O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ron Travels
6 months ago
Great customer service and very knowledgeable on parts. Also, awesome staff that's ready to assist in helping/finding tools needed to get your DIY job done.

  Ja Kail Williams
7 months ago
Never a long wait. They are always pleasant and friendly to me and everyone that comes into the store. Hate shopping lol but love to shop at O Reilys the power of positive energy is amazing refer everyone to go to this store

  Amber Williams
11 months ago
Huge shoutout to Isaiah at the Alexandria,LA location. This man not only helped me find my part but was so kind in doing so. As someone who hires other for a living - this was a great hire for the O Reilly company!!

  Taylor Reyes
2 years ago
went and bought a bulb from there thinking they would help me install it as it says on their website. guy recommended me go somewhere else that charges $10-$15.. also they weren t even busy. dude was just standing there doing nothing and being rude for no reason. never going back there.

  Lamar Nessen
a year ago
To me O'Reilly is the Pinnacle of the local auto parts stores. All the counter people know what they're talking about or they go out of their way to find what you need. Everything I need for my vehicles or boat is in there or they can get it in a day, great service professional attitude eager to help

  MJD3
a year ago
Update...While helping a friend with his car (tune up), to fix misses, he still had a code p0171 which is too lean, which could be maf, fuel filter or pump, injectors, vac leak, he took his car to O'Reilly's and they told him it was the plastic clips on his coils... Since the car has 290000 miles the retaining tab on the electrical connector broke but they plugged in fine...the engine was no longer missing... So he came to me believing the guy at the counter over me, no matter what the scan tool or I said... Engine was smooth and quiet. He didn't listen to that either. He still believed he needed new clips to clear the code.!

  Vj Slaughter
2 years ago
Great store,I believe it was FRANK that helped us, about out dude! Awesome guy, great customer service, if he's not management he should be,bc he was very informative and personable. Great Customer service rep for this company / store!

  Helme Sheeha
a year ago
Clean, great staff, you ll find whatever you looking for, staff always ready to help , Tim, Wesley, Kyle, Hunter you guys are the best

  Nathaniel Poston
4 years ago
Will go out of their way to help you. I have seen these employees go way beyond what they get paid to do to help people out on their vehicles. Prices are typical compared to other auto part stores. They do have certain sales that may or may not be advertised. Also they take all forms of payment(cards, cash, money order, ect.) Its always best to shop around before you purchase anything because I am pretty sure they will price match competing auto part stores but you must provide some sort of proof that the other place is cheaper...however you can. Get creative if you must but I get everything for my three vehicles from them...especially new parts. Most all new or remanufactured parts have a warranty and a core charge. If not I would definitely recommend purchasing an item with warranty or pay extra if you have to. Also don't forget to bring in your old parts because a ton of them have a core charge you pay for automatically at checkout. Sometimes they will tell you about the core and sometimes they don't. The core is what they call the original part you are replacing but not all parts work this way. So be sure to ask about a core charge because you may be able to get a little of your money back by turning in the core. You MUST have the box the new part came in and also good idea to keep your receipt. Hope this helps someone!

  Rosa Free
4 years ago
Give me O'Reilly Auto Parts every time. They have very good customer service and are very helpful when you need questions answered about something you need for your vehicle. I've never been given the wrong part.

  Michael Loveland
a year ago
Seem to be helpful, must be because I go there whenever I need something for my bike or truck.

  Marissa Martin
6 years ago
Had a horrible pretend mechanic named Cecil Phillips replace the clutch in my car and he really messed it up. well I went to O'Reilly and their employee made sure to check out my car and see if it was safe to drive, and then when we realized that my fuel line had been ripped out , he found a replacement for it and paid the expense because I was short about $10 after buying brake fluid, power steering fluid, and a few other things the car needed to have replaced due to the pretend mechanic. I have never had such great service anywhere else!

  CeeCee X
2 years ago
Clean and easy to find what I needed. Supervisors were well rounded. Great team work and quick service.

  Melissa Purvis
3 years ago
The guys here are Awesome! Love coming here for everything else I need for my truck. They were very helpful in finding the parts that we needed.

  M G
10 months ago
The employees have no knowledge of the products and are very rude, especially in the morning time.

  Laura Steelman
a year ago
Very friendly staff, very helpful. Clean store.

  Chad Davison
a year ago
Didn't have the part I needed but went above and beyond to get it by the next morning. Tim was the parts pro that made it happen.

  Leann Thompson
a year ago
It's okay they are more helpful than autozone

  marc
2 years ago
Out of battery s, DEF fluid. Went there to get new battery and turned off my car thinking they would have my battery type. They didn t and wouldn t give me a jump. I had to walk to auto-zone to get a battery and walk it over to O Reillys to install it. Terrible service.

  Tia Benson
2 years ago
Somthing off my battery broke and I came in for help I have no family here and had no idea to to put the part on and mr Ben offered to help he he only had one arm and I offered to try to help he was struggling with somethings but he politely insisted he had it under control he was sick a kind gentleman

  Austin Fontenot
6 years ago
Staff is on point. They're knowledgeable, friendly, and just generally helpful. Sterling is always great as well.

  Sheila Hammond
a year ago
Great customer service and friendly staff

  Airhead Jr
6 years ago
Stop to pick up a couple of batteries had them in stock got me out quick that's all that counts

  Matt Pitchford
a year ago
Great service. In and out fast! Thanks guys!

  Jessica Sartin
2 years ago
Good parts store and usually has parts in stock that other part stores dont

  Tyler Ducote
11 months ago
Great service and great employees

  Gary Godard
a year ago
Great service, very helpful!

  Darius Williams
2 years ago
Spent 240$ on a throttle bottle and tried to bring it back 10 minutes later, they say they couldn t help me smfh

  Travis Wilson
2 years ago
Very good attitude and always quick service.

  JL Racks
5 years ago
My favortie place to get part and you dont have to wait long in check out line