Meineke Car Care Center
4.7 (763)
1400 N 12th St, Murray, KY 42071
(270) 873-2518
carcarecentersmurray.com
Claimed
Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Britt Walker
a month ago
I got 2 front tires and an alignment. They were very nice and helpful. I didn t feel like I was getting done wrong like I usually feel at a mechanic shop. A little more pricey than some places but to know that it is getting fixed the right way in priceless. The front desk guy explained everything to me. And it was all done in a timely manner. Store was clean. Definitely will be making it my go-to place for car work. Thanks fellas! Your great work is appreciated!
rcrgrn312s
a week ago
Their prices are on the high side but they have the most knowledgeable staff and the best service of any place I have been, in Murray. One thing that would be appreciated is an itemized receipt with detailed notes, for my maintenance records. If you want the job done right, take your car to Meineke.
Deb Borgman
3 days ago
These folks were awesome! Price was right and the work was completed quickly. Very happy with the service and will definitely call them again with any future repair needs..
Leanne Pilgrim
3 weeks ago
5 out of 5 for Meineke! They re quick to schedule and the prices are great. They were really good at communicating results of the diagnostics and had my repaired vehicle back to me within the week.
Ian McGill
a week ago
My wife and I took our van in for an issue with our water pump and serpentine belt. After a few days our check engine light came back on so we took it back. Got the issue addressed and then a few days later the check engine light was back on again. We went back again and again each time the light came back on a few days after leaving. They don't fix your issues without another one popping up.
Carl Hagans
3 days ago
I've always received excellent service.Yesterday was my third time there for service. Needed an oil change, was in and out quickly. As before, excellent service.
Tam�s Mizik
5 days ago
I had an AC problem. They told me if the system leaks, it will cost me about 300 dollars to fix it. At the end they were not able to fix it, but charged me rougly 300 dollars. It is funny that they indicated on the repair sheet that I had declined the work.
Donna Owen
a month ago
Excellent work and helpful staff!! I know I can trust them with my vehicle care and maintenance! I ve been going there for years and it s always a great experience.
Michelle Ramsey
a month ago
Jordan and his staff took great care of me! Oil change and package very well priced with great customer service in a timely manner. Thank you!
Alex Clark
6 days ago
I got my oil changed the other day, it was done super timely and everyone there is so nice! Great experience over all.
Jimmye Johnson
5 months ago
Very pleased with the great service provided, very friendly staff, customer service excellent. They got us in within 24hrs, my car had a horrible shake on the driver side front tire. Love that they send estimate for approval before they start the work. I needed new brakes, rotors and 2 new tires. Cars drive very smooth now!Services: Tires, BrakesServices: Tires, Brakes
Cayce L
2 months ago
employees were nice enough. took my vehicle to this place for them to check it out . it needed a rack and pinion and an wheel alignment. to save $900 I ordered my rack and pinion online and had another mechanic install it . Had meineke do the wheel alignment afterwards. Get my vehicle back and its literally not aligned. so I call meineke and tell them this and they tell me that since they didn't put the rack n pinion on that they don't guarantee or stand good by my wheel alignment. They performed the wheel alignment but can't stand behind it? so i paid them for absolutely nothing. would not recommend this place to anyone
David
3 weeks ago
Great job! A good place to buy tires and they will inspect your vehicle while they re doing it. Good value great service!
Avonia Utz
2 months ago
Best mechanics I ve ever been to these guys are honest reasonably priced and quick! I ve taken my car and my wife s car here for a while now and they are great! 10000!/10
turd ferguson
5 months ago
Not only did they not get the front end of my truck aligned but I had to clean the grease and grime off my steering wheel and door panel. Waited for an hour and paid $81.00 for nothing, the place is terrible. Gave 1 star because you can't post without a rating, should have a negative selection.Service: Steering & suspension repairService: Steering & suspension repair
DANNYPITMAN
a month ago
I ve been going here for several years for general maintenance because the service is quick while you wait. With a competitive price, they do a great job.
Karen Williams
5 months ago
I was very pleased with the services that I was offered and the work they did. The representative was very helpful and polite. I was told everything up front and given the choice to prioritize by my concerns and budget. Loved that! No hard sales! I recommend Meineke Car Care for all maintenance needs.Service: Air & cabin filter replacementService: Air & cabin filter replacement
Debra Zumwalt
4 months ago
When I arrived for my appointment, I was greeted by an employee who was professional and friendly. The service was completed in a timely and efficient manner. I have never experienced a service appointment that was anything less.
Bridget Marlowe
a month ago
Great service. Had an issue with a tire and the team here fit me in, answered my questions, took care of the problem, and got me back on the road in record time. Thanks guys!
Cindy Garland
a month ago
They answered my questions with patience. The quote was spot on with no hidden charges. Excellent turnaround time!! Very satisfied!
Debi G
5 months ago
Great job, friendly service. Only complaint is that I was charged more than quoted on phone due to vehicle needing 1.5 extra quarts of oil. Wish they would have disclosed additional price when I called. But will use them again
Kyle Sullivan
7 months ago
Great experience! We dropped our car off Monday morning and they said Wednesday was the soonest they could get it in. Late Tuesday afternoon I got a text with our estimate, which I approved. Wednesday morning I got another text at 10:23 saying our car was ready! Mind you, this was a throttle body replacement so not just a quick tune up. Superb timeliness, great communication and excellent work. 10/10 recommend for any of your car s needs.
Rajesh naidu ramisetty
4 months ago
we changed the ignition coil of my vehicle. However, after driving a few miles to Nashville, the engine started making noise. We drove to Nashville at a very low speed, and it made me more nervous. Later, I took it to Firestone in Murfreesboro. They conducted a diagnostic test and informed me that the coil needs to be replaced because it's completely burned. I don't understand why it burned again after we replaced it this morning. We are not satisfied with the service, and we would like a refund for the amount we paid.
Angela Claxton
6 months ago
I went here for an oil change. The business was clean and neat. The staff were friendly and very helpful. They have a waiting area for customers with comfortable chairs. My wait time was short, and they pulled my vehicle up to the building when they were done with it. Very happy with my experience here!Service: Oil changeService: Oil change
Jami McMahon
5 months ago
I would give them less than one star if I could. I had them order a tire for me so I could come in and have it replaced on Tuesday, they ordered it on Saturday but sent it back on Monday because of inventory. Are you kidding ? The poorest customer service I've ever been to.
nikki Atkinson
a month ago
Great place. I always use this place for my oil change. They don't try to upsell useless stuff that your car doesn't need
Ruth West
a month ago
Great experience overall! Quick, professional and very reasonably priced! I'll be back for sure
Shelly Caldwell
6 months ago
Hunter got my husband's car right into the bay once the tow truck got it there and diagnosed the issue. Got the part and fixed it very quickly. We were in and out in little over an hour. I could not have went anywhere else and got that level of service. He deserves 10 stars. Thank you very much Hunter!!!
Rhonda Timmons
9 months ago
This was my 1st visit to Meineke in Murray. A friend had recommended them. I was there for an oil change. I called first to see if I could walk in or needed an appointment. The gentleman that I spoke with was helpful and nice. He got me scheduled for an appointment later in the afternoon. I arrived a little early. The gentleman that checked me in was also helpful and nice and showed me to the waiting room. When my car was done the tech came out and talked to me about his inspection and asked if I wanted to take care of any else. I did not and he did not pressure or insist to do any extras. He explained it would be a few minutes for my paperwork. The tech was informative, helpful, and nice.I had no issues whatsoever with my visit. I will use again in the future and I will recommend to others.Service: Oil change
Preston Lewis
6 months ago
Back towards the beginning of the year i had my car serviced for what i was told was a power steering pump issue. I had it replaced along with some old worn belts, and the price was pretty steep but i did it anyway. Not even a day later my car wouldn t start and kept dying and when i took it back they said it was a faulty belt and they replaced it. Not even 48 hours after the original repair my car began making the same noises is did when i took it in to get serviced the first time. When i took it back yet again, they told me this time i needed my tire rod and rack and pinion assembly replaced in order to fix the noise, and is the main issue they didn t catch the first time, of course being a whopping $1400 to replace/fix. After already spending $1000 2 days prior, i left and planned on getting it fixed down the line. While i will admit those parts may need to be replaced, I just had my car looked at today by a different shop and told him what i was told by Meineke. He took one look under the hood and saw my alternator was about to fall off and that a belt was loose, he tightened the bolt and the belt and like magic the issue i was having (that meineke said would cost $1400 to fix) was magically gone. Chances are meineke didn t retighten the alternator after the first repair, didnt catch it in the first place, or even worse loosened it on purpose so they could get more money out of me. I want to see the best in people but ill let you all decide. Take you car to after hours auto instead and ask for Chris