Walmart Auto Care Centers
3.5 (49)
120 Sam Walton Dr, Russellville, KY 42276
(270) 726-9101
walmart.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Anna Ferrell
a year ago
Several empty bays. Took an hour to get in. Sat in the bay for 2 hours before they touched it. Its gonna be 4 hours to get 4 little tires mounted and balanced. I will never use them again.Service: TiresService: Tires
Alejandra Martinez
a year ago
They did a great job replacing my tires! The technicians even helped replace my battery when it died after my tires were replaced. Reliable and won t push unnecessary expenses!Services: Tires, BatteryServices: Tires, Battery
Jessica Hines
a year ago
Came to Walmart a few weeks ago for an oil change and had a bad experience Decided to come back for them to air up tires that I needed done and talked with Jamie, the manager, about our previous experience and she told us she heard about it after and wanted to make it right. She went out of her way tonight to fix what someone else had messed up. Big props to the crew working tonight and to Jamie!Services: Tires, Oil change
Carl Sandage
a year ago
Again the auto center has failed good customer service. The staff were fine, had to refuse to install the tires from the web site due to new Walmart policies. I had to return the tires for a refund. Again WallyWorld tied up my funds.. Upate10/21/22 The Dot com still delays my cancellation even after the Auto center has installed 3 tires from a different supplier. How much interest are they getting from delayed return of funds notionwide?Service: Auto tire replacement
Gretchen Foster
2 years ago
The only reason they get any stars is because of the employees they had back there. They work their hind ends off. The management and company are failing these employees! Props to the employees and all their hard work! Walmart... give these people a dang raise! Show your appreciation to these guys!
John Corum
10 months ago
Good service but they stay pretty busy and don't answer the phone, so it's best to just swing by and do a walk-in.
Rex Lashley
5 years ago
I arrived at 6:54 pm and I was having a tire going flat when i got there. I went in and stood by the counter waiting for a technician to come in and check me in. at 7:28 finally one came in and told me that it was too close to quiting time and they were not taking on anymore jobs that night. They watched me come in from the outside door and instead of telling "hey we are closed." They had me wait and then told me after i waited on them. Very unprofessional.
Pam Heal
4 years ago
I went here to get my oil changed. They were very fast and the employee who was helping me was wonderful! She answered all my questions and was so friendly and knowledgeable. Thank you!
Janine Cole
5 years ago
Great service just took awhile. I was able to shop in the store but still had to wait in the waiting area good 15 to 20 minutes. Only issue I have
Chris Martin
a year ago
Good luck getting them to answer the phone to schedule an appointment for any kind of automotive service. Terrible customer service.
cleon trappz
6 years ago
Took 2 hours and had oil spilled all over my bumpers and engine bay and almost certin they stole my zippo really walmart do better.
Jeanne Murray
a year ago
Loved the people working. Very kind. I was just stopping by. Saw very Hard workers. See you soon.
Lara Pavelchik
2 years ago
The associate had no idea what she was doing.. The folks putting the tires on were great..
Misty Latham
5 years ago
Had a nail in my tire. Good service but they are always a little slow.
bri bro
a year ago
poor costumer service 45 minutes in a line with two people mgmt extremely rude and no care for the customer
Shay Rob
a year ago
Got a new tire and it was quick
Brad Thompson
5 years ago
Fast service. Highly recommended. Greeted by associates.
Scott Foster
5 years ago
Product price was very low, but the customer service doesn't compare with other options.
Billy Clardy
5 years ago
Had the tire I needed in and out 40 min
Debbie Davis
4 years ago
Great oil job. Fast service
Chuck Garrett
a year ago
Awesome highly recommend.Services: Tires, Auto tire replacementServices: Tires, Auto tire replacement
Chris Countryboyws Bishop
a year ago
3 hrs for 1 tire
Bill Cox
5 years ago
Got my lawn mower tires mounted.
sherry Alexander
4 years ago
Very good at what they do
Windy Fears
4 years ago
Too slow
Sherry Armstrong
4 years ago
Worse service rude people
Mike Hamontree
a year ago
Slow!!!!
Aaron Crowe
2 years ago
Friendly employes