Fox Total Car Care
4.6 (74)
376 Parkers Mill Way, Somerset, KY 42503
(606) 416-5010
foxtotalcarcare.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Pam May
2 months ago
We are repeat customers and have taken our vehicles in for several different services at Fox Total Care. We are beyond pleased with each encounter. It is such a relief to know that you have experienced, reliable, and trustworthy people working with your vehicle.
brian keith
5 months ago
Took my vehicle there for one thing. They called me told me I needed 5 things that I didn't need wanted $2500.00 to fix things that I fixed myself for less than $200.00 told me my battery was bad because they couldn't find the short. Ended up paying $ 400.00 and still have same problem. Apparently they don't have any true mechanics. So won't be waiting my money at Fox Automotive again. I suggest you find somewhere that they have agnostic mechanics that are certified
Travis Stewart
6 months ago
I used these guys twice and was very happy I did. They were thorough, fast and very courteous. Before diving into expensive fixes, they called and went over what they found first. Will certainly be using them from now on.
Wayne Robinson
2 months ago
I've used Fox for all my auto service needs for 2 years now. Always professional and courteous.
Roxie Sullivan
a month ago
This place is exceptional! The owner is fabulous, the workers are thorough, and the quality of work is always great!
C
3 months ago
A++ Honest hardworking fair prices, you get what you pay for, and the service and diagnostic were spot on. Thank you
Orion Thomas
3 months ago
Super fast and top notch service. Go visit Fox Total Car Care!
Zach Hansford
7 months ago
Fox is a great and reliable place to take your vehicle! I am always very pleased with their professionalism and customer service. I highly recommend them!
Angela G
2 years ago
I called on a Friday afternoon concerning a serious brake issue and to my surprise, they told me to bring it on in and they'd take a look at it. They were extremely helpful, courteous, and kept me informed each step of the way. They have a comfortable waiting lounge with restrooms and beverages for their customers. There was an issue of the wrong part being delivered but they stayed open well past closing time in order to finish the repair on my car so I could drive it home that same day. Awesome customer service, truly above and beyond. The brakes have been repaired and I've had no more issues. A+++!! I highly recommend them for all your car service needs.
Nicholas W. Hall
a year ago
Fox did a great job installing a track bar, and all the tie rod ends on my 2018 Ford F350 4x4. The technician did learn something about the ICON track bar I had him install, but after instal he knew exactly what to do to fix the very minor problem. Great place and very good technician who I will continue to use if I have an issue.Services: Steering & suspension repair, Electrical, Wheel alignmentServices: Steering & suspension repair, Electrical, Wheel alignment
Bill McIver
a year ago
Stopped an talked to Mike about the issues with my car.Set up appointment for next week. He was very nice an helpful an answered all my questions.I will be bringing all my vehicles here when I need work done.
Tavian Wilson
8 months ago
This is lee Throckmorton as fox has there reveiws set to one per person per day Well after having problems with them on my jeep I decided to give them a second chance with my daily driver my Chrysler 300 witch needed new tires and a check over I new it has some small issues that wouldn't effect the day to day driveablity they checked everything except what I asked them to do and broke a wheel speed sensor and refused to fix it saying they didn't do it witch I find interesting seeing how my abs and traction control lights where not on when I brought it to them as it this is the second time I have been there and they have broken parts on my vehicles and did not replaced or refund I will not ever be going back I recommend you stay far away from these guys
Kelly
a year ago
I looked at these reviews and went here. If you go here, tell him about this one. I've got something wrong with the engine, but told him that's not what I'm really worried about right this minute... it's the front end, I told him I could only hear it when I drive and turn. Let me put this out there... it's $50 for them to take your car for a drive without you if they can't figure it out while you're there. Well, he went for a drive with me and for the first time, my car is NOT making the bad noise I'm there for! But I explained where it was and when it would do it... so he said he was sure they'd figure it out. They did! It was about $140 for the front wheel bearing and the speed sensor, and a few other things. They were really nice about it! And I had to be in Ohio by the next 2 days... DONE! And done right! He also explained why it happened and showed me the piece he took off! I really like that! If you want to trust a mechanic..I do recommend them
Jason Stevens
a year ago
Great shop to take your vehicle for repairs. Staff are professional and nice. They explained all repairs and the price was very fair. Highly recommend this shop.
Trey Dick
a year ago
Mike is an awesome guy who runs an honest business. They are fast with their repairs, and if they don't think they can fix it in an afternoon they will tell you before they begin the work. Can't recommend them enough. Great people.Service: BrakesService: Brakes
Lee Throckmorton
8 months ago
I'm feeling mistreated by Mike (the owner) and his techs after bring my jeep in for a clutch witch they replaced and didnt properly bleed witch led to the brakes failing and locking up while I was driving witch destroyed my brakes meaning I needed new brakes witch they wanted me to pay for witch I refused witch they later made right however after picking it up the clutch is still soft (needs bled) and my shifter knob is broken I won't be doing business with them from now on
James Terry
a year ago
My wife s starter went out today (Friday) and I called after noon and they fixed the car and she picked up before 5:30. Everywhere else was telling me next week at the soonest and some places were booked for more than 2 weeks. This is a large and busy shop but they still made time late on a Friday so she would have her car. Very friendly staff. Can t recommend enough!
Guo Cheng
2 years ago
Very professional, polite, and kind people. Me and my friend were passing through Somerset, but our car broke down so we had to have it towed. Unfortunately, the first towing company we called (Tim's mobile garage and towing, do NOT go there) was unprofessional, very slow, and tried to rip us off for $300. We then decided to switch to Fox Total Car Care. They took a quick look and told us it was a simple fix of the gear shift and only charged us for $60. The entire fix took about 20 minutes, which would have cost us more like a week if we went with Tim. Highly recommended!Service: Transmission
Dennis Troxtell
a year ago
They do great work. But they are very expensive. Just for a radiator hose cost me $132 or more.Services: General repairs & maintenance, Auto engine diagnostic, Auto maintenanceServices: General repairs & maintenance, Auto engine diagnostic, Auto maintenance
Alex Bradley
2 years ago
Highly recommend this place! We were in a bind when we broke down on our way to Iowa. The tow company we went with (Tim's Mobile Garage) turned out to be a bad idea because Tim was a violent con artist who just wanted to screw me and my friend out of as much money as he could. Had him tow it to Fox Total Car Care and he snapped when we wouldn't pay $300+ for the tow. The owner of FTCC came to our defense and quickly had the situation under control.Long story short, they fixed what ended up being a simple problem with our vehicle in no time and for only $60. All the staff at FTCC were very professional and personable, and they certainly will look out for the best interests of the customer - to say the least!Service: Transmission
Lisa Austin
a year ago
The employees there Marcus Matthew and the rest are really sweet they make you feel welcome they take good care of your car and they let you know anything they're doing before they work on your vehicle and after very fast very convenient and very helpful
Fedwa Lutfi
a year ago
Pleasure to do business with, I will be referring anyone to this shop. Very Honest prices and they took great care of my vehicle. Thanks again for being here for me
Jimmy Franklin
a year ago
These guys are awesome. Can t recommend them enough. Always take great care of our stuff.Services: Tires, General repairs & maintenanceServices: Tires, General repairs & maintenance
Courtney Fox
2 years ago
The staff is professional and truly care about getting your car fixed timely and accurately. One of the best places in town! I would highly recommend.
Christopher Nyborg
a year ago
Absolutely great shop. They are honest. From my experience they definitely go above and beyond to do you right. Worth the time and moneyService: General repairs & maintenanceService: General repairs & maintenance
Chris Downs
2 years ago
Literally charged me 45$ almost just to clean my gas cap area, in which I could ve done myself for free. I took it to get diagnosed and see why the check engine light came on and all they did was clean around my gas cap.Service: Auto engine diagnosticService: Auto engine diagnostic
Kyle Campbell
8 months ago
Good service, got in and out. Made the car ready to drive.
Jeff Lewis
2 years ago
Honest and does great work. Friendly workers. Great pricing. Mike and Mitchell can get ya scheduled.
Lewis Brown
a year ago
Very clean and organized shop. Friendly and knowledgeable professionals. I recommend Fox to anyone in need of vehicle services.
Johnny Allen
a year ago
I highly recommend this business. They kept me informed about the progress and costs of the repair.