Center Street Service, Wheel & Tire

4.3 (160)

  751 E Center St, Madisonville, KY 42431
  (270) 825-1635
  centerstreetservice.com
  Claimed

Auto repair shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Corey SMITH
4 days ago
Great prices and great service! The women at the front desk are super courteous and always happy to answer any questions. The mechanics in the shop are also knowledgeable and quick to answer questions. I would recommend them to anyone needing tires, wheels, or services done to their vehicle.

  Josh Ipock
a week ago
Did a great job for me. I'm really satisfied with their service and the overall experience I have had there. I'd definitely recommend!

  Philip Suomu
8 months ago
What a wonderful shop and great people! We were on vacation travelling in Kentucky from Dallas, TX and the TPMS (tire pressure monitoring system) light illuminated indicating a mis-match in tire pressures. We pulled over and checked the tire pressures and the front left tire indicated 3 pounds less pressure than the other three tires. As we didn't think too much of that, we kept going until the next exit where there were three gas stations. At the first two stations, the air pumps did not work. We tried at the third station and it pumped air, but because the fitting was not correct, air came out of the tire instead of going in. At this time, the onboard computer advised us to call for service. However, Google Maps indicated there was a tire shop 9 miles up the road. So we ended up at Center Street Service and they were able to get us in a bay quickly. They removed the tire, tested it for leaks (none), balanced the tire and filled it with the proper air pressure. When I pulled out my debit card to pay and asked how much it would cost, they said, "Nothing. We really didn't do anything." I told them I would provide a five-star review and they were happy about that. If I ever go through the area again, I would definitely get serviced there. If you live in the area, I encourage you to get your vehicle serviced there. You can tell them that Phil sent you! Thanks again for the wonderful service!

  Stacy Scarlett
2 months ago
Great service and turn times! Ordered a set of tires on Thursday and they had them on the next day. This included putting on a new set of wheels that I brought in as well. Stacey and Christina were very helpful and kind in the office. It s refreshing to have such great customer service!!

  Trevin
2 months ago
They make you feel right at home from the moment you walk Stacey was truly a pleasure to work with, she made getting an appointment scheduled and coming in a breeze. Will definitely be back

  Gail Colard
a month ago
Great people was going to have a front end alignment done but they saw some issues that needed attention before hand. Highly recommend, friendly and curtious staff.

  connie skinner
4 months ago
I took a low beam light bulb in for replacement. It took an hour and a half. My son replaced the high beam in 10minutes and he's no mechanic. Of course I got charged for their time. I told them I would not be back.

  Troy Bess
a month ago
This business is my #1 pick for wheels and tires. Excellent service, great price, and quick install. The customer service girls up front are great

  Robin Phelps
a month ago
Seriously 2:30 appointment 4:30 vehicle done 7 mins to change my serpentine belt and get charged for 1/2hr repair. Never again. I can't believe got charged to wait for the belt to arrive.

  Alex Hill
2 months ago
The best service one could have for their 90s jdm car. The staff had me in and out in one hour and completely rattle free. And notified me of my motor mounts being blown

  Edward Rice
6 months ago
Cannot recommend. They may be ok for general maintenance. I would even have to question that as they claim to be specialist in aftermarket wheels and tire fitment and installation and unfortunately they are NOT. They wanted me to accept the stamens and excuses they gave about the fact that they failed to order the correct parts for my wheels, and then they informed me that they could only balance them by using the bead method. This is the absolute least popular, unreliable, and worst practice of wheel balancing available. After several excuses, a total of 2 trips back, 2 days waiting, and roughly 12hrs at their facility, they finally listened to me and managed to get things balanced. The shop manager has more excuses than he does experience and is passing this behavior to his technicians. This is unfortunate as many of these young men are pretty sharp and should probably have his position. As the owner of a crane and heavey equipment company, this is unexceptable. Our industry has enough excuses, and substandard services. The individuals ordering the parts, working with the technician to clearly understand what is needed would also increase your efficiency and thereby decrease your customers frustration. Listening to the receptionist that also orders parts and processes invoices, sit to the right of the desk as you enter the front, the shorter one...badmouthing other customers is not exactly a good professional look either. Best of luck.

  Timothy Wooten
2 weeks ago
Great atmosphere. Professional and great communication. Job well done. Recommend them for sure

  Timothy Davis
3 months ago
I absolutely refuse to take my vehicles anywhere else!!!!! This place is honest and has the most competent workers in the business!!!! If you go elsewhere it will definitely be your loss!!!!

  Sally k Batha
a month ago
Courteous, flexible ans good work.they contact u b4 going ahead and doing a job and charge.

  Kerry jo
4 months ago
stopped here and was greeted like i was only customer they had done work quickly and professionally great deal for anyone

  Jessica Shelton
7 months ago
We have always been treated great here. The front desk staff is kind and helpful. Mike Abell is awesome. We've never had a vehicle issue that he couldn't figure out.

  Dominic Daley
8 months ago
Great shop, excellent service, outstanding people and very honest! I was travelling back from Tennessee to Illinois when my brake caliper bolts backed completely out of my right front caliper resulting in the brake to lock. Center Street Service, Wheel & Tire got me right in, explained what had happened to my brakes and fixed the problem in under an hour. I highly recommend visiting Center Street Service, Wheel & Tire. The people were very friendly and professional and provided exceptional service. Thanks again for your help!Service: Brakes

  Jessica Gunby
8 months ago
I hardly ever post reviews but this one is deserved. My nephew s Xterra was making a terrible squealing noise every time he turned it on. It lasted about 10 seconds and then stopped. We assumed it was the serpentine belt but wasn t sure how to fix it. I made an appointment through Christina who told me the diagnostic would be $90 but if we got it fixed there, the $90 would go towards the fix. I dropped the vehicle off at 3:00 and they had it until about 4:15. When I went back in, she said that the belt was in great shape and that there was no need to replace it. The guys tightened it up and the squealing is was gone. I assumed I was still going to at least pay the $90. They didn t charge a penny and just asked that I keep them in mind in the future. I ve never experienced service like that, especially as a female. I will definitely recommend them to anyone I know in Madisonville!Service: General repairs & maintenance

  Little LA
8 months ago
If I could give this place zero or negative five stars I absolutely would ! This is the most unprofessional and crooked place I have ever dealt with!I took my car to this shop nearly a month ago. I dropped it off letting them know that the state was going to be helping me get the wheels taken care of . There was nothing wrong with the engine in my car at all when I dropped it off. I dropped it because my sway bars, tie rods, and a few other things underneath needed to be repaired. My appointment was supposed to be Friday and I dropped it off on Wednesday . My car was not even looked at until a full week after the appointment date. Next I get an estimate for 5 grand!!!! This is a 09 Ford escape!!! I let them know that this absolutely would not work. So they redo the estimate and hit me with 4 grand next! once again i let them know thisw wouldnt be possible. I told them the entire time that i just wanted the car to be repaired well enough to be safe to drive. So next I get a call that they will no longer be working on it and I needed to come get it This is after they held it for a month. This was also after I let them know a million times that they were misunderstanding the program that was paying for my car. They tried to say my battery was bad and all these other things that were untrue. Tried to charge a bunch of unnecessary stuff because they knew it was going to be paid for with a state program . I may have been more open to letting them do more things had they not waited 3 weeks to even TRY to do anything. The actual repairs that needed to be done was less than 1 thousand so now I am not worth their time. I asked to speak to the owner nearly 2 weeks ago and still havent heard from them. There is a lot more ..but this should be enough of a warning to those seeking help with their vehicle. The 2 girls that work the phone there have been extremely rude, unhelpful, and unprofessional through this whole thing THIS is why mechanics have such a bad reputation. I ended up having to have my car towed out of there and to an actual mechanic today. I am terrified of what they may have done to it while it was there. I do know tried to open my back hatch and it woudnt open. So theres not teling what they have done to my engine or anything else. I WOULD NEVER TAKE MY CAR HERE AGAIN. and unless you are trying to be taken total advantage of you shoudnt either! if you are vulnerable to these kind of predators be mindful. they knew i was a single mom with 2 kids and TRIED it.

  Spencer Steele
a year ago
Had some new parts replaced at home and needed an alignment. They got me in the next day and were super friendly. The ladies at the front desk were very kind and they didn t try to upsell anything. The whole staff was welcoming and nice.I will definitely be going here for new tires and future needs. Excellent experience.Service: Steering & suspension repairService: Steering & suspension repair

  Fred Drake
7 months ago
Had service done but I had a question about anti-freeze and transmission fluid. Things were corrected and things are great... they are the best..I still give them 5 stars

  Megan Posey
a year ago
They seemed okay at the beginning, but ran into a "problem" which wasn't a problem at all. My husband had to call them from work bc they wouldn't take my word. After talking to him, what do you know, they put our wheels on w the lug nuts we had and it's been fine ever since. They gouged our aftermarket wheels while taking them off.I do not recommend them. But, as the saying goes, you get what you pay for.

  Kenzie Taylor
a year ago
Brandon is always helpful and so are the other staff members! He selected the wheels tires for my 4runner and they look great!

  Shelly Clifton
a year ago
I had went there for a diagnostic test on my car. They are very detailed with the results. The issues I have with my car could not be resolved right away because of my funds. I insured them I was coming back to have them fix my car. And they did not charge me as of that day for the diagnostic test that was done on my car, it will be added to my bill when I have them work on my car at a later date. Which was awesome.And everyone there was so nice

  Barbara Barnett
4 years ago
They took great care of me, I was worried being that I drive so much. They did a great job, and I will be letting everyone know how much I love them!

  mike miller
a year ago
Do not use them the staff lie to the customers saying they will have something done but when you return it was never touched. Doesn't stand behind their work at all. Call to discuss the issue they say we didn't do that or we can't do anything about it. This was my experience would not recommend them to anyone. Guarantee not worth it. Take your business to someone else.these guys don't stand behind their work at all and lie to get you out the door so you have to redo somewhere else to get done right and pay more money out of pocket.Service: Engine repair

  Gary Gordon
10 months ago
talked to them about repairing my truck they gave me a price i said ok would have it towed to the shop she said they had time that day or the 26th or 27th was getting it towed and talked to mike he said it would be a while before he got to it i said if its next week iam ok 8 days later still setting in same spot talked to mike said he had been busy he would get to it next day still setting out side so i had it towed to MWB garage had to pay to tow it twice MWB had it fixed the next day 8.5 days it sat their for a 1.5 hr repair owner ryan was no help

  Fishing With The Hillbilly and Rosa Lee
2 years ago
I have used this company for a few alignments and had just kinda window shopped for rims while waiting. I always just assumed their prices would be higher than ordering off line. Well the time comes for me to get rims and while shopping online it became overwhelming so I went in to the showroom to get Lil more help finding the right rim for me. It didn't take but about 3 minutes into my conversation with the lady at the counter to decide even if they were gonna be couple hundred dollars more I was gonna purchase them from Center Street. We found the Rims and to my surprise they were in same price point as online and same delivery time frame. So add that to an amazing crew out in the shop and we won't be going anywhere else for future tire and alignment needs. Thank you guy's and Gal's.

  Steve Nesmith
4 years ago
I was in need of brakes for my vehicle, after checking around i found the price quote that i received here was very good, and more importantly i didn't have to wait for a week to get the job done. When i went to pick up my vehicle the price was actually lower than my estimate. On top of that the people are very friendly.

  Nicole Calder
2 years ago
Great people great service. Won't go anywhere else! They take care of me every time no matter what it is from breaks to oil changes to a whole new set of rims &/or tires or even if I just have something odd going on and I have no idea what it is. They are great!

  Opening Hours

Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-5 PM
Friday 8 AM-5 PM
Saturday 8 AM-12 PM
Sunday Closed

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