AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Karla Jones
a month ago
I m very happy to write this review for the manager Akasha at this location because she was very helpful. She was professional and went beyond in calling to make sure she was doing the process correctly with the commercial account I went in for. She deserves a raise and I hope all the staff are the same way like her. Great job Akasha!!!!

  Sean Briley
3 months ago
My battery was DEAD dead, but the fine people here were able to get it out and changed in 43 minutes, just in time to beat anti-theft system. God bless this AutoZone.

  Glenn Hernandez
2 months ago
I was almost at my whits end today! I purchased bolts and nuts at one of your locations and replaced the the bad one I had on my battery. It didn t tighten but thought ok. I read that the cable needs to be secured and tight in order for the battery to function properly. I was visiting a friend and decided to go to the location near me at the time. The location was closed. I did find a store that closed later at night time.I am one who compliments good service but must say the two guys that assisted me were very personable friendly and for me the most important respectful! The two guys were in tuned to my specific needs at the time and resolved my problem. I cannot say enough about the two individuals that ended my day with a positive affirmation because of their professional appearance and demeanor. DJ and Rodell thank you both for your time and assistance. Greatly appreciate your concern and resolving my problem. You two gave an old man peace of mind!

  MakePeaceb4 its2Late
5 months ago
They don't have a wide variety of battery hold down fuses, if you have any such as 60, 70, 100 amp, you will not find them here, roamed around searching a while, grateful that a worker that was helping someone on the outside walked inside and asked if I needed any help, yes there were 2 other workers on the counter that didn't greet me as you should do all customers, they allowed me to roam, and try to find it myself.

  Kara Harrison
a week ago
RIDELL PROVIDED EXCELLENT SERVICE WENT ABOVE AND BEYONDTO FIX MY LIGHTS . Excellent customer service

  Judy Maranto
2 months ago
I would like to thank Stephanie the manager, at Autozone, 8268 airline location, and Desmond for Excellent customer service.. They answered all questions. They are Professional, knowledgeable, and polite.

  Chris Shorty
2 months ago
Diamond W had a very good attitude and was very helpful polite and courteous of helping me resolving my situation

  Ashley Guerin
2 months ago
Riddell is awesome even got under my truck hes a sweet heart thank u riddell

  ron seals
3 months ago
Came on store, I was greeted by friendly staff who helped me with a return of a bad battery I recieved today from another store

  Curtis Savage
3 months ago
Ridell lambert service was good in with out his way to help me get everything i need

  kevin Zapata
4 months ago
Service was awesome good ridell and DJ H in Corey make sure I got the right pieces and super knowledgeable super knowledgeable

  Robertson Family
8 months ago
Had to go to the Airline Hwy location because the 5 employees and the manager at the Greenwell Springs Rd location don't know how to help customers. I waited in the GS location for over 20 mins before being acknowledged by anyone. I wouldn't be so upset if I wasn't the only customer in the store. 6 people can't be that busy they can't help the only customer they have in the store.

  Steven Fontenot
4 months ago
Riddell was very very helpful to me he was the best help I have ever had at auto zone

  Butter Cup
3 months ago
I really appreciated their help , they're supportive , and more !!

  c (blessed2013)
7 months ago
Braxton and the manager at this location were a huge help. I came to this location after leaving Joor. I would not recommend them. I was previously told that I was not in warranty for a part and coming to this location they found I actually was. They actually paid attention to what was needed and gave advice.

  Ultra7 Admin
a month ago
For me my Experience with this location was very unhelpful.

  TTGG Youngin
3 months ago
Diamond had wonderful customer service and was very helpful.

  Donna
11 months ago
No one wants to find a dead battery when they get in the car. But I did. Went to AutoZone on Perkins where they did not have my battery in stock. I called AutoZone on Airline and the lady was very kind and polite on the phone. She said she would be waiting for me. I cannot thank Stephanie enough. She was extremely pleasant and helpful for 630 in the morning. She changed my battery in no time and I wasn t even late for work. I cannot say enough good things aboutStephanie. She was polite, kind, empathetic and extremely helpful. AutoZone is lucky to have her and I was blessed to get to meet her.

  Malissa Vincent
4 weeks ago
Staff was very friendly & helpful

  Jamica Charles
7 months ago
THE ORDERED MY CORVETTE WHEEL HUBBEARING ASSEMBLY ONLINE AND PAID BEFORE I LEFT WHEN IT WAS OUT OF STOCK AND WENT PICK THE PART UP HOW CONVENIENT WAS THAT..EASY BREEZY.

  Chris Parker
7 months ago
Very friendly people work here, they are attentive to the customers and helpful.

  Matthew V Scott
10 months ago
Best AZ I have been to in a long time. The staff was very helpful especially the commercial counter. Great job!

  Lhanahni Cushenberry
a year ago
Stephanie has AMAZING customer service skills & work ethics. I came in with wrong battery that another worker sold me from another location (Florida Blvd.) after noticing it was wrong she quickly fixed the issue & Installed my new battery for me in a timely manner. I really appreciate Stephanie & I will definitely be returning back to that location if need be due to her AMAZING work skills & the dedicated compassion she showed towards her customers.

  Pennie Lee Smith
a year ago
Worst service ever! Walked in and none of the FOUR cashiers working gave us the time of day. Never acknowledged us and all of them had such sullen attitudes! How do they stay in business???? When the one cashier helped us (long orange hair) she was so rude - mumbled and we could not understand her. We were so polite and she basically ignored us. Couldnt even tell us where the other store was that she said had the part we needed (and this one on Airline IS supposed to be the warehouse store but didnt have the parts we needed...) Left there and went to the Auto Zone over next to Sharp on Florida and could not have had a better experience! This Airline location needs to have the personnel at the Florida/Sharp location come over and train their staff on common customer service! Ridiculous!

  Mitch Battley
4 months ago
Very great worker exactly worker ridell

  Mike Oxlong
8 months ago
Took an hour and a half to get my battery. Had to be rude in order to get the lady to not skip me in line. Her name was Maria and she was very awful at her job.

  Nathan Major
2 months ago
Friendly people quick service

  B J Wells
a year ago
Normally I enjoy a mostly female environment but this was a sad day! I had ordered the parts online for p/U, never rec'ed a call or email! Call Monday morning around opening time & asked if parts could be pulled for me, was told, "I don't have time, am busy!" She hung up! I was 2 days post hip surgery & had to hobble in & sit on my stool! At least 6 females present with only 2 customers!Very unprofessional!

  CLYNTHIA
2 years ago
I needed help with opening the fob for my vehicle. A very sweet patient and beautiful young lady helped me. This old lady is grateful to find this kind of kindness in a young working person today! A lot of the younger working generation have ugly attitudes. They are not aware that their attitude affects their altitude. Wisdom: If you want to lead, you must first learn how to follow. Great servants are the best masters!

  Slimmest 9Landlord Of dem all
8 months ago
Great service no long lines everything stocked very well