Perry Cheek - State Farm Insurance Agent

4.7 (61)

  643 S Main St, Madisonville, KY 42431
  (270) 821-4477
  perrycheek.com
  Claimed

Insurance agency Auto insurance agency Home insurance agency Life insurance agency Renter's insurance agency

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kristi Stobaugh
3 weeks ago
I have been with State Farm for 20+ years. For the most part, it has been an average experience with average customer service throughout the years; however, a recent experience with a car accident where the other party had the liability is the reason for my rating. My car was in the shop for four months. My coverage paid for $600 in rental fees. When I reached out to the agent for assistance with the rental, approximately two months after the accident, the agent had no clue that I had even had an accident. I was told, I don t know what to tell you . In turn, I m out of pocket over $3k for the rental. This is definitely not the way a long-term customer should be treated. I hope they do better for their reliable customers in the future. I would suggest the Like a Good Neighbor branding is no longer relevant with this agent.

  Caila Medlen
3 months ago
I have had my insurance policies with Perry almost as long as I have been driving. They always provide top tier service, they always find the answers to any questions you have and they even send personalize card for life events. They go above and beyond to make sure that you are satisfied. I couldn t ask for a better State Farm agent. If you ever need a quote give the office manager Kim a call, she will make sure that you get the proper amount of coverage to fit your needs!

  Cindy Watts
3 weeks ago
Perry and his staff are always ready to help you with insurance coverage for home, life, car... Perry will explain things to you so that you know exactly what you are getting. If Disability insurance you need to give him a call.

  NicLindsey Wallace
3 months ago
I called Perry Cheek s office to get a quote on auto insurance and was shocked by how much money I would save by switching to State Farm. Needless to say, I am now insured through Perry and love how fast, and friendly, the service is there.

  Kim Medlen
8 months ago
I have been a customer of Perry Cheek and State Farm for many years. They have always been very helpful and knowledgeable about my insurance questions and needs. They even take the time to send birthday cards to my husband and I and even sent a sympathy card when they heard my grandmother had passed away. You won t find customer service like that with those nationally advertised insurance companies.

  David Fox
8 months ago
Kim Wilson is a great agent who makes each interaction personal and pleasant. Any questions or concerns have always been handled promptly. I would definitely recommend Perry Cheek and his agents to anyone looking for insurance!

  Ginger Hendrix
8 months ago
Perry Cheek and his phenomenal team have went above and beyond all these years. These people aren t just my insurance company, they are friends! (Good neighbor;) Thank you for excellent services year after year!

  Gabriel Smith
7 months ago
Perry's team has always been good to me. Top rated service in my opinion. Huge shout out to Kim Branham Wilson tho. She has always helped me with anything and everything. The best service anyone could ask for!

  Keith Watson
8 months ago
The service has been exceptional over the years of doing business with Perry Cheek State Farm. They have worked with me extremely well on all matters that I needed help with. And the ladies are a ray of sunshine!

  Richard Adcock
2 months ago
Very good agent awesome staff very reasonable rates would recommend anyone to them

  Sharon Gipson
8 months ago
I ve used Perry Cheek-State Farm for many years and they have always been amazing! Any questions I ve had, they ve always had a solution and answer. Staff has always been incredible!

  Lori Marks
6 months ago
I love Perry Cheek State Farm!!! Everyone there is very knowledgeable and friendly. They are my extended family!

  Cody Knight
8 months ago
Outstanding customer service. Very attentive and helpful to any questions. Have had personal communications with everybody all the way to senior leadership. I have never been let down by this team.

  db
6 months ago
After calling all day long for hours and so stressed out but this company was so professional and so friendly especially Kim thank you so much Kim!

  Cindy Willson
8 months ago
They've always kept my policy and payments updated and current savings that I can get. They work hard for me, and it very appreciated. Thank you, State Farm.

  Jennifer Faye
8 months ago
Great customer service. Every time I m in the office everyone is helpful and professional. We absolutely adore Kim.

  Coty Greer
8 months ago
Perry Cheek and his staff are wonderful to deal with. We ve been with them for over 5 years and never had an issue that isn t resolved promptly.

  Delilah Branham
8 months ago
This office has met all of our needs. Even thru the devastating tornado that took our home 12-10-21 in Bremen, Ky. Feels good to have this security!

  Logan Gulley
8 months ago
Great Customer Service! Perry, Kim, And Kemica Always Make Sure I m Well Taken Care Of!

  Kathy6984
8 months ago
Perry and his staff go above and beyond to help you. Friendly and knowledgeable. And They get you the lowest rates possible.

  Polly Wright
8 months ago
Super helpful & knowledgeable staff & the rates are very competitive & fair !!I ve been very happy - Kim is the best !!

  Hannah Simmons
8 months ago
Anytime I have had a claim they have been very quick to respond and are always very helpful! Especially Kim!

  John Hargrove
8 months ago
Great people. Friendly. They work hard to get good coverage for affordable price

  Kristin Owens
8 months ago
You cannot ask for better people to have your insurance with , very knowledgeable and friendly staff!

  Emily Eaves
8 months ago
Been with this company for over 15 years.Perry and Kim will take care of you !!

  Farrah Cates
8 months ago
Great customer service! I will only use State Farm Insurance and at this location.

  Maria Schick
2 years ago
I had insurance with them for years, I got hit by a deer. Because I didn't have my phone on me and it was 10pm, I didn't make out a police report. I went to ins next day, and was told because I didn't have a report, it wasn't covered!!!! I had collision. I cancelled collision insurance next day. My son had an accident and they cancelled both our insurance coverage!!!!! Find somewhere else to get coverage. They aren't there when you need them!

  Vintage Collector
2 years ago
This place made unauthorized charges to my account, after clearly stating I would make my payment to them within a couple weeks. After expressing my concerns over it, the manager laughed about the charge and was extremely unprofessional.. Stay away from this place! Like a bad neighbor, they're not there.

  LyDon Logan
8 months ago
State Farm has been great, the service is great...top notch.

  Chris Proctor
8 months ago
Professional, courteous staff, excellent claim service, highly recommended!!

  Opening Hours

Monday 9 AM-5 PM
Tuesday 9 AM-5 PM
Wednesday 9 AM-5 PM
Thursday 9 AM-5 PM
Friday 9 AM-5 PM
Saturday Closed
Sunday Closed

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