Jacobi Sales Inc
4.3 (89)
2220 Shelbyville Rd, Shelbyville, KY 40065
(502) 633-3266
jacobisales.com
Claimed
Service options
- Delivery
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
JAMES MOORE
6 months ago
Bought a zero turn mower from Jimmy he was great !! He handles your sale Hassle free fast and efficient if he tells you he will get back to you in a few minutes that is what he does, I contacted 2 of his competitors on Wednesday both said they need some times to get their numbers to me and then said needed more info on my trade in finally heard from one on the following Saturday. Jimmy said send me pics and I did the next day 20 min later I had numbers and the day after that we made a deal!! Great job Jimmy I appreciate all you did for me!!!
Wallace Carter
2 years ago
They are very helpful and knowledgeable when it comes to Kubota products. I believe you can trust the people there to do what they say they will. Keep in mind that supply chain issues are effecting most all farm equipment dealers and few have any control over that. I feel the people at Jacobi will go the extra.mile for their customers.
Sandee Corlett
2 years ago
Every time I do business with this company I vow to never return. I got an estimate to fix my Kawasaki Mule. The estimate was under $500. When we went to pick it up, the bill was over $1600. They didn't call to tell us it was done and they did not call to tell us that it would cost over there times as much as they said it would cost.This is what they have done for my equipment every time I have sought service for the equipment that I have purchased from them. I am put on hold when I call to talk to service and no one ever picks up the phone. I took my lawn mower to LA Grange the last time that I had it serviced just to avoid this treatment. I will not be back.
steve overton
9 months ago
The BEST go to for most tractor parts and supplies - also great for Cub Cadet and Kubota mowers !
Marc Davidson
5 years ago
So I dropped my zero turn off on Monday April 1st to get it serviced (oil change, blades sharpened etc.) today is April 11. I called to check on it and they haven t even started. Guy said they were 3 weeks behind. When I dropped it off they said they would have it done by 4/5. That being said, I m going to pick it up and do the maintenance myself. I m very disappointed in the customer service. I had a great experience with buying my mower last year but the service department is not impressive. I asked the manager if he needed to hire more people and he said he did but couldn t find anyone worth a damn.Under promise and over deliver. It s a simple business model.
Richard Walsh
a year ago
Always love doing business with Jacobi. They definitely put you first and will do anything to help.
Stuart MacLeod
2 years ago
Hollie did a great job getting me a 7' bush hog. Nobody had one, everyone ask how about a 6' or an 8'. Hollie never wavered.Said she would hunt one down.Next day she had one coming.She Definitely does not confuse effort with results.. thank you Hollie Jacobi.
Tom Goddard
5 years ago
Jacobi is a great place. I bought a Kubota here and was treated like family. The sales person, Halle Jacobi, was attentive, helpful, and a pleasure to deal with. I am an older guy and appreciate her patience and demeanor with me. She provided kind assistance in providing me help with discounts and financing. It was a great deal and I look forward to doing business with them again.
HBIC Numero uno
5 years ago
The guys there were really helpful. Even though the didn't have the banjo bolt we needed they helped me figure out where to go to find it! I enjoy going out there because of their friendliness! I'll go back there the next time I need a part!
James Stapleton
4 years ago
Great sales dept, but feel like I am consistently getting over billed whenever I have a repair unfortunately. This time it was 9hrs to fix a hydraulic leak at $85/hr??
Amore Fryman Jr
3 years ago
Took tractor to have axle seal fixed. Told tractor was finished. Picked it up and put on trailer. Didn't take it off trailer when I got home. Walked past trailer and now I have the same leak on the other side.Take it back to Jacobi and speak with service writer and manager. Service writer started conversation off with manager that I demanded they fix it for free. Words never came out of my mouth at any point in conversation. I asked manager what they could do for me. Was told they couldn't do anything and I would have to pay full price. He also stated that when one goes out they both needed replaced. I asked why I wasn't told that and he said it wasn't leaking when they had it.I will not recommend ever coming back here and sad that a local shop can't help you out when there wasn't anything wrong with that side of tractor before they touched it. Disappointed to say the least.
Brent Bowen
11 months ago
Great place to buy a tractor,implements, mower, ATV or just get your parts.
Kevin True
a year ago
Great place to buy all your farm and lawn equipment. They have great employees with the best knowledge.
daryl perkins
9 months ago
Friendly people and knowledgeable. Great service!
robby ricketts
3 years ago
Bought my Kubota l2501 waiting on delivery the service so far has been great. Chad is a great sales guy.
Laura LaJoie
3 years ago
Not open much, hours are weird. I wasn't acknowledged while I was there, only my boyfriend, even though I was the one looking to purchase a tractor and accessories.
W P
2 years ago
Horrible customer service. Hung up on me after telling me they re out of a product instead of offering to order it for me. Won t shop here in the future
John D
2 years ago
Got a great deal on our new mower. I Recommend checking here before purchasing a mower or tractor.
Dennis Sanders
2 years ago
Awesome staff had everything we needed to get us mowing again
Matt Winikates
5 years ago
The team was very helpful, very friendly and got me my parts fast.
Kevin Horvay
a year ago
Dropped mower off for repair. Very informative technicians
Grant Hagerman
7 years ago
Great customer service. Have always taken good care of me.
Joshua Robinson
3 years ago
Got me a tractor! Love my tractor! Service was good and delivery was on time and complete!
Donna F
3 years ago
Ordered MTD lawn mower parts from Dan. Great service!
John Caudill
3 years ago
Professional with great service. Correct parts selected and avaliable.
Jeffrey Adams
3 years ago
Great service. Very helpful parts people
Tara Grasch
4 years ago
Great service and extremely knowledgeable! I will continue to go there every time!
Roger Tipton
2 years ago
Worst place in the world for getting parts no customer service need to fire the manager
Bill McIver
3 years ago
I stopped in and picked up some parts for a friend. Very professional an friendly staff
Heather Anderson
4 years ago
Love this store, they are knowledgeable about parts