O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  RD Nickell
5 months ago
Only thing good about O'Reilly's here in Paducah. Clean and smelled like a store. The worst is the store inventory. Every single sale item listed inside the store is 75 cents to over 25.00 more expensive than competitors

  Daniel Turner
7 months ago
Been loyal to this chain for two decades probably. Always have staff that's more knowledgeable than anybody at AutoZone and their aftermarket parts are better quality as well. On this particular trip there was a woman there that was kinda mouthy and rude but it was kinda funny I guess. At least she wasn't the one helping me but sure loved to be all up in the business. She might wanna tone it down as everybody isn't as easy going as we were LMAO

  gary warren
a year ago
Take it form someone that should have bad feelings about O'Reilly. I still shop there because I know I get good parts at a good prices. Most of the staff are very helpful in finding what you need.

  R H
3 years ago
The customer service person was very helpful, I was traveling and needed a part for my truck.They had everything I needed in stock and gave me plenty of advice to help me make the repairs

  Leticia Arnett
a year ago
If I could give this store a negative 5 stars I would! People are rude, disrespectful, worried about hanging out with their maybe boyfriend whatever! A young man named Josh comes from the back just to help me. These girls are terrible! No people skills and just plain lazy! The young man that helped me look so upset because he asked them to help customers while he ate lunch and they didn't care! This young man needs a raise to put up with disrespectful employees that are supposed to be working not hanging out and having play time with others other than doing the job they applied for! Get real! This use to be my good to auto parts business, your employees are making me change my mind!!!!

  Aela Korte
a year ago
All around great experience. A young man named Haze went above and beyond to help us. He used the code reader and found that my gas cap and one of my sensors had been the reason my check engine light was on. We purchased the new gas cap and the sensor and my check engine light is now off!! Customer service should always be this pleasant! Bravo Haze!! Thank you young man!!!

  Geoffrey Speed
a year ago
Very knowledgeable employees, and I ask difficult questions.

  Lisa Andrews
2 years ago
First time visitors! Definitely, not our last! I especially loved the bread. It wasn't thick like all the other sub shops. It was delicious and soft, but I could taste all the sandwich fixings! Will definitely look for other locations

  Aubrey Crabtree-Ray
3 years ago
Joseph was a great help. He ordered my part yesterday and had all my parts ready when I came in today. The service is always great. I've only had an issue with one employee not knowing her job otherwise 5 stars!!

  jferclark
3 years ago
As usual, the guys at O'Reilly Auto Parts were awesome!! Friendly & knowledgeable staff, great customer service, clean store. Well lit and litter free parking lot. They went out of their way to make sure I easily found exactly what I needed and even helped me put it in my car!

  Garret Patti (gPatti)
2 years ago
I visited this store a week ago looking for a headlight bulb. I was told the only one that they had compatible with my car cost $130. I passed on that, saying that I would shop around. One of the employees said "everyone else will tell you the same thing." Now here's the kicker, I got back home, pulled out the bulb, and checked their site. The bulb they were trying to sell me wouldn't have fit my car and cost $100 more than the right one. They also had the bulb I needed in stock (from multiple brands as well). Advice to the employees, your lookup tool doesn't replace basic research, knowledge, and competence.

  Monte Reed
2 years ago
All I needed was some oil for my crazy oil burning 1973 lawnmower....sorry environment....I'll retire it very soon. Went in O'Reilly auto parts, the guy was very helpful. Told me how O'Reilly bought out one of the big oil brands and how the store brand was really good for a good price. I bought to 4 quart jug for a little over 13 bucks. Nice visit. Friendly. Pleasant experience to an otherwise stressful day.

  michelle taylor
5 months ago
Gave us the wrong part three times in a row. Same part

  Homer Ward
4 years ago
Have gone here for awhile. They are very knowledgeable about the vehicles your working on. If by any chance they don't have the part on hand at the store they look around at the other stores and find the one that's closest to you so you get it the fastest way. If you never been I recommend you look there and give them the opportunity to help you service your vehicle.

  Andrew Vinson
2 years ago
Was there right at 7 when they opened for a new battery. Had it changed and on my way in 15 minutes!! Guy was super nice and helpful wish I would have got his name!!

  Victor Kitzman
3 years ago
I went to get some parts for my truck and they either couldn't or wouldn't be able to get them I never had a straight answer and then they were trying to tell me that I can reuse old parts even after I spoke with Ford and Dana Spicer and they said absolutely not due to the serious problems that it would cause so I was better off not to consider the idea

  l3reeze
2 years ago
Bought an alternator and the main bearing stripped in three weeks. They replaced the alternator but it left us stranded and broke our belt and they refused to replace a measly belt that their default part caused to rip and half. Stop buying cheap parts from China where they take advantage of their workers just to make a cheaper buck. When your part breaks something on someone s vehicle it s YOUR FAULT. Your suppose to test parts before you sell them. They dont care if it s their fault they are just about that buck

  John Oliver
6 years ago
Started buying all my parts here a couple years ago. Counter people are more helpful and are gearheads. Much more than the other chain stores. Seem to have a better availability of parts also.

  Christopher Battoe
2 years ago
The employees are awesome. They have a good team' that works together. Great environment. Everything's easy to find.

  Clyde King
8 months ago
Friendly staff, always know what I'm getting is quality.

  Auntie Annie
a year ago
That young man Josh is very helpful, knowledgeable, and patient with me about my car needs. I will only go to this location.

  Pam L.H
2 years ago
I love places where they treat a human like someone and not a number. Thumbs up to every one I have been too thus far!! #WestKentucky

  Josh Corindia
4 years ago
Whether it's over the phone or in person at the store everyone is always very helpful. Thanks O'Reilly's team Metropolis for keeping us up and running! The Corindia family 2019

  Joseph Cox
a year ago
They usually have or can get what you need and my friend got a water pump for his jeep cheaper there than anyplace else.

  Tatiana Cashon
3 years ago
Great people, really knowledgeable and trustworthy. They really strive for excellent customer service and satisfaction. This is the only place I shop for car parts.

  Jeremy Hayes
2 years ago
Every time I visit this location the staff is eager to assist me and help me find what I need. The store is clean and well organized

  Rose White
2 years ago
They are well stocked and have people working that know what to do and they really try to get you the best price in town

  poorboys 2
a year ago
Beats the junk yard, save your receipts. Not there fault what they get supplied

  Wesley Bartels
a year ago
Awesome price's on certain things that go wrong on your vehicle such as a water pump like mine did

  William Owen
3 years ago
Almost everytime I need something they have it in stock if not they have it brought in by that afternoon very nice gentleman working there I will continue to do business with O'Reilly's