Merciful Heavy Duty Truck Towing Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sean Morales
4 months ago
Rocky was great! He got to my vehicle in 20 min from me calling. He was courteous and professional. I highly recommend!

  Shane Richard
4 months ago
This company is very helpful. From calling their 24/7 dispatch center to getting a heavy duty wrecker to retrieve my semi. Michael came to my rescue within 30 minutes. His heavy duty wrecker was top notch and clean. He quickly connected to my semi and ensured my truck was well taken care of. From connecting lights and air to dropping my driveshaft. I would recommend Merciful towing to anyone who is need. They are well priced and again quick to the rescue.

  Ruthie Maloney
2 months ago
I can't say enough amazing things about Merciful Towing! My car had been in a snowy ditch for 5 days and all the other towing companies cancelled due to show. Merciful Towing showed up right on time on Wednesday and they were able to pull my car sideways out of a ditch without hurting my car. I was so certain it was going to roll over and they didn't let that happen! Rocky and his teammate were super helpful with calming me down and being friendly. They even gave me a ride back. I can't say enough amazing things about these guys. Thank you! 5 Stars!

  Angel Myers
4 months ago
The very best elite heavy duty towing experience I've ever had the pleasure of dealing with. FAST RESPONSE, knowledgeable, courteous, and excellent customer service! I would recommend them 1000 times over!!! Nobody can top their level of professionalism and care! It's as if they was towing their own personal truck!! Great job guys!

  Barbara Keith
5 months ago
I needed a tow with a truck bed for my handicapped van. After placing a call to AAA, I was very surprised that he came so quickly. He was very personable and did an excellent job of taking care of me and my van. I would highly recommend him and his company. Thank you Ethan.Service: Special vehicle towingService: Special vehicle towing

  Micah Payton
a year ago
This Nice Lady help me on Dixie Hwy on the side of the road today. She help get my spare tire on. She gave me a business card with name Merciful Towing on it Thanks for your help I am really grateful for ur help. Bc my main tire has hole in it and she find it told me the problem. Thanks very much. Awesome service

  Devin M
3 months ago
Rocky was my driver, and clearly talked me though the unique tools Merciful uses to secure my truck safely without damage to my chassis. His truck was also immaculately clean and had pleasant conversation on the way to the shop.

  Robin Duggan
4 months ago
So thankful for Rocky today, he came and opened my car up because I accidentally locked my keys in my car. Rocky called me as soon as he was on his way, he was very punctual with time, extremely nice, polite, and respectful. Highly recommended Rocky and Merciful Towing.

  Isaacfergy03
4 months ago
Really great service and response time was nice and quick. My driver, Rocky, was super friendly and very helpful. If I need a towing service again in the future I will be calling here again!

  Rob Norling
a week ago
All the way around fantastic.Very friendly! Very fast service! Super friendly driver! Would recommend 100%

  Pete Elliott
5 months ago
I broke down in Murray and Rocky showed up in a clean tow truck got my kids and I home safe and very professional! Fast and friendly even Mr. Dan in the dispatchers office was very helpful. 5 stars across the board. Recommended every time. Thank you merciful towing for all the help.

  Natasha
5 months ago
Brittany showed up way earlier than the time that was given. She had her tools ready to run tests. Once ran she immediately told me the problem. I needed a new battery and she had one on the van I could buy. She immediately replaced the battery and I was good to go in less than 30 minutes! She did amazing! I highly recommend her.

  Michael Holland
5 months ago
Visiting Cadiz from out of state, got a screw in a tire and ended up with a flat. AAA sent Merciful Towing. Rocky was quick to arrive and had the spare on in no time at all. Rocky was friendly, polite and professional. Highly recommend Merciful Towing.Service: Tire changeService: Tire change

  o o
5 months ago
I got lucky that I contacted this towing company first. After many bad experience with towing companies, those people restoring faith that good people still exist. After their quick respond they sent their truck immediately and they give me estimate before they went there. After they towed the truck and trailer they stick to the estimate and they did not overcharge. Strongly recommend them. I would call them again definitely . On top of that they recommended fair mechanic.So, thank you again!NFS GLOBAL INC

  David Hudson
6 months ago
I would like your company to know how great the service was yesterday Oct 4, 2023. My name is David J Hudson. One of your service techs came to my home to have my battery replaced. I believe her name was Brittney, I hope that is correct. She was very friendly and very professional. She took her time to explain what she was doing and was simply a great representative for the company.Thank you and her for the wonderful, caring service. In this day and time it seems hard to find good people to work. She is a keeper.Service: Battery service

  Hannah Schurlknight
5 months ago
Rocky was so helpful! Not only did he jump our truck, he also added air to every tire because they were all low. He was friendly and arrived quickly.Service: Battery serviceService: Battery service

  Tony Smith
6 months ago
Steve recently moved my car on their flatbed truck after I had a tire blowout on I-65. He was very professional and careful to do a safe and good job. Highly recommended.Service: Special vehicle towingService: Special vehicle towing

  Kelly Kowalczyk
5 months ago
Rocky arrived in less than 30minutes and quickly open my car door to get my keys. He very professional and his truck and gear were very clean!Service: Car lockoutsService: Car lockouts

  Kc Johnson
7 months ago
My battery died today and Ben came out and diagnosed my car and had a new battery in place in record time, he was so friendly and helpful and I could not have asked for a better experience. I highly recommend this company and Ben, they will get you back on the road asap. Thanks so much!!

  Rhett Miller
4 months ago
Hands down the best tow company out there! Rocky was super professional and definitely the best operator I ve had the pleasure being assisted by! Highly recommend

  Exit 89 Roofing
a month ago
Great people for all your towing needs at a very fair price I would highly recomend them thank you again for your help

  norman brown
5 months ago
When I needed a tow, I used AAA and got the best driver I could ever ask for. His name was Rocky. Highly recommended him for your towing needs.Service: Car towingService: Car towing

  Jo Martin
6 months ago
Today I had my car towed by Merciful the tow truck driver was James and he was very nice, very clean,very friendly. Did a great job and the truck was so clean too. James was dressed professionally and very friendly. And he towed my car 90 miles.Services: Car towing, Local haulingServices: Car towing, Local hauling

  R Hensley
9 months ago
Out of all the tows I have had this year alone , and 4 in just one week. This company is the best . Dalton. E.. was the tow driver who came to tow me. He is the best , he took a look at the car and traced my wiring to find the short that was blowing my fuses . He fixed it,, how amazing was that. He went beyond and above of just giving me a tow. He fixed it and got it running to where I could drive it home. Instead of just towing it and be gone. No that man was of the best tow Drivers . So people if you need a tow call Merciful and ask for Dalton or any of the tow Drivers they are all great and best .Service: Car towing

  Mamba_24
5 months ago
Rocky did an excellent job upon arrival, helping me out with my vehicle, and dropping me off to my destination. Very friendly and respectful personServices: Motorcycle towing, Special vehicle towing, Car towingServices: Motorcycle towing, Special vehicle towing, Car towing

  Shemeka Britton
9 months ago
The manager was very friendly. He kept me laughing as I cleaned out my crashed car (hard moment for me). The gentleman that towed my car was very professional and quick but safe.Next time I encounter this company hopefully it s just a flat tire . I highly recommend Merciful Towing!!!

  Jay Ritchie
6 months ago
Jimmy was the best tow truck driver I ve ever met. Really had a good time in a bad situation. Fast and reliable give merciful towing a try they will be your go to guys.Service: Car towingService: Car towing

  Shannon W.
5 months ago
Rocky was great in helping me with all my tow needs today. I recommend this service anytime.

  stannard phelps
6 months ago
Rouge was very professional and polite. And his truck was the cleanest one I've ever been in. Merciful towing is truly an step above the rest.Service: Car towingService: Car towing

  Bryan Miles
9 months ago
My tow driver was last name Cooper. He was excellent. Nice, fast, informative and efficient. Customer service could not have been better! Great job all around! Mr. Cooper deserves a raise & promotion!Service: Car towingService: Car towing