Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Joe & Janie Smith
a month ago
Wonderful mechanic. He's very blunt and doesn't like wasting time on the phone, so if he has your bike then trust it will be ready on the date he gave you or if it's done early he will contact you. The more you call the longer it will take cause he has to drop what he's doing just to answer the phone. But he's great and knows exactly what he's doing.
Mike Matthews
7 months ago
One of our guys broke a throttle cable in Metropolis on the way home from Sturgis. Big Pete had a cable in stock for us and also gave some suggestions on how to improvise a cable to get home if we have it happen again in the future.
James Jimmy c Collins
10 months ago
These guys really came through in a pinch. Don't know what I would have done without them!!! Keep up the good work guys
Steve Patton
2 years ago
Pete the owner is a very knowledgeable and up front kinda guy. Which is rare these days when it seems everyone is out to tell you what you want to hear then empty your wallet.Honest when it comes to talking about what he'll do and won't do instead of what corporate wants him to do. I live in southern I'll. And have been to a couple of different bike shops that are a lot closer to where I live and have not had that down home customer service like I have had at Big Pete's in lone oak KY.
Tom Haley
a year ago
Great service great people and good pricing been dealing with them for years ever since Big Pete started in a very small 1 room shop now its a good sized shop Corey his son does the repair work and Tim runs the front and always is friendly and knowledgeable on parts and bikes and loves to talk
Nick Haynes
3 years ago
I am only giving 1 star because there is not an option for zero. This is beyond measure the worst experience I have ever had as a consumer, of any kind! I only write these for improvements, or to warn others. In this case, I warn others. A few months ago, I hired this shop to put handlebars and a bluetooth stereo speaker system on my bike. I went here because his prices were better than Harley. I will get this out of the way first: he did a good job on the bars. Now, to the actual review. I was quoted a week and a price. The price was what it was, but the week blew into 2, which isn't the end of the world. I brought him a very nice Pioneer audio system I got that had thousands of five-star ratings. He told me it would not be any problem to put on. I will say I could tell early on he was not a friendly sort of guy, but I gave him a pass on this, being that he works on bikes rather than running a cash register. I got there with my wife to pick it up. I looked it over then made a HUGE mistake in that I paid the bill before testing the speakers. You guessed it, they did not work. He came out annoyed, claiming he tested ONLY the power feed, not actual functionality!! I asked him to fix them and he refused, saying he does not guarantee it unless he sells the system himself! This led me to wonder why he agreed to put them on if he would not even ensure they work?! An argument ensued between him and me and my wife asked me to back off, knowing I was about as mad as she had ever seen me. The owner started cussing and shaking now, an ultimate act of unprofessional ism, unlike any I have ever seen! I proceeded to return the favor (though I should not have stooped to that) and eventually, when I could see he would do nothing for me, I took my loss to Harley. When I got there and told them the work had been done at Big Pete's, they all understood and were not surprised. The technician that fixed it called me over and told me it was a horrible wiring/installation job, and to show me that Pete's had cut through my tool bag unnecessarily. I try not to think much on this, as it is a sour memory, but customers should be aware of this potentially to save yourself from going through something similar.
Riley Peters
a year ago
Great experience with fantastic customer service. Ready and able to get my bike up and running when other business that actually works on dirt bikes couldn t.HIGHLY RECOMMEND!!!Service: Engine repairService: Engine repair
William Verkamman
4 years ago
Honest as they come. Road bike there to get tires and fluids changed. Right front blinker wasn't working, headset wasn't coming on, stereo played intermittent. Perfect opportunity to rake a customer over the coals. He chased wires, did the research on possible issues. It all started working for reasons unknown. He could have taken credit and charged parts but didn't. Only paid the hours he had in it minus one hour he took off because he was working out of his own curiosity. Dragging another bike to him next month.
Angela Cronch
4 years ago
Great prices with friendly service!! My two year old was acting up and the employees gave him some crayons while we checked out the selection of motorcycle seats and back rests!!
Brent Barrett
3 years ago
They sure took care of me, even did things that they absolutely didn't have to do to ensure my satisfaction as a customer!! Good humans.!
John Davis
3 years ago
They did an excellent job on my trike. Got it road ready and smooth as silk.
Cassandra Lorenzo
3 years ago
Always love going to Pete's great customer service, great people to talk with.
Ben Harriford
4 years ago
He was very nice and very cooperated with me about everything I ask hem about
Miles Ward
3 years ago
Great prices good people got most anything your looking for.
Ricky Box
3 years ago
Great shop and can order any custom parts you need.
Jerry Burnett
4 years ago
This guy is the best at motorcycle mechanics is knowledge is second to none ask for Corey or Tim
Brent Dunn
2 years ago
Always taken care of and keeps me moving without breaking the bank
Auntie Annie
a year ago
Reasonable price and they know what they are doing!
Francis DeHaven
2 years ago
Really good service great ppl
David Leach
2 years ago
AwesomE People an BiG PetE knows his BikEs
Wild Rider
5 years ago
Great place for parts and service on Harleys great people
Ben Harriford
4 years ago
He was very good person to talk to
Richard Beach
2 years ago
Great people very helpful
Jason Stallings
3 years ago
Best around hands down. And fair
Gina Ray
6 years ago
Tim and Corey are always so helpful
Ray Dunlap
3 years ago
Great service and very friendly
christophrt ross
4 years ago
Nice guys and very helpful.
Tom Walters
6 years ago
Very helpful and friendly setvice
todd powers
4 years ago
Best motorcycle shop in this area.
Anthony Jones
2 years ago
Exactly what I wanted when I needed it