Randy's Transmission Services
4.8 (50)
2044 Dixie Ave, Paducah, KY 42003
(270) 443-4030
rts-automotive.com
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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
sherman taylor
5 months ago
At Randy transmission. He's the first person that I have ever worked with on a scheduled payment on a vehicle. That I don't even like which is a ford And they are willing to work with me. And I know how he feels about doing that kind of stuff cause I own my own business as well. And I was Larry of doing it too. But I had seen great reviews with his business. So that's why my wife's car little big hind. But at least I know from what I've read. It'll get done properly. And he's working with me and I appreciate it. I will honor my word. And I will make sure it is paid off all time. Thank you Randy's transmission. You help me a lot. I will be back, especially the car turns out great.
Joseph Perrault
3 weeks ago
Great service without even having to walk in. I reached out via phone call and was not able to reach anyone. upon listening to the voicemail I heard the option to text and I reached out with my concerns. Despite my vehicle not being able to be worked on there, foreign car problems, I was given a general diagnosis over the phone which gave me a better lead than I ve had talking to 4 other shops in town. This is one of the first times I can say it s unfortunate we couldn t do business, but I will definitely consider this shop for future car needs based on this one interaction.
spaniky73
a month ago
Excellent customer service. Placed an order with them and they forgot to put two items in the shipment. When I called up they apologized and had them shipped that day with next day service. Highly recommend them for parts.
mark emmons
6 months ago
Finally a honest mechanic! Called with a transmission issue. He told me a quick fix that took 15 minutes and $30 bucks that I could do myself worked great! He told me that there is no reason to spend money on unnecessary repairs. I would give 10 stars if I could. Excellent!Service: TransmissionService: Transmission
Marie Iannucci
9 months ago
Dropped off a 2011 Ford E-350 with a seized transmission - Tommy rebuilt the internals in-house and had it ready, as promised, within 4 days. Great value and very upfront with his estimate. 1,200 miles later and the van is shifting great!Update: 2 years and 50,000 miles later - transmission is still going strong! Thanks again for your great work!
Ryne Olson
3 years ago
Tommy took great care of my 2004 Ram 2500. My truck decided to let go of the front drive shaft and in return cracked my front half of my transfer case. I am new to town and i felt very comfortable bring my truck to get repaired at his shop. Tommy did a great job with the repair and made sure everything was is good working order.Service: TransmissionService: Transmission
Kyle Woolf
3 years ago
Well after a being sold a car and transmission going out in less than 2 months, david taylor of mayfield don't recommend them. But I do highly recommend Tommy and Randy's transmission he was happy to help me get the wife's car back on the road and at a price lower than everyone in town. Tommy was a great guy to deal with very informative and super nice guy.Service: Transmission
Jacob Hayes
3 years ago
While he didn't really work on my transmission, he diagnosed the issue, and verified to me that our only option thing forward was to replace the transmission. Most folks know that honesty is a valued trait in mechanics, and I got an honest opinion here that helped me make a smart decision for my family, and save money.While he didn't work on that truck, that day, he'll work on my next one. I have full confidence.Service: Transmission
caleb clayton
3 years ago
I highly recommend Randy's transmission. Avoid a dealership or general mechanic if you know you are having transmission issues. Tommy is an expert with transmissions. His shop is always packed and for good reason, he's the best in the area. Took my 2005 Jeep in and he had it diagnosed in a day. Quality repair with a 18,000 mile warranty.Service: TransmissionService: Transmission
Jimbo Slice
3 years ago
When a company work Vehicle breaks down as you know it can cause tons of problems at job sites not having the proper tools and equipment needed. Tommy did a fantastic job on getting the company vehicle fixed properly and running great again and did it in a timely manner that didn t cause us much hassle on job sites due to not having it available. I highly recommend their services. Thanks for everything Tommy.Service: Transmission
matt Rawlings
3 years ago
Tommy is an honest, hard-working guy who did exactly what he said, exactly when he said he would. He did a great job I a timely fashion for a fair price. I would highly recommend his service and will definitely call on him again myself. Great job A++++++
Vanessa Conner
3 years ago
Great service. Had all the fluids changed in my older model truck. Tommy was very professional and a pleasure to work with. Nice to have someone that you can trust work on my vehicle.
Amanda Jackson
2 years ago
We brought in our sons 1994 Dodge ram to Randy's and they got the job done! This truck had so many problems with the transmission among other things and Randy's was able to fix them all and didn't break the bank. I highly recommend!Service: TransmissionService: Transmission
E Kegler
3 years ago
Tommy diagnosed my 2016 Silverado in less than a day. He was professional and very knowledgeable. Had me in and out asap. I highly recommend he's the best in town.Service: TransmissionService: Transmission
Roy Hopper
3 years ago
Glad I went with Randy s Transmission!! I remember the name from as long as when I was a kid and knew they had been around for While. Glad I chose Randy s, they have a good team over there and it shows in the quality of work they do. I can t say enough good things about this place. Any place that saves me money, fixes my vehicle and gets me back on the road Is ok in my book! Thanks & hopefully I won t have to see them again but if my family or I ever have any problems I will Definitely do repeat businesse with Randy s again!Services: Transmission, Battery
Lisa Wiles
3 years ago
Tommy was willing to due the work we needed done, when other places said they couldn't or was charging WAY to much. I would feel comfortable recommending him to any of my family and friends.Service: TransmissionService: Transmission
Janet Weaver
3 years ago
We were heading to nashville started having truck trouble. We thought it was the transmission called serveral places all denied us. Called randys transmission Tommy didnt hesitate told us to bring it in he would look at it for us. We were there maybe 30 min and back on the road only thing we had was a misfire he was kind enough to stop doing what he was doing and get us back on the road. Thank you tommy and randys transmission. Janet and Derek W
Johna Crabtree
3 years ago
Randy s transmission is great and affordable. Tommy is very honest and dependable. I won t be taking my vehicles to anyone else. Highly recommend.Services: Transmission, Steering & suspension repairServices: Transmission, Steering & suspension repair
Lisa Boyd
3 years ago
A special thank you to Tommy at randy's transmission. Even tho I decided to trade in instead of fix my old transmission Tommt was very courteous and kind very informative. I highly recommend him for your car s service
jonny bolt
a year ago
Very bad experience spent 2000 dollars to not even make it home. He won't stand behind his work so basically he stole 2000 dollars from my family so I would just pay someone else they might possibly do it right but this shop wont
Mike Glover
a year ago
They are the best! So knowledgeable and equipped to do anything the right way. Thanks Randy sService: TransmissionService: Transmission
Jdogg baybe
a year ago
Best transmission repair on the planet if it has Ron's or Randy's tag on the transmission it's lifetime warranty Service: TransmissionService: Transmission
Sara
4 weeks ago
A prompt and caring experience.
Brett Davidson
3 years ago
Very nice and helpful! Took a look at my van and wouldn't even let me pay for their trouble!
Hezekiah bin Israel
3 years ago
The owner was very honest about my cars problem, instead of doing what ever it took to get my money.Service: TransmissionService: Transmission
Norman Pickett
3 years ago
Reliable mechanic, share his honest opinion and has great service!
Cheryl Lowther
3 years ago
Really nice people to deal withGood work and reasonably priced
Josh Kidd
3 years ago
Great service, honest and reliable.
Casey Hazen
3 years ago
good service and truc honset buisness
David Ferrell
3 years ago
Very friendly and knowledgeable staff.