Pilot Travel Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ion Mironica
2 weeks ago
Wherever I stopped penyru services, as a truck driver, I always put a lot of emphasis on how accessible the toilets and shower cabins are. To my surprise, at this truck stop I found it renovated and clean. Thanks to the team that works diligently to maintain order and cleanliness, it means a lot to us as customers. Unfortunately, they are too far from the comfort offered by other truck stops such as LOVE'S, TA and others in the large series.By the way, I removed a star for the annoying stupidity with the reserved parking spaces for tricks. Common Pilot! If we are a family, it is not good to love each other for money.

  M Wilson
a day ago
Told cashier every garbage can in the fuel island was overflowing and she said he s been busy doing showers. But thanks for letting us know.

  James White
a year ago
It's a good stop. Clean and modern, but they really need to stop using halls and aisles for a stock room. How is this not a fire hazard?

  RVNewAdventures
2 days ago
Bathrooms dirty smells like urine. Cashier rude and no personality. Parking is a joke. Been to better no selection of drinks at all in cooler.

  Jordan Colley
3 months ago
Amazing truck stop they understand we are truckers. Ain t no beauty contest here to fit in. Definitely will keep coming back like staff and parking is amazing . Great overall. They upholding the pilot name with positive attitudes.

  Markus (FAST-MK5)
a year ago
This is a very nice travel plaza,very clean from coffee station all the way to showers with very friendly staff,hot and fresh food (fuel pumps area can use some cleaning/upgrades)Store is very well supplied and organized.

  Jack LP
3 months ago
Large Pilot with many parking spaces and friendly employees ... awesome

  Shay Lighten
4 years ago
Love this place. Stop here on the way out of town. very clean and huge selection of food and other items needed to travel. Employees are very professional and friendly. The bathrooms were very pretty with the d�cor and clean. There's a Subway inside also they provide showers and other hot foods as well.

  A.F. James MacArthur
5 years ago
This is a pretty decent travel center. They had nice, easy to maneuver to auto diesel/RV island separate from all the rest of the pumps. For people pulling trailers or driving large RV's that really makes a difference.Exceptionally clean restrooms. Friendly staff. Well stocked store.

  Gary Marks
9 months ago
4 pumps are down on the semi side. Have been for a couple weeks. Get them fixed no one needs to wait this long for a pump to open up!

  Matt Sohi
5 months ago
At 545 a.m., I had to wait 15 mins for a shower cause Noone was paying attention, and none of the showers were clean (12 showers during the night). However, once the lady at the front fount out, she was amazing and had a couple cleaned up in a few minutes. Really great customer service and correcting a problem. Clean, parking, and fresh food.

  Jeff Coons
a month ago
Pilot/Flying J Reserved Parking program is a joke. Don t bother paying for a spot cause it seems no one will enforce reserve spots anymore, as per an employee at this one said per their manager, they re not to go out after dark If you re not going to enforce the reserve parking program during its allotted time frames then maybe you should dispose of it entirely so folks who do need it don t bother wasting their time coming to your store for a place to park when they need it !

  Chris Simmons
5 years ago
Pilot has been our favorite for about 5 months now because of the ease of use with they're point system and the shower power feature available to trucks that purchase over 1000 gallons diesel a month. The staff is always pleasant and even though not every location provides the same amenities or parking spaces pilot is consistently run well.

  Bailey
2 months ago
We prefer to stop at travel centers / truck stops / gas stations like Love's, Pilot, Vulcan, etc. when on the road because they usually have cleaner bathrooms and more abundant selections of snacks.This Pilot is an acceptable representative of those types of gas station. Lots of bathrooms, snacks, and pleasant-enough employees. This one wasn't quite as nice as others I've been to, but it got the job done.A little confusing here -- there are two Pilots more or less across from each other, on either side of Highway 71. This one had an attached McDonald's; the other had an attached Dunkin'. I would've rather gone to the one with a Dunkin', lol, but my husband wanted a quick burger so we wound up at this one. His burger came out fast and was actually really good for a McD's burger, and I got to grab a drink before we got back on the road.

  Sarah Hartman
4 years ago
Quick place to pull off the highway and grab some gas. There were plenty of pumps so no wait time. Gas prices were a bit high and I had absolutely no cellphone service the whole time I was there. There s a McDonald s attached to the station if you want to grab a bite to eat.

  Emily Santos
a year ago
Great travel stop! It is clean and conveniently located off the highway. Great customer service.

  Jaret Gross
a year ago
The Young girl with brown hair and tattoos on her arms was Very very customer experience focused because that girl working the restaurant section was one of the most helpful and genuine Service employees I have interacted with in as long as I can remember. Enough so I made a point to leave every review, I hope her attitude and candor are noticed and appreciated because she went above and beyond. I accidentally ordered the wrong item,and she Refused to allow me to just accept the sandwich and remade it for me, and was very sociable and walked me and my purchases out to my car, so I would not have to make two trips. Thank you :-)

  peisli
4 years ago
At 6 pm this truck stop is full but across the street there is a "love shop", where I parked. So i basically walked from out there to use this pilot. Clean restrooms. McDonald's inside.

  Karen Renata
3 years ago
Fast friendly service at Pilot. McDonald s bogged down didn t look COVID safe opted not to enter!!!

  Travis Foster
a month ago
Stopped here on our way to NYC

  Russ Broomell
6 years ago
I always stop here when traveling on I-71 - good gas prices, quality convenience store, clean bathrooms- everything you need when you re looking for a quick stop on a road trip. It s not the Ritz, but they do a really good job.

  Raymond Bin
2 years ago
Store is going through a remodel so I m going some Grace in this review Walked in with 3 employees standing around - no one greeted me or even recognized my existence. Shelves were very dusty/dirty. I understand there s a remodel and there s extra dust but 3 people standing around with a displace case right in front of them covered in dust makes you wonder what other parts of the store are being ignored .Way to many reserved spots for a truck stop of this size!!!!! Entrance sign needs to be redone and visible!!!!

  Edwin Arana
5 years ago
I don't mind paying for showers but if you are gonna charge like the newer pilots (or competitors) you have to update your facility. Your pilot is falling apart. Your pilot is not a pilot!

  chay
5 months ago
Treated me like I stole something by walking into the McDonald's. All that I had was a drink and cough drop which was free with my rewards.

  Daneen Wilson
4 years ago
Cleanest station I've stopped at in a long time!! Wasn't traveling with a little one this time, but I really like the new changing table concept in the restroom, much safer than the fold out kind. I'll stop here on my way back home.

  K Richner
a year ago
This place was like waking into the Twilight Zone!!! Not in a good way, the cashier didn't want to push our purchased where we could reach it behind the plexiglass? We had to bend down and reach across the counter to get it!!! Also the place was a mess!!! Very unprofessional service! I've been all across the USA never once seen a truck stop like this!!

  The OneUpWarrior
7 months ago
Reserving a spot here as a trucker doesn't matter they will tell you sorry and and yhat there is nothing they can do if there are no spots to park at night. They will then suggest a new place to park. Say they won't bother you and then pester the fuc out of you until you move. Worst pilot I've ever been to. And that is saying something.

  Narci
10 months ago
thank you Mrs Kelly, your smile lights the way for drivers on the road. I was there and I came away satisfied with the attention. The place is organized and has a many stuff; I didn't know the bathrooms.

  Brandon Holt
a year ago
Pretty clean for a truck stop

  Lindell Dorrough jr
5 years ago
Clean,curtious,polite atmosphere,with great coffee!clean restrooms and hot showers