O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Michael Braden
a month ago
Great people very friendly and helpful

  Dinah Lawson
a year ago
Want to say that Mark (didn't get the last name) needs a raise for his excellent customer service. I went in on Saturday 7/16/22. Hope this gets him the recognition he deserves. Great job Mark!

  John OConnor
a year ago
so customer service are pathetic liars. told my package would show up and it did not they sent it by ups who sent it to South Caroline instead of Virginia. All they had to say was oh well to bad not our problem do not believe anything they say because they are always wrong and lying. I have had more luck speaking to manikins then customer service

  Jamie Warren
5 days ago
Easy place to shoplift!

  Debra Bixman
2 years ago
My vehical broke down just as I pulled into driveway I went in and ask if I could get somebody to help push it up in parking young man behind counter said sure will be right out nobody cam... A kind man gathered a couple other fellows from lot was going to push but van extra loaded but I still have no where to go .,he asked a man to get his car and give me a push thank God they have one shade spot under a little tree. There I sat,..for 3 hours without a friend ..

  Kevin Rector
a year ago
Good Service. Employees were very knowledgeable and attentive to my needs for parts and service. Very good store. Will definetly shop here agian.

  Alicia Burchell
3 years ago
I was helped by the Assistant Manager at a time when I was so fearful about my Jeep. He put my mind at ease and went ABOVE AND BEYOND to help me find the problem and even fixed it! This guy should be running his own store and definitely get a raise O'Reillys!!

  Candace Ralls
2 years ago
I always have a great experience when I visit O'Reilly's. Employees are amazing, they make sure I get exactly what I need. Very helpful and professional.

  tonya goins
3 years ago
Really helpful always, if they don't have the parts ur needing they'll order it for ya ND have it in within a day or 2.. ND if they can't seem to find what it is ur needing in there systerms they always try to be helpful and point u in the direction u need to go to get what ya need

  Angelina Morley
4 years ago
Im gonna put four stars because when i needed a diagram they gave a diagram of some other truck then the one I needed. Altho they are never rude and always ask you what can i help you with. Real friendly people.

  Melinda Turba
2 years ago
The manager there had really little clue how to run the store. Hats off to her though because them boys don't know a thing. She's got her work cut out for her.

  Ashley Smith
2 years ago
Guy sold me three wiper blade all the wrong size. Had to drive home in pouring rain with no wipers and stop at a different parts store to get the right sized ones.

  Linda Graster
5 years ago
Went for job interview landed it however waiting for background to clear...Jason the manager whom hired me was an amazing person that represents ur facility well he dedicated professional most of all human made me feel at ease in a store that society sees as man's world ...come on back ground

  graciella linkous
6 years ago
I am using my daughter's laptop but on 8/28/17 I was having a meltdown, as my Toyota truck was having a breakdown! I was ugly crying at one point and I'm sure I was grumpy at different times. The staff at the Middlesboro, KY, O'Reillys were so awesome to me! Vicki, Keith and Michael were the best, my husband and I won't forget that either. Thanks so much for your help and kindness. We will keep being O'Reilly customers.

  Sharon Lawson
7 years ago
Very helpful and nice would have given 5 stars but most the time u stand in line 15 min.because they have a lot of customers only 2 people working the front

  Debbie Bixman
11 months ago
Great customer service no waiting in long lines

  The Cosmos
8 years ago
Made a small cash purchase on today's date, November 22, 2015. Counter man was unfriendly and did not thank me for the purchase. Clerk appeared to be irritated by my presence. Get over it, the Civil War has been over for better than 150 years. Would purchase from Auto Zone if I had to make a purchase in this area.

  Tiffany Baker
a year ago
Great prices great service n never had to wait for service

  Whitney Brock
3 years ago
My ol man goes here for just about everything they are really nice an pretty good with helping you out with just about anything. If you don't kno exactly what something is or how to put it in they'll sure help u out.

  A. F.
8 months ago
Very helpful and fair prices

  Jamie Barnett
a year ago
Always my first stop for over night parts. No shipping or return fees. If it's not in stock they stock it

  Mary Bevins
3 years ago
Had Joe Come help us. He was very helpful. Made our trip so much easier.

  Greg Carmony
2 years ago
Convenient walk in service, don t waste time trying to call, take your part that your replacing with save yourself a return visit

  Wilkie Saylor
5 years ago
Mark the manager was extremely helpful and didn t hesitate to come out (even in 20 degree weather) and check our check engine light.

  Jared Singleton
5 years ago
I would advise people to call before you drive here, but chances are, whoever answers the phone just recovered from an overdose behind the dumpster.Best just to find another source.

  Jessica Wyrick
2 years ago
You can trust that your getting exactly what you need. The employees are so helpful.

  Christy Turnbill
2 years ago
Employees are always helpful an super nice when trying not to race for pinkslips lol lil punk.

  Crystal Wilson
4 years ago
Car parts what can I say clean store clean bathrooms good service just make sure you got the right parts number when u order

  Hope Cox
3 years ago
Great place to get you auto parts, ask for Thomas he really goes the extra mile to help get every thing you need.

  Beau Neal
a year ago
Service staff helpful. Quality products.