AAA Newport Auto Repair
4 (4)
63 Carothers Rd, Newport, KY 41071
(859) 905-6280
cluballiance.aaa.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
R.J. Frey
a week ago
Staff here is great, super friendly. They always give worst care scenario estimates so there's no cost jump surprise when you show up to pay. I've also had multiple instances of them "doing the right thing" rather than trying to nickel and fine for unnecessary services. Totally trust whatever they recommend, strongly recommend using them for car care.
Abby
a month ago
Low effort upsellers with poor communication. Lied to my face about the work needing done, the work they did, and about leaving me voicemails which were never received. Let my car sit for days on end with no contact. Avoid at all costs. I only used them because my vehicle broke down near the location and I am a AAA member. 1300 bucks of regret and never managed to fix the original issue. My car eventually broke down and was not drivable due to the issues they "couldn't find" after two visits. Upsold me maintenance work, that should not have been a priority over the issue at hand. My new mechanic (who will get a rave review) found the issues immediately, and it turns out AAA left me high and dry with an unsafe vehicle. Thank goodness I didn't break down on the interstate and crash or worse. I have never been this disappointed in a company before. When I picked up my vehicle the last time, the man would not even make eye contact with me, and would not provide me with any paperwork showing what had been checked or done to my car. Now, I have additional towing expenses due to being stranded. Horrible place, and until this point I remained very friendly and professional with the staff.
ben goines
5 months ago
got me a oil change quick and painless