Ace Audio

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jathan Glaze
5 months ago
They don t answer the phone and do not understand car audio. I asked the guy for a amp and he said they don t sell amps.

  Abandon
2 years ago
So, I was told when I called that the day I wanted to come would "be perfect"; this was about four days prior. So i get up and drive an hour and a half to get there when they open. The guy goes and looks at my vehicle, tells me he remembered talking to me, and then goes and checks with someone in the garage. He comes back, he does apologize, but one of the guys friend's was there and they had "a lot" to do on that vehicle...and could I come back on another day, which is a day I work, because if I wanted them to work on my vehicle I would be there "all day". The man I talked to said "they don't tell me anything". I drove an hour and a half on my day off and straight got shafted, then did the drive of shame an hour and a half home. Personally I would give them zero stars were that an option and, no I won't be returning.

  Austlog
8 years ago
Although I had the wrong part for my radio, which was my fault, they helped me out as best they could and they are very friendly. Very skilled people that know what they are doing. You can totally trust in them to get the job done. I definitely will be back when I need something else done.

  Louisiana Cat Lady
4 years ago
Had a single deck installed today. I'm super satisfied with the work and the service. Didn't take long at all and the price was very budget friendly. No upwelling. All my questions answered. Wonderful experience.

  Michael Arnett
5 years ago
This place is a Rip off. The tech tried to tell me that my speakers were busted, they weren't. He was clowning on all my cables and wires because " they wasn't going to be enough to keep up" but really they just wanted me to buy their stuff. I eventually got my system installed on my own and they sound great.

  Frankie Fikes Fikes Frankie
4 years ago
Well in for a key pad battery but they was out of them but he did gave me some good information on the problem,which was helpful to me.but that's where I want to go to get my CD install and speaker they have a good brands to choose from. I didn't get to see the full line of all what they had but I can tell that they are well schooled in their perfession

  Keith Daniel
4 years ago
Experts! Had a problem with my factory stereo that no other place in town could ve fixed, and they made a great solution! Took their time, did it RIGHT the first time. Very friendly service and a super clean repair/install of components!

  Andrew Baggett
9 years ago
Helped me for almost an hour try different wiring set ups to use the harness adapter I had already bought. Was very helpful and didn't charge me anything. In the end I couldn't make it work but he had a more expensive adapter in stock that worked right away. I was even allowed to try it before I bought it.

  Deanna Gremillion
4 years ago
Cue touchscreen stopped working in my 2015 Cadillac XTS, so instead of spending $$$$$$$ at a dealership, I bought the replacement touchscreen on Amazon for $79.99 and Ace Audio installed for me for a very reasonable price. Great job!! Thank you so much!

  Crystal Moreau
5 years ago
Took a while because they would break off my truck for projects that got there after me.Great work and friendly staff and nice clean install.Will go back again

  Kevin Lewis Lewis
7 months ago
Been dealing with them forever great staff.

  Destiny Nicole Fontenot
3 years ago
They do good work, but dude ! I ve been here for 3 hours ! I m pretty sure I m not gonna leave until like 1:00

  Stephen Boniol
9 years ago
Don't bother calling with questions about electronics parts ... Called to ask about a timed relay and even had the part number/manufacturer for reference ... Employee had no idea what the piece even was nor did he bother to even ask or look to see what I was talking about .. Just got told, "No sir I don't really know what that is but I'm sure we don't carry it." ... Really? ...

  Zach Stroud
8 years ago
I would say that this company trust its employees to much as I had a pair of Kenwood 6 x 9 s in the rear of my car with no amp or anything and a custom Kenwood radio. There was a guy who came to check the stock door speaker which i believed and later confirmed had water damage but he didn't know about that, he was messing with my radio and instead of pressing the button to release the face plate he yanked it off and later complemented me on my subs. Granite the 6 x 9 speakers sounded great but someone who was experienced with speakers (even personal experience) would know the difference between a speaker and a subwoofer. I do like that they carry a wide variety of performance items for sound. I recommend these guys as a retailer but not a service provider.

  Wendy Randall
5 years ago
Always helpful. Always friendly. Always professional. Also if something wasn't right about the work I had done, they have always fixed it until I was satisfied.

  austin Tyler
a year ago
Very overpriced for the most basic of basic audio equipment and VERY rude, if I could give this place no stars I would.

  Kyle (Snoopy)
10 years ago
BAD EXPERIENCE. DON'T SPEND YOUR MONEY HERE. THEY COULD CARE LESS IF YOU ARE WILLING TO GIVE THEM BUSINESS OR NOT. I ASKED FOR AN INSTALL AND THEY SAID COME RIGHT IN. I GET THERE AND THEY TELL ME THEY ALREADY WORKING ON A CAR AND CAN'T DO MINE. I TOLD THEM WE JUST TALKED ON THE PHONE AND THEY SAID COME IN.THE EMPLOYEE THEN TOLD ME IT'S NOT HARD TO DO IT MYSELF. IN THE MIDDLE OF OUR CONVERSATION A GUY WALKS IN BEHIND ME AND TELLS THE MAN HE NEEDS HIS RADIO LOOKED AT AND THE EMPLOYEE WALKS RIGHT OUT THERE TO LOOK AT IT. WTF?!!! MADE ME WASTE GAS AND WASTE MY TIME. SAVE THE HEADACHE AND GO TO BEST BUY. COST MORE BUT IT'S STRESS FREE AND IT'S A PROMISE YOU WILL GET GOOD SERVICE.

  Jonathan Peyton
4 years ago
Knowledgeable, good selection of products, competent & creative installers. Would recommend for any audio related needs - car, boat, ATVs, they do it all.

  Emmett Gros
4 years ago
The salesman argued with me about sound components and I'm an audio engineer not a very smooth move, they lost my respect and business.

  Anna Hammock (wiZ)
6 years ago
Awesome installation of my new system...just like factory installation. Staff super helpful. They stand behind their work.

  Brittany Mathews
3 years ago
Horrible. Went here to see if they could help me with a few questions about my radio and wiring and very rudely said they would charge me $120. After that he said he doesn t have anyone to look at it.

  dillan lofton
4 years ago
Good place but if your looking for a radio if is definitely cheaper to go to bestbuy or buy online. 100more for the same radio that's sold everywhere else

  Jourdan Stampley
2 years ago
Horrible experience. As a female I have never had a man talk to me that rudely. Customer service was horrible. Their attitudes are horrible do not do business here.

  Patrick Montgomery
3 years ago
They are VERY good at what they do...NOT shade tree prices BUT quality EVERYTHING

  Chasity K �S Lowe
3 years ago
A great experience as usual. The guys up there are professional and also very friendly.

  Jenny Bean
6 years ago
There is a poster of a naked lady in the store. That is not respectful or professional. They also didn't have what we needed, but we didn't care about that so much.

  Stephanie Morris
6 years ago
Great prices & quality work. Staff are polite and helpful.

  Robin Free
7 years ago
They do excellent work, good quality work & they stand behind there work

  Jimmy C
5 years ago
They have good customer support. They don't mind answering questions you have about the stuff you bought

  hush shh
5 years ago
Great people. Great work. Would definitely recommend. 10/10!