Auto Outlet
3.4 (54)
1001 Paducah Rd, Mayfield, KY 42066
(270) 247-1144
bennettsautooutlet.com
Claimed
Service options
- In-store shopping
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Barb Hale
a year ago
Just bought a Kia soul from Justin, he was very professional answered all of our questions without hesitation. Would definitely recommend him for your next vehicle.
Rachel Conro
2 years ago
If you are handicap and get disability don't go here. Took my father-in-law the other day to look at trucks and try and get one. Well he was looking at 2 of them and when he finally figured out which one he wanted he told the guy okay let's do the paperwork. When the guy found out that he got disability he treated him like dirt. Asked a lot of questions that was uncalled for and stuff. Then acted like he was seeing what they could when really they were just coming up with an excuse not to deal with him the way he came back talking. Then he wanted him to put a heck of a lot down and pay a heck of lot a money a month. Then come found out he was also trying to put him in the wrong truck. So all in all handicap and get disability don't go to them. If you do watch who you deal with. We have gotten 2 vehicles from there and my in-laws have gotten a few from them in the past and never experienced this kind of treatment before. Will not be going back.
Ashley Morris
3 years ago
I recently bought a 2015 Jeep Cherokee from Justin. When I drove off the lot I instantly noticed something wasn't right with the brakes. I called immediately and no answer. I called Justin's cell and left message. I finally spoke with Justin on Monday (I bought my car on a Thursday) Justin said that I hadn't left him a message and that he didn't have any missed calls from me. He also said that my brakes wouldn't be covered under warranty. I have screenshoots where I clearly called and him left message. I take my car to my mechanic to find out they put brakes on bad rotors in the front. I had to replace both sets of brakes and rotors for a cost of $500. Mind you I just put $4000 down. I also found out I had a valve cover gasket leak and I needed new struts. Today 3 weeks after buying my car the check engine light comes on and shows 3 codes with one being the transmission and now the car will not start. All of this before my first payment on June 6th. I WILL NEVER BUY A CAR FROM THEM OR RECOMMEND THEM TO ANYONE. WORSE CAR BUYING EXPERIENCE EVER!!
BACKROAD BIKES
5 years ago
I stopped in today to have a look at a used motorcycle they took on trade. If I liked it, i was prepared to buy it. I asked for a test ride and everything was fine until the owner(I assume since he didn't introduce himself) said that for insurance reasons I could only ride it in the parking lot. This is ridiculous. Nobody would by a car that you couldn't take off the lot for a test drive so why would you buy a motorcycle like that? If their story is true and for some weird reason they dont have insurance to cover motorcycles then it probably wasn't the best idea to take one on trade.
Travis England
2 years ago
Dont trust this place. They will start a deal with you and sell a car from under you. Their word isnt worth dirt they will tell you want you want to hear then do the complete opposite.. save yourself the headache find a better reputable dealer..
Marjorie Alviar
5 years ago
There are some very nice people at Bennett's Auto Outlet. I will not go into detail but these people have gone above and beyond for me . i would and do recommend Bennett's Auto Outlet if you are looking for a nice vehicle.
Steven Watwood
5 years ago
The folks at Bennetts Auto Outlet are great. No high pressure sales here. Inventory consists of everything from late model luxury cars to older models for a great price.
Diane Sloan
5 years ago
Bought my suv on Saturday it broke down in 15 minutes tjey said it was fixed alternator went out and so did the air conditioning they REFUSED TO FIX AND WON'T GIVE US OUR MONEY BACK I HAD TO CALL AN ATYORNEY FOR THE LEMON LAW DO NOT BUY A CAR FROM TJEM THERE CROOKS ESPECIALLY JUSTIN, AND GREG CON MEN AT TJERE BEST! GO ELSE WHERE FOR YOUR CAR!! BEWARE!!!
James Mcmahon
2 years ago
Have purchased 3 vehicle from here never had a problem with any of them and Justin is a good salesmen
Matt Morris
5 years ago
Do your homework. I did mine, each car that I've looked at here is priced much higher than it's actual blue book value. Prices are firm, and they don't like hagglers. Go somewhere else. Your wallet, and future self will thank you.
Tesalina Meador
3 years ago
I've been leasing a car from them for a few years. Car is dependable and they always work with me if I have an issue.
Rebecca Thomas
2 years ago
Overall good experience car has low mileage clean inside and out Jeff was very helpful and knowledgeable
Gene Hoffmeyer
5 years ago
Just got my second truck from them. No pressure sales. A good place to buy from.
Mary Coday
5 years ago
Great people, very nice and understanding when emergencies happen. Deborah has great customer service skills!
Cody Burdette
3 years ago
This place is a chop shop. All kinds of fake ads out for cars they don't have. Only to get you to contact them. Very bad business practices.
Phillip Bell
4 years ago
Great place to buy cars, terrific folks, they will work with you.
Sam F
6 years ago
The best place to go for your dream car or any car needs give Justin a call he's the man to talk to!!
Keith Brown
4 years ago
Great people. Friendly and family oriented environment. Great vehicles. Excellent service. Second to none.
Doug Daza
2 years ago
Great service. Would buy a car from them again.
Michelle Parrott
6 years ago
Terrible customer service, cheap cars at an expensive price. Go somewhere else !!
Amanda Cox
5 years ago
Special finance department could be a lil better but great place
Debra Parker
4 years ago
Very friendly love my 2012 Kia sorento
jeremy perkins
6 years ago
high prices on low rate cars..buy here pay here with bad credit...4000 down on a 10000 vehicle
Daniel Carr
a year ago
Great buying experience. Great people.
Elvis Lee
5 years ago
Good people to work with. Nice vehicles.
Stephanie Stalls
6 years ago
Becky and the staff took good care of me
Chris Black
a year ago
Horrible experience enough said
Susan Traeger
a year ago
Never again will I buy a car from here
Brianca Douglas
4 years ago
Spend your money elsewhere smh
Daxid Aldridge
4 years ago
Great customer service