is very rude and loud. She doesn't let you get a word in edgewise and argued me down when I was trying to explain that another part was also missing from my vehicle.Service: Air conditioning
Nicole Knox
3 years ago
Horrible CX SVC. Office personnel is RUDE to put it nicely. Requested a starter to be shimmed didn t do that put on a new starter 12 hours later had to shim our own starter. The main mech/ owner came highly recommended for older antique cars; very very disappointed. They behaved like our business was a bother after spending a pretty penny. Wouldn t even return for warranty applicable circumstances due to poor quality and less than through work!SAVE YOUR MONEY!Services: Air & cabin filter replacement, Steering & suspension repair, Brakes, Air conditioning, Brake service & repair
Steve Jobbs Gaming
6 months ago
Every time I ve brought my truck here I ve had to bring it back at least 3 more times for the same issue.
Jessica
3 years ago
They illegally tow cars, they also refuse to give you info to get said car out, the lady is rude as hell. They make excuses. Crooks. Dont give them your business. They recieved two complaints that were given to the Louisiana State Police. Don't waste your money.
Trevor Huffman
6 years ago
Went in for a state inspection on my 2011 Camry. They took off the sticker and then connected the computer. For some reason, their computer wouldn't connect to my car so they told me to go to the dealership to have it looked at and gave me a failed sticker. I was charged since they took the sticker off, but if I'm going to go to the dealership anyway then I'm going to have them do my inspection.
Tyler Armstrong
11 months ago
I can't say enough good things about this place. Everyone is very kind and helpful. I don't know what I would have done without them. 10/10 service and people.Services: Battery, Oil changeServices: Battery, Oil change
Holi Services
3 years ago
Brought my sicj car. Tbey brought me back home while repairs were being done. Kept me informed via phone at all work being done. They did an excellent job with my car repairs and customer service!
Elizabeth Christina Bernard
5 years ago
If I could give negative stars, I would. Possibly the rudest person I've ever met. I called on five seperate occasions for a price quote to fix my vehicle to no avail. So I went by and the lady said I was wasting her time. I just needed my truck fixed.
April Rogillio
3 years ago
They do not illegally tow cars. If you left your car abandoned and the private property owner or police call them to pick up said abandoned car. Hooper Road has every right to pick it up at owners expense. If the car IS NOT in your name hooper road legally CAN NOT give you any information. Now if you would have went up there with proof of ownership you could have gotten any and all information you needed, and the car released to you.
Trippy Laine
a year ago
This place is full of nothing but liars, they sold my car before they had the legal rights to do so, after towing my car illegally claiming at first the police had them tow it then when I confronted them the story changed to the police oversaw it and the owner of the property told them I was in jail, for some reason me being in jail (lie) gives this company the right to sell my mom's car without a permit, and of course no paperwork because the lady who quit the day I showed up must have deleted my file, shut them down
Donald Dunn
7 years ago
Came in with an issue that couldn't be solved with a computer code so they took the time to work though every possible issue. The car is now working better than before, I would highly recommend them over any dealership in the area.
Lakendrick Robinson
2 years ago
This company is very professional and they always do a great job with repairs and they are very honest when you leave this place you can rest assure that the repair was done right they re a little on the expensive side but hey you get what you pay for I highly recommend this placeServices: Brakes, Air conditioningServices: Brakes, Air conditioning
Joelene Milam
5 years ago
They were very helpful to me in dealing with recovering items from my friend 's wrecked car. Will strongly consider them for future services.
Butch Turner
4 years ago
Honest, dependable service. We've brought our vehicles to them for several years and will not go to anyone else.
Kathie Hayden
3 years ago
I called to check up on my car that i snow 3 days past the day they said they would have it and the woman was VERY RUDE and hung up on me.Service: Transmission repairService: Transmission repair
Gary Lee
8 years ago
good honest people, fairly priced, good service we have used them for years.
Danielle
8 months ago
They are always fair and quick
mathew hebert
8 months ago
They fix your car
Izaak Brumley
5 years ago
I live across the street and have heard. Mixed reviews
Georgette Pecora
5 years ago
Great Honest, work...at reasonable prices...
roin franklin
2 years ago
Do there best yo help
R DAVIS
3 years ago
Great very knowledgeable, great detail
Mark King
6 years ago
They do all my maintenance.