Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kristi Unthank
6 months ago
Katie who runs the office is great. That's the only reason for 2 stars.. However, I had a broken hood latch and they opened it by cutting a holeIn my hood which I agreed to (sinceThey said it was the only way) They also cut my radiator in the process, but did not tell me until a week later when I wanted to come take it to another shop, since they couldn't get a hood and another shop could. That's when I got the unfortunate news that I could not drive my car off the lot, and was going to be responsible for paying for the new radiator and labor (about $250 more) Now, I have a car with a busted radiator and hole in the hood (which they cannot find a part for eventhough in 15 min another shop had on its way) their only suggestion to me was to go pull and pick up my own part miles away and bring it to them. Completely unprofessional with no compassion after I trusted them with my vehicle. Other body shops in Louisville I called and spoke to said if they damaged a part of the car that they were not working on that they would be the responsible party for fixing it, and have had it happen several timesbefore. Completely and utterly disgusted with how all of this was handled. Don't cut a hole in someone's car until you have the replacement part in hand - Especially for an older vehicle that may be hard to come by - Make the customer aware of any damages you caused immediately, not a week Later when they decide to take their business elsewhere. What a MESS! I spent 4 hours hunting down shops and parts on my own today due to this whole ordeal because I'm afraid they will mess the car up even more. Oh and I still paid $175 so I could come pick it up in worse shape than I left it in.
Audrey Shaw
4 months ago
They do an amazing job. My car looked brand new. The staff is amazing and very friendly! Love them!
Mercedes L
a year ago
I was rear ended and my SUV needed repairs. I visited Walker s for information. He took the time to come out front look at my vehicle, took pictures, gave me a quote and advice (like a father would give) No other auto body repair shop gave me their time the way Walker did. Needless to say when the insurance payment came through I took my 2015 Nissan Rogue to Walker for repairs. The insurance also rented a car for me while my SUV was being repaired. It took walker and staff 23 days to complete repairs, they were in contact with the insurance company and enterprise car rental I didn t have to worry or be stressed about anything. When the repair was completed I picked up my SUV it was PERFECT!!!! It looks as if it was never rear ended. So grateful for Walker and staff. Would highly recommend.Service: Body & Trim
Ashley Bruner
a year ago
I was told multiple times that parts couldn t be brought in because they were on back order. My issue is the car should ve never been taken when it was drivable until the parts were able to come in because it cut into insurance. When it started cutting into insurance I called up there and they said that they would cover the out-of-pocket at this point I m now being told that s not something that they do. The car was also left unlocked for a whole weekend and a camera That went missing out of it when I brought it to the attention of the owner nothing was said it was just shrugged off. You can t get a call back or a correct answer on where the vehicles at. This shop came recommended by a friend and it wasn t a good experience. It s not the shop s fault that they can t get parts but they shouldn t take a car that is drivable until they can get the parts in. I could never get a call back on where we were with the car. I will NEVER do business with them again. This wasn t the experience that I was hoping for.
Amanda Miller
a year ago
I originally left a good review but have since have to decided to change it. I spent a total of $2100 between exhaust and tires and other things. From day one I had a problem with the tires and have communicated with them. The problem was no where near resolved. I understand the whole warranty thing but this should ve been taken care of the numerous times I took it there trying to figure out why the tires were bad even though they were brand new while the warranty was still good. Heck maybe even offer some sort of discount on a new set of tires.Services: Exhaust, Tires, Steering & suspension repair, Brakes, Oil change
Quinten Cottrell
3 years ago
I have known the walker family my whole life and to say they are a good crew and honest is putting it lightly. We had a sudden issue with my wife s car and no questions asked they hopped in to help fast so she could make it to work the next day and give us advice and the honest truth on what they can do, what we should do, and cost. I Trust this crew with all of our car needs, hands down!
Haisley Shepherd
8 months ago
I definitely recommend taking your car here for any body repairs! They have amazing customer service and low prices!
Mark Atteberry
4 years ago
Walker's really came through! When someone hit my Solara convertible I thought the insurance would total it. I explained to Walker's how sentimental the car is to me and they made the repairs affordable enough by quoting after-market parts that State Farm paid the repairs.Once insurance okayed the amount they had it wrapped up in a week. They paid the tow bill so I didn't come out of pocket for it. Once finished, the paint matched perfectly and I really couldn't be more pleased.Thanks to the whole team at Walker's Paint & Body!
Bob Perry
11 months ago
I have done business with Walkers for over 20 years it is my opinion that they are the best in Shelbyville
Robert woodward
a year ago
Good job at a fair price and done in a very timely manner . Quick turn around time . Will use again.
Matthew Clemens
7 years ago
They replaced my truck lid and back right quarter panel and matched the paint. I can't even tell it isn't original. Did it for a reasonable price and quickly.
Norbert Paredes (nospapa)
6 years ago
This place is very honest and straightforward no games it is what it is no overpricing either as opposed to other places in townThe only issue I have is they're only a body shop and alignment
Arthur Davis
a year ago
I'm sorry about that was a mistake walker's body shop is one of the best in Shelbyville they done a fantastic job on my truck thanx guys
Alexander Clark
3 years ago
They did a fantastic job. The quality of the work is 10/10 and they were very easy to work with.
Joe Hamilton
11 months ago
Seems like a good place to take your vehicle.
Julie Ashbaugh
3 years ago
I love Walker's Paint & Body Shop...They always do an excellent job and offer friendly service.
Paulie Felice
2 years ago
Wonderful people, very friendly, honest and responsive. Extremely easy to deal with.
Dianna Downs
2 years ago
I would not send anyone there, he isn't fair on his appt times, long story but he knew he did me wrong
Harold Love
7 months ago
Very friendly and helpful service
Catherine Aubuchon
4 years ago
Tried to over charge me for repairs.Maybe they thought as a girl I would know better.Totally dishonest.
Allison Wolff
10 months ago
Incredible service!Highly recommend!!!
dave Bary
a year ago
Excellent work and helpful and friendly staff
Arthur Davis Jr
5 years ago
They do good work. The staff nice an friendly
Dennis Horn
5 years ago
This is my "go to" shop for body work. Calvin is always fair and does a top-notch job.
kenneth Banta
3 years ago
If you have money to blow it's the place to go but if your looking for fair service look somewhere ekse
Steve Collins
4 years ago
Great car repair. Nice friendly people
Conrad Lanham
9 months ago
Honest and do good work.
Julia Wilson
4 years ago
Did great and answered all my ?. I'll go back
John D
10 months ago
Great job as always!!!
Lester Ford
5 years ago
Did awesome job on my car