European Car Care of Baton Rouge, Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  DeeBee
2 weeks ago
Auto diagnostic and repair: I've been taking my aunt's car - a 2002 Mercedes430 E CLS- four door sedan there for years. These people are great. Troy is a gem and has a fantastic team. Stacey is very helpful. Never any problems after repairs- great service. Pricing is fair and better then the competition. Very professional staff.

  Will Davis
a week ago
Troy and his team at European Car Care went over and beyond on the work on my Maserati and to make sure everything was perfect for my departure. Will definitely be the only shop to touch my car. THANKS ALOT!!!!

  Kash W
5 months ago
I was referred here by a friend and am very satisfied with the service. They are professional and reasonably priced.I had plans to go out of town for the weekend and really needed my car. My check engine light came on Monday morning! They had my car fixed by Friday afternoon and I was prepared for my trip. For that, I ll be back.Service: Auto engine diagnostic

  Cassandra Siegel
2 months ago
I have been to three different VW dealerships and another European auto shop for the same, persistent starting issue with my car. After replacing spark plugs, cleaning the fuel system and hemming and hawing, they all shrug their shoulders and say it must've just been a bad batch of gas despite the vehicle STILL having the same issues. The folks at European Car Care diagnosed the problem correctly the first time and even stayed late to accommodate my schedule to get it fixed. Absolutely fantastic customer service and very knowledgeable technicians! My car runs like new. Your car is in great hands with these folks, I can't recommend them enough!

  Shanard Carey
2 months ago
Troy and his team are very knowledgeable and professionally. I would recommend anyone's vehicle to his care. They provide awesome service at a good price! Highly recommended!!

  Mike Howard
2 weeks ago
Always have a positive experience here. They treat me much better than the dealership. Quality repair work.

  Lakesha Conrad
6 days ago
The entire staff is always friendly and very professional. I will never do business with anyone else.

  Catherine Veals
6 months ago
I m very satisfied have been bringing my cars here for years . And recommending my friends and family also. Never had a problem . Just got my car fixed here today and will be back thanks guys keep up the good work Service: Air & cabin filter replacementService: Air & cabin filter replacement

  Maurice
5 months ago
Took my Maserati in and saved $thousand s literally from the Owner being a honest person, only doing what was needed which was 15% of what others thought I needed. If only every car service/repair place was like this .. Please Don t change.

  Evangeline Hughes
3 months ago
I had a very pleasant experience at European Car Care. I could feel the difference in the way my car performedafter having my breaks repaired.Thank you, European Car Care of Baton Rouge

  Dhaval Adhvaryu
5 months ago
These guys look small business off of choctaw but treat you like your CCLA! Very professional intake and online presence that works AND they fixed what the my volkswagen dealer said was unfixable as well as work on my vehicle that other shops refused. I will go back to them.Services: Auto engine diagnostic, Engine repair, BatteryServices: Auto engine diagnostic, Engine repair, Battery

  Karen Prestage Washington
2 months ago
Troy and crew are the best. They explain everything in detail so that you are clear about what is happening with your car.

  Faith Wong
11 months ago
I highly recommend Elite Car Care of Baton Rouge. The owner and staff are very knowledgeable, professional, and by far delivers GREAT customer service. They ve done exceptional work on both of my Volvos and I ve never been disappointed or dissatisfied for 15+ years!Services: Air & cabin filter replacement, Tires, General repairs & maintenance, Tire rotations, Wheel alignment, Brakes, Air conditioning, Oil changeServices: Air & cabin filter replacement, Tires, General repairs & maintenance, Tire rotations, Wheel alignment, Brakes, Air conditioning, Oil change

  Stonny Hammond
9 months ago
It's always great to have trusting, knowledgeable and caring professionals taking care of your vehicles. Troy and his crew at European Car Care are the professionals you want when it comes to your vehicle needs. I've been taking my vehicles to ECC since 2016.

  Avis Roberts
a month ago
Love their service and they also have gr8 warranty

  Esma Etienne
9 months ago
This was my first visit and I was totally satisfied. The price was great and the wait time wasn t bad. The lady at the front desk was really friendly also. The owner let me know what was going on as it happened. I will return.Service: BrakesService: Brakes

  Antoinette Patterson
a year ago
European Car Care provides exceptional service. The owner and staff are 5-Star and the customer service is unmatched. Very knowledgeable and friendly staff. No long wait times and excellent pricing. I have been a customer for many years and highly recommend European Car Care of Baton Rouge.Services: Electrical, Oil changeServices: Electrical, Oil change

  Adrienne Hardy
a year ago
Courteous, Professional and Reasonably priced. I never knew these adjectives could describe a business until I visited European Car Care.I had been trying to get an appt for B service for my MB GLS450 from several MB dealerships. However, I was told it would be at least 3 to 4 weeks before an available appointment. In walks European Car Care.While engaging in general conversation it so happened I received a referral from a regular customer of European Car Care. What are the odds? The stars had aligned!! I called the next day and got an appt that same day. They did not disappoint!I was able to wait in their beautiful waiting room, and I was there no longer than an hour and a half. The price was a FRACTION of the cost I would have paid at a regular MB dealership .not to mention a very clean restroom facility. That s a plus in my book. This is the best kept secret in town .but now that you know SHARE IT!!The owner is very easy to communicate with. He was polite and able to explain my service and answer any questions I had. He is a true southern gentleman, with an humble blessed spirit about him. Sooo glad I found European Car Care.I m a recent transplant from California and I am extremely picky about where I take my vehicle for servicing. European Car Care is going to be my regular shop to service my GLS450.I also have a Sprinter Van 2500 and was told that eventually they will be servicing them too. Thanks Tony. So glad I found you and European Car Care.Service: Auto maintenance

  Valeka Matthews
a year ago
I have been with this company for years now and I m always pleased with the work that s done to my car. They go out of their way to make sure the work is being done and they even reach out to me afterwards and ask is my car driving better. Great service!!!Services: General repairs & maintenance, BrakesServices: General repairs & maintenance, Brakes

  lucille gray
2 months ago
Always great service with a smile. Troy is great!

  Brenda C Jackson
a year ago
Mr. Boutte and his staff are always professional. I especially appreciate how he explains the process before moving to the next step of repair work. This is 1st Class customer service. May you have continued success in you business. Thank you,Service: BrakesService: Brakes

  Ursula Norris
6 months ago
Awesome and knowledgeable staff! Definitely will be our repair shop of choice for any future needs!!Service: General repairs & maintenanceService: General repairs & maintenance

  pamela kennedy
11 months ago
Wow! I received an excellent customer service and an amazing professional work from Troy and John. I highly recommend European Car Care. Thank you! I'm back in New Orleans.

  Jean Ms. Bebe Davis
a year ago
I've Always Experience Excellent Service With Excellent Customer Service. Never Had My Car Held Up. It Was Always Repaired In A Timely Manner . Very Professional,, Clean Establishment.. I 'd Never Take My Car Any Other Place.Services: Electrical repair, General repairs & maintenance, Auto engine diagnostic, Auto A/C replacement, A/C installation & repair, Oil changeServices: Electrical repair, General repairs & maintenance, Auto engine diagnostic, Auto A/C replacement, A/C installation & repair, Oil change

  Andrew Cage
6 months ago
Troy is a great guy with a awesome staff thanks for your service on my Mercedes

  Deb Dom
a year ago
Mr. Troy is trustworthy and knowledgeable on foreign cars. If you're looking for reliable car service without the hustling, bring your car here for professional service.

  Wanda Dunn
11 months ago
My experience at European Car Care of Baton Rouge was excellent !I was extremely happy and pleased with the results of the service.Service: Oil changeService: Oil change

  Allen Harris
8 months ago
They made the repair in a timely manner and took the time to do a little extra to satisfy me the work was excellentService: Electrical repairService: Electrical repair

  Carlis Lawrence
a year ago
I really like bringing my vehicle to the above named company. I would highly recommend them any day. Thanks Troy!Service: General repairs & maintenanceService: General repairs & maintenance

  Coronda Glasper
2 years ago
Troy are the best. We would not take our vehicle to any other shop. In addition to a friendly staff, they are extremely professional. I highly recommend this place.