Parts City Auto Parts - Kentucky Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Patty Gordon
2 months ago
I had 3 nails in my tire. It was late in the afternoon and I had to have my car the next day. They ordered the tire I needed and by 9 the next morning I was ready to go. What better service can you ask for

  Michael Hodges
a year ago
This shop got my car running smooth again in 48 hours without an appointment on a busy week(first cold snap of winter). They were patient in letting me explain my high maintenance vehicle and knowledgeable in their helping me.

  Dan Paulsen
a year ago
Stopped here with a tire GOING flat....on my MOTORCYCLE!!!!! THEY helped me out and was able to remove and patch tire and tube, very reasonable and helpful, great people, thank you!!!! September 20, 2022..

  Robert Smith
2 years ago
I called this business at 10 to 5 ask did they have a part she said yes but told me she closes at 5 even though the website says 5:30 I I told her I was less than 1/2 ofa mile away I pulled up at their door at 4:55. All lights wereo but door was locked. I went to their garage door and ask if they could put on a thermostat they said no booked till oct 8th. I explained that it was an emergency and I could pay whatever they didn't care as they closed the garage door I went to my truck in the door looking at me was a blonde female she just turned around like I wasn't even there. Hard to miss a 16' box truck very unprofessional I feel sorry for whoever owns this business

  Ronald Cain
2 years ago
Well I don't really know how to start off ,I took my car here to have an wheel Alignment done.I was told I needed front coil springs ,Inner tie rods and a idler arm , & Pitt arm,Well took it for a second opinion and a Third,both places told me ,Front shocks,idler arm ,and center link ,and sway bars end links, 2 out of 3 got it rite,And let's not forget they also charged me $43 to grease the chassis,Then I find out some of the ORIGINAL OME PARTS DIDNT HAVE THE GREASE VALVES and the inner tie rods they couldn't get a grease gun on,( needed the L Nippels , so I paid all that to hit 2 spots ball joints,And I will never be back,

  Robert Brock
3 years ago
Had wheel bearings replaced, brought my own parts & it still costed $300. The most expensive labor I ve seen. When questioned, they said they struggled to press the bearings in. I ve had a constant wobble in my front suspension ever since.

  Kathleen Jenkins
3 years ago
Always friendly and I feel good about having work done on my car here. They are honest and the price is right.

  Morgan Perkins
3 years ago
the two front shocks were left unbolted from the control arms, and my driver side brake caliper was not bolted to the truck, they blamed me for the unbolted shocks, very unsafe to let vehicles loose like this.

  David Miller
a year ago
Great local shop, they have always taken care of me! Thanks again!!!

  Rhonda Wilson
2 weeks ago
Great store and helpful employees!

  Amelia
5 years ago
They tried to cheat my daughter and tell her that the parts on her car was broken and charging her exorbitant amounts to fix it. They claimed to have fixed it, but came back with the exact same problem.

  Donnie Baker
a year ago
Prices are good,, service is awesome, they take the time to help not just guess..

  Tina Spooky Lee
10 months ago
Wonderful staff!! Great prices

  Tough Times
5 months ago
Different prices everytime I call. Must be who answers phone.

  Jason Kell
3 years ago
Excellent service, and great price on tires and alignment.

  David Goldsmith
10 months ago
Rude. Poor customer service.Shotty work.

  Aaron Cornett
a year ago
Great service. Friendly staff.

  Steady Mobbn
2 years ago
I wouldn't even waste time pulling in the parking lot They will hook you up that's 4sure!!!!!

  Amy Knox
3 years ago
Great people, great service! Stand behind there work!

  Rhomda Bryant
6 years ago
Nice clean store, decent prices smiling employees

  Jackie Baty
3 years ago
Very helpful, my new parts place

  Frank Manis
a year ago
Great local option.

  Tyler Cvitkovic
3 years ago
Always five star service here!!!

  Cherie Carpenter
3 years ago
Great people and service

  Brittney Tincher
6 years ago
Fast, friendly service

  Elizabeth Osborne
a year ago
Great service