Rick's Fleet & Automotive Service

4.5 (10)

  488 Old Preston Hwy S, Shepherdsville, KY 40165
  (502) 648-5092
  Claimed

Auto repair shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sayel Atyani
3 months ago
My daughter went to have her car lights repaired at a car repair shop called Rick's Fleet & Automotive Service Inc. I wish you had not brought her to this place. She had a 2015 BMW, 250 CLA, to repair the front lights, as they were not working. She was relying only on the side and tail lights. and said that it could cost $500, and he did not tell her anything more than that, and my daughter told me that, and immediately in the morning of the second day, I called him to find out exactly what he was going to do with the car, and I was keen to know how much it would cost to repair it. He told me that it costs $1,500 dollars. I told him, why is this so much? Give me some discounts. He told me that he would change the bulb, ballast, and modul in every light, and it is unreasonable for all 6 pieces to be broken. I told him that the pieces are not that expensive because I... I searched for its price on Amazon, and I found that the parts cost much less than that, as I found the price of the bulb and ballast to be $31, and as for the modaul, its price varied between $120, $89, and $200, and so on, he told me that I do not trust the parts on Amazon, knowing that I had I once bought a bulb and changed it and it worked great and it did not cost me a few dollars. He told me that if you do not want to repair the car, you have to pay $150, because we dismantled the bumper. So I told him to repair the car and buy the parts, because I know for sure what will happen next. All I want is It is the shortcut with this man, and since I am busy with my work and my daughter also has college, this is to avoid problems with him, knowing that I can change the lights and it will only take me two hours of time and it will not cost me $400. In any case, I agreed with him that he would bring the parts and install them. In exchange for the agreement, which is $1,500, and when the car was finished, I quickly told him what is the method of payment. He said, I do not accept credit, only check or cash, and I did not have this amount, so I asked the son in low to complete the amount, and when I wanted to pay $1,500 cash, he told me that it was It cost $1,650, and I was shocked. He exploiting me. He was trying to take my money. I told him that the agreement between you and me was only $1,500 and I could not pay more than that. He started joking with me as if he had known me for 100 years, so he signed me on a piece of paper, after I paid $1,500 and there was 150 left. A dollar, pay it whenever you want, but dear ones, this is not just the problem, but he repaired the lights and destroyed the side and tail lights as they were not working, meaning that he repaired one thing and destroyed another thing. He tried to evade in order to escape from the problem he was in to try to find another way to exploit me and take What could be taken from my money through deception and exploitation? He told my daughter, Bring your car tomorrow and we will inspect it and see what we can do. She called them and he told her that repairing the side lights and tail lights would cost more money, $250. I told him, I came to repair a specific job, and you have to do it. You say this is your fault and you have to bear it. He refused and expelled me from his shop. I will take care of repairing the car due to the mistakes of others, as if I had not benefited anything.and after 2weeks ago one of both lights burn again , and my dougter trying to call him many time but he didnt response , just iloose 1500$ and do nothing..thank u sirr for this ser

  Brenda Kennedy
a year ago
It was a pleasure dealing with Rick. He was great communicating with me the repair work that needed to be done and the pricing. The work was done promptly and well. I will definitely take my car back there when needed. He even came and picked me up when my car was done.

  Brenda Kennedy
a year ago
I found this place because I had car trouble on the expressway and insurance roadside assistance towed it there. I couldn't have been more fortunate. I called them and Rick communicated with me at all times about how he was proceeding with the repair. He replaced my waterpump at well below the top price google said it could cost for this repair and he did it in a timely manner. I think I found a new mechanic!

  scott lindsey
4 months ago
Great people, great service.

  Super Dave
a year ago
Great place

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