O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Justin Carr Myatt
2 months ago
I was here a few weeks ago. I walked in and was welcomed with a warm greeting and a smile. The store was clean and the iles were all organized and inventory put away. I didn't have any trouble finding what I was looking for. The staff is super eager to help out yesterday I passed by and half the associates, looked like they were outside helping customers with things. Way to go guys. 5 Stars.

  paul richardson
6 days ago
I had boat trailer wheel bearing problems and broke down in the parking lot of this store, I went in and explained my problem and the manager himself ( David ) came out in the parking lot and basically repaired the problem himself in a way to get me home... David went above and beyond for me and I greatly appreciate it!

  Maxwell Hardin
2 months ago
I go in this place week to week and I wanna say this the man I believe his name is David is the best they got. David is always there to help each person and the reason why me and my family go there is because of his great service to us.

  Brown
2 months ago
At 8 clock in the morning service was exceptionally great helpful and friendly big shout out to David for providing me with the help and needs I requested

  Mary Biggers
5 months ago
He was awesome. They are helpful no matter what you need. I will always go to O'Reilly when I need something for my car.

  deb krupinski
8 months ago
I had the best experience there. I came in with a serious car issue. I was helped immediately by a very nice girl working there. Given the seriousness of my problem with the car, I proceeded to explain it to a man who works there named David. He began testing various things on my car and found the problem. Because of his great knowledge, helpfulness, and friendliness, I purchased what I needed. My car was fixed!!!! This man deserves a raise/promotion! I WILL be back! Plus, I'll be recommending your store to everyone.

  Mary Taylor
2 months ago
i liked the staff they used to have, not a good experience!!

  Angie Amburgey
4 months ago
Very good service. Employees are very helpful & kind.

  Tara Cornish
a month ago
I cant get them to answer the phone ever and half of them don't know what they are talking about

  Frank Castle
a month ago
Some inexperienced staff, but overall it is ok.

  Charles Casey
8 months ago
Love the staff at this place. I'd put there hospitality against autozone, or advanced auto any day

  Anna Cain
3 years ago
Ricky was extremely helpful and very courteous. He put oil in my car for me and when I tried to tip him and politely refused even after I insisted. Thank you for having such a wonderful employee.

  Michael Bailey
2 months ago
Good service if they don't have what you need they can get it

  Lindsey Prozanski
a year ago
Let me start with customer service was great and timely. However I came in for a windshield wiper. The gentleman helping me was nice but struggled with my drivers side to put it on. I was on my campbellsville but I didn t get but a few miles down the road before the drivers side came flying off. Can t exactly stop in a 55 with a line of cars behind me with no shoulder because of road construction. I safely made it to Campbellsville, stopped at their oReilly s, explained my situation and because I didn t have the windshield that flew off I couldn t warranty it out. So I had to buy another one . 60 dollars wasted. Guess I need to learn to put them on myself instead or get the cheap ones so it s not a total loss

  Marshall Vance
a year ago
They had what I needed and it cost 20% more than the other stores. Be prepared to walk the counter guy through what you need because they aren't the most experienced.......

  Don
5 years ago
My purchases were taken care of as quickly as possible. I don't like policy that the phone has to be answered while you're waiting on a customer in the store and making the customer in the store have to wait. Those auto parts store make their Clark's answer the phone priority higher than cash customer in front of them. It's not fair to be standing there and the phone has to be answered rudely interrupting the customer standing in the store. It is a policy that the employees of the auto parts store have to answer the phone and put the customer in the store on hold.

  Sandy Wharton
3 years ago
We're a huge fan of O'Reilly and so we do shop there more than any other auto supply. They're knowledgeable and willing to help you with something as simple as changing your wiper blades. Thanks O'Reilly's

  Amy Vittitow
5 years ago
We received the wrong starter on accident. So. Let's take it off,put one one, take it off,put one on again. Anyways they attempted to correct the problem and gave us a name brand starter with a lifetime guarantee. That's pretty cool in my book....

  Michelle Corbett
2 years ago
Very nice customer service very friendly....Matt even came out and helped me put the air filter on....Springfield store rocks!!!!

  Michael Bailey
5 years ago
Friendly and helpful if they don't have what you need they normally can order it.

  Connie Curtsinger
2 years ago
Management needs to clean house, if you have workers who doesn't wanna work show em the door

  Jordan Mudd
5 years ago
Excellent customer service. The manager Autumn is very knowledgable.

  james roach
3 years ago
About all your needs for car parts. Staff tries their best to help you get the right parts.

  Tim Goodwin
5 years ago
Great shop! Always friendly service and great prices on parts.

  Andy Woolums
4 years ago
Very friendly staff went to see if gas cap would work before I checked out

  Djzhoods
4 years ago
These guys are always fun to deal with and very helpful

  Bob Gray
4 years ago
Friendly staff helped us to replace the battery as our vehicle stopped running outside their facility.

  Wayne Brock
a year ago
Customer service was great

  scott Lindsey
11 months ago
Great people and service.

  William Smith
a year ago
Great place e to get parts