AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Deborah Carroll
a month ago
Jacob and Keith were very helpful when I realized I had lost my gas cap! They attached my new tethered gas cap for me. Thank you both for your friendly and caring service!

  Geoff Silac
7 months ago
Great shopping experience. I don't mind dumping my own used motor oil to recycle. But the young guy working that day insisted he do it since he just started working there and wanted the practice. Otherwise, normal but great visit to this location.

  Chris Wiggins
5 months ago
Great crew, from the manager to the associates, they all went out of their way to help me get up and running....thx fellas

  MydogJackDaniels newman
3 weeks ago
Patrick did a excellent job of helping me. I would recommend Auto Zone in Versailles Ky.

  Douglas T. Downing
a month ago
We t in for a specific item. The associate showed which section I needed to find my item. The store is in stock,

  Zackery Tracy
8 months ago
I was put off at the autozone in Georgetown, but the guys here in Versailles are courteous, helpful and professional. They went above and beyond to get my warranty item replaced and even replaced the part themselves for me. I wanna give a special shout out to the big guy James, who was especially helpful and diligent to the issue I was experiencing. Thank you guys!07/14/2023

  Lynch Family
8 months ago
Patrick Redding (store manager) and the rest of the staff are AMAZING! We were visiting friends this weekend and right before our 7hr trip home, we noticed a bad leak from the engine. Auto repair is closed on Sundays, so we stopped into AutoZone to see what could be done. Patrick came out to the car, noticed a clamp in the wrong place on one of the hoses, and proceeded to help us repair it in the parking lot. Because of him, we were able to get on the road home instead of staying an extra night. Can t say enough good things about Patrick and AutoZone! Thank you so much!!

  Sommer Long
10 months ago
James was the most helpful associate I have ever interacted with in a parts store. He was also kind and informative on taking care of my van after it overheated in Kroger parking lot. If I m going to break down anywhere - I m glad it happened here in Versailles.

  Dakotah Brown
6 months ago
My check engine light came on when I had all 3 of my little ones with me. Tory came out to my car, found the problem, and fixed it in about 30 minutes!

  Marco Mu�oz
3 months ago
They always greet you with a smile, even when they're busy with other customers. Patrick, Anthony and Bob are all service with a smile!

  Rebecca Briley
a year ago
I had a CD stick in my car's player and Randall worked diligently to get it out. He was brilliant and so generous! Auto Zone in Versailles had been recommended to me as being very helpful, and they were! Thank you!

  Adam Bohland
a year ago
We live in Lexington and had some friends in town. Hit up the bourbon trail and thick plastic under the car loosened on the front. Stopped here on way back and Patrick was super helpful! You guys saved the day.

  Dan RF
11 months ago
Our Versailles, Ky location has always been so friendly and helpful. I pass by the other guys on my way here. For a reason

  deep South redneck capers
6 months ago
I had to order same part three times because they said they ordered them when I call the day to check on it they said it was never ordered

  Sammi Johnson
2 years ago
Patrick Redding...your team is the epitome if customer service. I was traveling from WV to TN and my truck started messing up as I was getting on BGP..I turned around and found your store. The team helped diagnose the bad alternator...thank goodness you had one in stock and even assisted in putting me in contact with someone to put it on. This was the last week of November. Please convey my added appreciation to all of those that helped me.

  Sandra Norman
3 years ago
I stopped in with a check engine light on. I believe his name tag said Brandon M took care of me. He didn't treat me like a helpless female he was very kind and professional. Even purchased brakes from him. As a women it was much appreciated and as a customer he was excellent.

  Michelle Galeano
a year ago
I went in to get a scan on my car a few weeks ago. I wish I knew the name of the two guys that helped me out. Very kind and very personable. Thanks guys!

  settinhookz with Adam
3 years ago
Good people good service. Bought numerous item here but 1 stands out the most was when. I bought a battery for my truck the guy put it on a cart and with a smile walked out and took my old battery off and installed the new one. I didnt even know that was an option lol.

  Haylee Horton
3 years ago
Stopped in today needing new windshield wipers. Even with all the snow and ice outside the nice gentleman who helped me took off my old wipers, and put on a new set without me even having to ask. EXCELLENT customer service!

  Vicky Lewis
5 years ago
Would like to thank the manager James for going out of his way to help people. There needs to be more people in this world that goes beyond and helps people the way he helps people. God bless you Manager JAMES. Thank you for all your kindness and help. Thank you from Vicky Lewis.

  Chris Thomas
2 years ago
This location didn't have the relay switch in needed for my car. The way the staff just had amazing personality. It was worth the stop. I will go back to that location. Even though I don't live in Versailles,ky.

  Ini Dukes
6 years ago
Staff listens closely, looks at the problem with you, and gets you the parts at the best price for your budget. They explain options and help you prioritize issues within your price range. Jason is stellar-and an amazing trainer of staff and guests. Irvin is a solid dude, ready to learn, and Tori always knows you. You *could* spend a few less dollars at Wal-Mart. But you'd make those dollars up in service & convenience.

  Josh Perkins
3 years ago
I bought a headlight bulb for my car and I asked if there was any way they could help me put the bulb in and he checked. Not realizing there was a bolt holding down the headlight the guy says he can't install it and then says "Have fun!" Really? Thats how they treat their customers now? I will never go back to auto zone. I will shop elsewhere and suggest everybody else I know to do the same.

  Leslie nicole Burkhead
3 years ago
My battery has been messing up on my car so I took it here to see if they could perform a test on it to let me know if my battery was going bad. They came out to my vehicle performed a test there and said they would take it in for me, charge it and they would be able to tell me a more accurate answer. I went back about an hour after and sure enough my battery had gone bad. Thank you for the assistance!

  Jim Magditch
2 years ago
The local Versailles store is very helpful with a friendly staff, reasonable prices and willing to search hard to find parts. Even the back stock and used oil drop-off areas are safe, clean and organized.

  Charles Jones
6 years ago
I really love the new, bigger store! This location stocks much more parts than any of the local competitors I think; however the biggest drawback is the price!! I've found prices to be out of line with other stores, but with a much better selection and some of the most helpful and friendly employees, well I find the mix to be about right. If you're on a tight budget I would recommend a couple other local stores, otherwise this is the place. And it is located in the new Kroger plaza where "everything" now is at!

  Sarah Davis
a year ago
This place was amazing to my dance team! They hosted our team carwash and was so respectful and helpful! Thank you!!!

  Tina West
3 years ago
The staff was knowledgable and friendly. They had the parts I needed in stock, which saved me from having to drive to Frankfort or Lexington on a locked up caliper. Very grateful!

  Steve Barnett
3 years ago
Very nice people. I feel very comfortable buying parts and supplies for my vehicles. I am not very knowledgeable about them so I must rely on their expertise.

  Justin Reynolds
6 years ago
It was an awful experience. The girl at the desk stayed on her phone the entire time and we had to get our own parts because they didn't have a clue what they were doing.