Valvoline Instant Oil Change

4.3 (167)

  530 Lexington Rd, Versailles, KY 40383
  (859) 879-6417
  store.vioc.com
  Claimed

Oil change service Auto air conditioning service Car battery store Car repair and maintenance service

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Paul Hartsell
a week ago
Thorough, fast, and honest. Marcus was kind an knowledgeable. If you can get here when there isn't a line, it's super fast for a standard oil change. Highly recommend.

  Dena King
2 months ago
I came for an oil change and you can get a coupon text to you when you call their phone number but received a tire check and fluid check as well, also I asked a question about something going on with my car and they put the effort into checking it out for me at no extra cost! They were so very kind to me and my family at the Versailles location.

  Albert Ignacio
5 months ago
David, Paula and Olivia were great! They checked all the lights and tested the battery (which I didn t expect), and David found something of concern and explained it to me. Good price and coupons too! I live in Lexington, but I will definitely going there for both vehicles.Service: Oil changeService: Oil change

  glenda Bennett
4 weeks ago
Very nice young men.They put air in all my tires for FREE.It s been a long time since something was FREEVALVOLINE IS VERSAILLES IS THE GREATEST

  ccmetalhead
4 weeks ago
Thomas, Danny, Jeff, Marcus, and whoever else was working on Saturday the 23rd, were all excellent folks. Kind, quick, happy to help. I wish all oil spots were like this.

  Elizabeth Whitlock
6 months ago
My check tire pressure came on and I rolled in to this location for air. Paula and Marcus took care of me in under a minute! Super friendly with a warm welcome and an upbeat sendoff! Love this location. Thank you for your exceptional service!Service: TiresService: Tires

  Donovan Jefferson
4 months ago
They were able to help me and educated me about my engine and its oil usage. Super happy with these guys. Very customer oriented.

  Joseph Knyszek
a year ago
Had my oil changed and tires rotated. About week later noticed front of my car looked funny, they didn't catch under pan in slot bumper fascia. So none of nylon push pins engaged bumper holes so everyone is missing.

  Zach Smith
4 months ago
Wont be back, covered my engine bay in antifreeze, slammed my hood and wiped the car off with a dirty oil rag. Didn't feel very professional will go elsewhere

  Rapha
5 years ago
The location is convenient for me, there's never a long wait, and they always accept online coupons to save you even more money. Techs are friendly & knowledgeable. They always check brake lights, turn signals, high beams, & tire pressure for free. Expect to be asked about extras (synthetic oil instead of conventional, new air filters, replace windshield wipers, etc) ...well trained & work quick. No complaints

  Ruth Finley
3 weeks ago
I have always had a good experience here. Truly exemplary customer service.

  Dena Basler
6 months ago
They all worked as a team to get my oil changed. They explained what fluids, air in the tires, and filters were needed or were ok. They were friendly and kind.

  EWR Gaming
7 months ago
Employees are cool. Pretty lit place, fam. I ll catch y all on the fly, home slice. This diggity dog establishment was likely founded under the pretenses that a corporate automotive servicing franchise would gain the attention of the locals, and it sure worked in their favor. Those who visit this particular facility often report that the establishment is well maintained.

  Betty Daddy
9 months ago
10/10 best service I have ever gotten when getting my oil changed. They didn t have my filter, so they ran across the street to the auto store to get me one. Service was amazing, everyone was friendly for how early I got there. <3

  christins routt
9 months ago
Grateful for the Sunday hours. Staff was friendly and knowledgeable.Received an oil change and needed to recharge my air-conditioning.I am a repeat customer at this location and have been very pleased with my service and the staff are great!Services: Air conditioning, Oil changeServices: Air conditioning, Oil change

  Mario Luciano
a year ago
The technicians were great. They got me in quickly and had the job done before I knew it. They address your immediate needs quickly without going overkill on the upsell of other services available. If you're in a time crunch, that's appreciated. I will continue to use this location as my primary Oil Change favorite.

  Kristen Estes
5 months ago
OmG so embarrassing Lol left my lights on while I was waiting and my battery died! Jack and David got my battery changed AND oil changed- and I was on my way! Super nice guys!

  Michelle Galeano
10 months ago
I visited yesterday to have my air conditioner cleaned and recharged. The staff were very friendly and the prices were reasonable. They took care of me quickly and got me out of there within 20 minutes.

  Anjan Bhattacharyya
11 months ago
Bad experience a few months ago. The employees present on that day (Jan 9, 2023 between 4-5 PM) decide they were going to humiliate me. The tall black employee motioned my car on even though the bay doors were closed. I stopped got out of the vehicle and asked him what the problem was. He mouthed off and so did the other employee working on the vehicle inside, having a great laugh among themselves. I left and went to Lexington instead. I informed customer service at Valvoline.I went back recently only to speak to the "manager" on duty. His name is Robert. I requested an oil change wiper blade change. I explained what happened and by his smirk he knew exactly what happened. The black employee pulled off the wiper blade and proceeded to throw it across the front exit area. Some derogatory statement was made about not being able to pronounce my name. He was also under the vehicle to presumably change the filter and toward the end and pounded the underside of my vehicle. Never your business place again, never Valvoline again. Get some more respectful and business like workers. I came there for an oil change, not to be made a fool of.Anjan BhattacharyyaLexington KYService: Oil change

  Maria Danielson
9 months ago
Shout out to Marcus for quickly procuring an oil filter for me, for teaching me how to reset the maintenance prompts, and ensuring any oil splatter was cleaned! Quick and friendly oil change with over-the-top individualized service!!!! Thank you Marcus!!

  Martyx Makeup
a year ago
I drive a lot all over northern kentucky and get my oil changed usually every 6 weeks. I will never go to any other oil change service. These men are so genuinely kind and helpful. I m blown away by the level of customer service everytime I go. I believe you can tell when someone cares and enjoys their job and that reflects management and ownership. I ve never had a bad experience at this particular location. Never waited longer than 15 mins or 30 minutes overall with service. You should be incredibly proud of your employees!

  Ben Harper
a year ago
Well staffed and competent. I much prefer the way they pump out the old oil, rather than removing panel covers and oil sump plugs. It goes much faster, with no risk of cross threading the plug.Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change

  Rhonda Mullins
3 years ago
Guys were great. All of them were very friendly. Got an oil change under 15 minutes. Free tire pressure check and air. And they check your battery with the oil change. And make sure all your lights are working properly. Overall great experience.

  Christopher Caudill
3 years ago
I had the nicest oil change, today. The guys got me in and out with no fuss and quickly. Very professional but also low-key and calm. I'm used to the expediency but this particular crew had exectional people skills. It was like when you find that one barber that you want to stick with.

  Amber Curran
2 years ago
Quick oil change but more importantly...Dylan was amazing. I am having issues with my car's suspension. I knew they couldn't fix the issue but was hoping for some insight. Dylan was kind enough to narrow it down some and give me an idea of what to tell the mechanic...which he also recommended. I wouldn't have any idea who to go to, but I was given 2 reputable mechanics.Dylan's time, kindness and knowledge aren't forgotten. Thanks again!

  Dani Beasley
2 years ago
My husband took car in for an oil change and transmission fluid fill up. Tech left transmission fluid top off my transmission and we drove all the way to key west from Versailles without it. Hopefully there's no internal damage and be thing has gotten in there with a 1k mile trip. Only giving two stars because they're friendly. O ly good for basic oil change and tire check.

  Tammy Wright
a year ago
To expensive to have an oil change. I think $130.00 is way too high when Walmart can do it for $55.00 and do the same thing. Well Walmart does the same thing and I only went to valveline cause it was a last resort and I hate their oil cause it breaks down to quick.

  Melissa Pettyjohn
3 years ago
I will definitely be getting my oil changed here from now on,these guys really know their stuff!! Supper sweet and very courteous. I took my new van to another quick oil change place ( out of respect for the chain stores I will not mention the name or location) but they could not get my filter off and broke their tool trying to do so, and by accident I bought the wrong weight of oil for my van and this chain store was gonna put it in my van anyway BUT when I handed the oil I bought to the gentlemen at the Versailles valvoine they quickly reconized that it was the wrong weight and brought it to my attention and told me the cheapest place to buy the right kind and they got my filter off no problem and even gave me a discount. Can't get better service or quality of service. Thanks again guys you really made my trip to Texas a lot smoother. And gained a customer for life!!!!

  Tony Espinoza
6 years ago
I don t live in Versailles but I visit often and stop here every time I m in town and need an oil change. The staff here are friendly, professional and experienced. I ve had my oil changed here at least a dozen times and have yet to have a bad experience. You can expect exceptional service and great people every time you stop in at this location for an oil change or other work on your vehicle. Highly recommend!

  Eric
3 years ago
Great guys. I had changed my own oil and put 3/4q to much in my Volvo. I got a "no oil pressure" warning on my dash. So I popped in there and they drained some out.........for free. Yes they did that for free. You may say "Well that's an easy task. It probably only took them a few minutes." And you would be correct. But they didn't try to b.s. me or get me to purchase something or roll their eyes. I offered to pay. They said "no don't worry about it." If I ever need my oil changed and can't do it myself. I will make the short trip from Lex over there. For an oil change.

  Opening Hours

Monday 8 AM-7 PM
Tuesday 8 AM-7 PM
Wednesday 8 AM-7 PM
Thursday 8 AM-7 PM
Friday 8 AM-7 PM
Saturday 8 AM-6 PM
Sunday 10 AM-5 PM

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