Walmart Auto Care Centers

3.6 (59)

  5130 Hinkleville Rd, Paducah, KY 42001
  (270) 444-0002
  walmart.com
  Claimed

Oil change service Auto parts store Car accessories store Car battery store Car repair and maintenance service Tire repair shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Joseph Bott
3 months ago
I went in for an oil change and when I got back into my car my steering wheel leather was ripped. Don t trust these imbeciles with your car just buy a jack and do it yourself.

  Amy Collins
6 months ago
Happy to get my tire fixed without making an appointment.I didn't know they offer so many services. I'll definitely be back soon.Thank you guys so much!

  Zerrailiouse Kirkwood
6 months ago
Some what knowledgeable personnel. Limited people who have knowledge of a manual transmission vehicle. (Sercive nearly denied due to no one being able to drive it) *Best used as lube tech station only*

  Sabrina Dancy
a year ago
Attempted to call this location most of the day within their published hours of operation. Drove 20 miles to see about getting 2 tires for my daughters car, advised he could not do this today as they were I only doing small jobs today. Got a quote and requested to schedule appointment and was told they don't do appointments. Then upon leaving witnessed a technician helping another customer pick out tires to be installed today. I will find a tire ahop that cares about getting customers on the road safely and that wants to provide great quality service. I manage an auto parts store. Very poor service and probably shouldn't state you provide services when in all actuality you do not.

  Janice Hughes
7 months ago
I was greeted when I came in. Everyone was great. I had my oil changed while I went shopping. I have always had my oil changed at this store. The prices are great.

  Joshua Ward
a year ago
Got all 4 new tires put on. Turns out one of my rims were cracked a little and Chad took the extra time to fix it even though it was almost closing time. Great customer service. Thanks Chad!Service: TiresService: Tires

  Jay Larson
5 months ago
I called and they told me they had a tire but when I got there there did not have the tire.

  Steve Walker
3 years ago
Ordered some tires for a big truck needing 10 ply tires. They ordered 6 ply. My wife returned them and them were rude to her and told her she should have ordered the correct ones and told her all LT tires are 6 ply. I am sure they man knows better working in the tire center, because the tire on my truck are LTs and are 10 ply. No more tires for me from walmart

  Mark Marshall
5 years ago
I always shop around for the best price, especially when it comes to auto maintenance.I called to simply find out how much it would cost for balance and rotation. I was on hold for a total of 34 minutes in order to find out the simple question. Finally I asked for a manager and after another seven minutes, finally told me what the price was. What aggravates me most is that I pointed out to the manager the fact that I ve been on hold for 34 minutes she did Not apologize or empathize with the dilemma that they caused me with an excessive wait time. I hope you all have better luck than me - next time I will google instead of using a phone! After that kind of wait they should have offered me a discount!!!!

  Suzie Ruiz
9 years ago
Fabulous service! I ran over a nail while driving to Missouri. I called the Walmart Auto place and the man was able to calm me down! Bill was very helpful and Joey was able to fix the tire to brand new! The service was relatively quick! I would absolutely recommend this tire place!

  Anne Caldwell
5 years ago
Called to get a quote for tire installation. Someone finally picked up after the phone rang for over a minute, put me on hold, and hung up on me 30 seconds later. Called back, phone rang for about the same amount of time. The same lady picked up, and transferred me to some line that rang for over five full minutes before I was hung up on for a second time. Take your business to a place without lazy, apathetic employees.

  Hannah Shelton
5 years ago
It's just that, my vehicle takes expensive oil anyway, and when you spend a certain amount they throw in so called "bonuses"If your going to vacuum a car, move the seats foward and vacuum under them. I assume the employees have enough commen sense to do this with their own vehicles while cleaning.I realize this is kind of petty, but I spent almost 50 dollars...It would have only added sixty extra seconds to do this.The customer service on the other hand was good. I have nothing negative to say about that.Also, it was a fast experience. Maybe 45 minutes in total spent. I would have preferred tp wait 46 to have my car cleaned properly.

  Sarah Meyer
5 years ago
We came out to a flat tire after staying the night in Paducah on a road trip. Drove it up to Wal-Mart tire center, and they got us in right away with a new tire. Everyone we interacted with was very nice and professional, and they took care of us quickly! New tire works great!

  Bradley Baird
6 years ago
Went in for an oil change. They said they broke the tool and couldn't do it. I wanted a headlight restored. And headlights replaced. Said it would be half hour. I went back after work a couple hours later. They didn't do anything. The guy never wrote me up for a headlight restored and said that I had the wrong lights to be replaced. No call or nothing about it. All the guy said was, "my bad" horrible service. When I went in to see what was g oin on. They made it look like it was my fault.. not friendly customer service either. Horrible horrible.

  Mike Sommer
a year ago
Got four new tires and an oil change in about 80 minutes and the price was really good

  Kylee Heal
a year ago
Honestly the worst customer service. Have been trying to call for 3 days now and no one will answer the phone. When I went in awhile back it took about 20 minutes for someone to come out front and talk to me after asking multiple people to go get someone for me. These people do not care.

  Ehab ab
2 years ago
I did an oil change here on march 28 2022, The people who work there are so friendly and did a great job, Thank you.

  Forrest Jones
a year ago
Thus is hands down my favorite place to get my oil changed. The manager and his staff are amazing

  Toni Brown
a year ago
Always nice. Love that man. Back exit, easier than front. Always need automotive work, dependability.

  Andy Bwagwell
5 years ago
I had a bolt in my tire on a Sunday and they fixed it quickly.... I'm glad they were open on Sunday.

  Roger Trover
2 years ago
Didn't have 4 of the same brand 265/70R/16 tires for my truck!

  Kimberly Journey
5 years ago
Waited forever for someone to come to the front desk only to find out they don't set appointments for having tires installed.

  Levi B. Tilford
a year ago
Don't know how to answer there phone and they refuse to give me a discount

  Clint Chapman
4 years ago
Was waiting for 20 min and several employees walked by at the auto service area without even acknowledging me.

  Evon Gallant
a year ago
Traveling thru and needed an oil change

  Monique Cox
2 years ago
They sell good tires

  Rakesh Bery
2 years ago
The guy was super rude. NO manners

  John Hopkins
a year ago
No alignment check

  Jinny McCormick
2 years ago
Great deal on tires

  Stephanie Green
a year ago
Timely, friendly service!

  Opening Hours

Monday 7 AM-7 PM
Tuesday 7 AM-7 PM
Wednesday 7 AM-7 PM
Thursday 7 AM-7 PM
Friday 7 AM-7 PM
Saturday 7 AM-7 PM
Sunday 7 AM-7 PM

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