O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Shannon O'Neil
2 months ago
Tim was amazing! I stopped by for some blinker fluid ( ). He got a nice little laugh while I tried to keep a straight face. He was super patient as the bulb was not very easy to get to but he managed. No questions asked, I'd go back here before I'd go across the street to AZ

  Alex Caldwell
a year ago
Mediocre customer service, didn't really feel helpful. They answered questions, but wanted to be on their phone.I came in pretty close to close but was out before then. Not very knowledgeable.The person manning the other register was more helpful.Been going to O'Reilly's for a while and they tend to be a bit overpriced compared to other options, but you get a good return policy and sometimes helpful employees. Just depends on what the person behind the counter knows and what's in their systems.

  William Lee
7 months ago
I walk-in for a 3/4 deep socket and founded it right away. The CSR white woman was off to the side talking to another employee. I was standing at the counter for 4 to 5 minutes waiting to be checked out. Then an old white man walked up and the CSR called him to the counter to check him out, like I wasn t standing there. I said so you don t see me, ok. I put the socket back and left. 09/01/23 - 9am

  Jamie Nicole Carney
11 months ago
My husband does a lot of business with the company. But it s getting harder for me to continue putting our money into a company though that has employees that do not represent the company as they should. I wonder if someone in a higher up corporate position would feel knowing one of there store level employees was bad talking a customer (my husband) after she thought we had left the store.As an O Reilly s store employee, and I m sure if you want to keep it that way. It would be smart to realize that this company did not ask for your opinion when implementing there policies and procedures. Just like I m fairly sure you have heard the expression to stay in your lane . This being one of life s biggest lessons we all have to learn.So if it doesn t concern you .mind your business.And remember that god don t like ugly .no matter which god you choose.

  Crstopher Russell
a year ago
Representative was real friendly with helping me get the battery for my Suburban! Thank u Tim!

  Travis & Mikki Colvin
a year ago
Had an awesome experience today my wife bought a battery from them of seven of 21 she forgot to put it underneath my number so I didn't have the receipt either. That guy was so patient and was able to swap out my battery still. Just an awesome place.

  Common Sense
6 months ago
Fast service the people in the front were hospitable, they didn't try to oversell items

  James Craig
a year ago
Very rude and when I asked if I could see the part before I bought it just in case it wasn't the right one like the one I was returning he slams it on the counter with an attitude then they tried everything in their power to not return the part I had just bought maybe 2 hours prior not to mention the kid behind the counter is maybe 15 with no customer service skills at all man they were both really rude

  Kenneth Patton
2 years ago
Very pleasant staff. Young make maybe 25 pr 30 help till a associate came back from his break the associate took care of my other concerns the whole staff was very pleasant and will be back to work with them again thank you

  Bizkit Burton
a year ago
Great service in and out in about 10 minutes the staff were very helpful

  Robert DIY
8 years ago
Nice location near a junk yard... but the staff there was NOT helpful.Stopped in to exchange one of their broken tools that broke the first time I used it. They would not exchange their $6 tool, and the manager told me "as far as I know, the item was stolen". I explained that I Was sure that I had my receipt at home which was 1,600 miles away. They told me to return when I found it. (Details on YouTube).Corporate customer service helped later.

  Jeremiah Holloway
3 years ago
I always go to O'Reilly for my automobile needs first. If I can't find what I need at O'Reilly's then I'll go elsewhere but that's only happened a couple of times in years. If you're a diy selfer I highly recommend O'Reilly's, both locations on Preston I've been too have very helpful staff and clean locations.

  steve haywood
5 years ago
Brook the asst. Manager was very very helpful today. I was chasing parts at another parts house with no luck in getting what I needed. Went to O'Reilly's as a last resort and Brook was marvelous. Thanks Brook

  Ronald Bonczkowski
a month ago
Bunch of good people

  mark kessinger
4 years ago
Not much of a variety of auto air filters to choose from. Not even my make or model of air filter in the couple of brands carried. Store needs to expand selection of all auto merchandise.

  Mikey Burton
a year ago
It s where I do just about all my business and they are great about discounts and they know their auto parts

  Jeremy Titzer
7 years ago
I've gotten parts here several times out of three times twice I had to exchange them for the part that would actually fit on my car. I quit going here and go to the Auto zone that's almost directly across the street.

  Josh
3 years ago
I prefer the guys at o'reilly over auto zone. I started going there after I got sick of poor customer service across the street. Glad I did.

  Q Quu Dub
a year ago
Great customer service. Kind and very knowledgeable.

  Vince D
4 years ago
Great service every time with Good knowledge that's very helpful to getting the job done

  Joey Hauber
2 years ago
Very helpful and knowledgeable guys compared to other stores of the same variety

  Jeff Kulas
4 years ago
Very quick to help you and they helped me replace the battery. The staff was really great!

  Christopher Lewis
5 years ago
Guys and gals are really nice here and helpful,I'm always gteeted with a hello how can i help you......great place 5 stars

  Gerald Harbolt Jr
4 years ago
I asked for help an Jennifer the manager help me an she was a great help. Good store and great staff

  Tiffany Dunn
2 years ago
Better than auto zone, I'll never go there ever again. I love O'Reilly's

  Casey Dover
2 years ago
Good quality parts, reasonable prices, and staff know what they are doing.

  Malynda Mello
6 years ago
Any questions I had Goodwill answered or anything I needed to be done maintenance wise they were welcomed to do it

  Michael McCordy
5 years ago
Will the last few places around town that still turn brake drums and calipers.Decent selection and pricing .

  Larry Mckinley
6 years ago
Typical chain part store..if it don't pop up on the screen in front of the employee...they don't know it. You can get a part but no knowledge there

  Tim Meador
3 years ago
As always. Best place in town for tools. I'd love there if I could.