Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Darren Nance
2 months ago
This shop and especially Joe left a very positive impression upone for being honest and helping me withy cars problemsI would give them a 10 star if it was possible
Matthew DeVore-Sisk
10 months ago
Returned the Uhaul rental under the mileage stated at the beginning and also with a full tank of gas, no damage 9 hours later-still got overcharged 50$-seriously you didn t think I took pictures?? Ha!
Allen Burgin
7 months ago
My first time here. I had a substantial amount of work done and I was pleased with the price, service, and the time it took to get done. Give this place a try.Services: General repairs & maintenance, BrakesServices: General repairs & maintenance, Brakes
R Jr
a year ago
I am very pleased with how my car is now performing �fter taking my car to JM Auto. I highly recommend JM because his Mechanic Staff and him are very professional and knowledgeable.I was greeted by Mr. Joel's Mechanic Staff outside and also greeted by Mr. Joel, himself when I walked inside his Repair Shop. If you are looking for an honest, knowledgeable, caring and reliable Mechanic Please go to JM Auto Repair Shop located at 10305 Dixie Highway.
Trevor Solomon
a year ago
This is the kind of shop your grandfather told you about from the 1950s. Family owned and friendly. They remembered my name and more importantly, my story. Our van, which is the only vehicle my kids all fit in, was quickly repaired by them. Because I don t have a way to be picked up, they recommended a local business I could work from and when I was done I sat in their lobby for a while. The whole time I sat there, I saw numerous folks come, older folks who would be easy to take advantage of but instead they are treated well and respected. If you want a shop run by real people who will know you and remember you, go to JMServices: General repairs & maintenance, Brakes
pdortiz12
2 years ago
We have worked with JM Auto previously and they do good work. It is always completed at time promised and price is reasonable. If you're looking for good people and good mechanics, the workers are helpful, courteous and respectful and I appreciate that. Looking for a good place to park your vehicle when it's in need of attention and you need back as quickly as possible, JM Auto may be a g�od answer for you.
Stacy Allen-Ragsdale
3 years ago
JM Auto is the best! I have had multiple repairs on my 01 Monte Carlo and my husband's 2010 HHR. Reasonable prices. Excellent service. Great repair times. Best customer service. Highly recommend.
Mike Prinz Jr
2 years ago
I am recommending JM Auto to everyone. They did a great job repairing my GMC Terrain. The customer service was friendly and the repair was done the same day. I went to JM Auto after having a terrible experience with a well known competitor.Services: General repairs & maintenance, Auto engine diagnosticServices: General repairs & maintenance, Auto engine diagnostic
Michelle Wade
2 years ago
Was also referred by someone at Valvoline (last year) and yes, they seemed to do a good job and even stayed late to get me in because they were behind. HOWEVER, my catalytic converter was stolen off of it, they told me they aren't responsible-they had it on camera-, and that it would be $500 to fix it! A/c has not worked since last season. Hopefully they will fix it for free as they supposedly offer a 1 year warranty on that repair. We'll see. I hope to be back to increase their rating!!
Patricia Concepcion
5 years ago
There is not a more fairly priced, honest, and accurate business in Jefferson County. JM Auto is a family-owned and operated business that has only exceeded my expectations. I have price-checked many repairs at big name stores and other local shops, but JM remains the best price and the best quality. I have been going here for over a year for all my car needs, and I have only good things to say about the shop. I would recommend this place to anyone needing a mechanic; Joel will become your go-to guy for any automotive issues!
Andrew McDonald
4 years ago
I brought a used car in for an inspection before i bought it. I didn't have to wait long, he was very thorough and explained everything well and took his time. They seem like a great little honest family business.
Zibel Tikum
7 months ago
Best garage ever, customer's satisfaction is their priority. Highly recommended.
Carolyn
5 years ago
I have used JM auto multiple times. I have very happy with the prices and customer service that they provide for me. They have been able to effectively assess the issue with my van and have it fixed in a timely manner. I will not go to anyone else! They are the best!
mike bee
3 years ago
I have had my car serviced here a few times and there was no problems.
Rob Cason
5 years ago
Awesome service and prices, very nice staff, highly recommend. They have worked on mine and my daughters cars, upfront prices, no hidden charges, honest, and very trustworthy. My new mechanic in Valley Station.
Mike Abell
2 years ago
This is the second time the JM Team worked on my Lincoln MKZ. This time required a long search for the right part. And when they found it, it was VERY expensive. Well Joel went to bat for me with the insurance company who covered it! I'm telling all my friends and coworkers to go see JM when they need help with their ride.Service: General repairs & maintenanceService: General repairs & maintenance
JAYLYNN REEVES
4 years ago
Great place to get work done on a car. Joe is honest, knows what he's doing and doesn't charge a fortune. His wife, Michelle, is very nice and polite.
sam Seuss i am
2 years ago
JM Auto has great business sense..He does his work at fair prices and he does it in a timely manner..I recommend their shop 100%..Go see Joe
D D
a year ago
After months of trying to find a good MECHANIC to work on my 77 cutlass, I've found one I can TRUST.... I'LL DEFINITELY BE BACK
Melody Thomas
2 years ago
I was referred by someone at valvoline to get my air conditioner checked out. The service was fast and friendly. They did a great job
Mark Atteberry
7 years ago
As a Realtor, I rented a U-haul trailer here for a home clean-out and the owners were courteous, professional and very helpful. They are my go-to place for U-haul in Louisville.
David Autrey
3 years ago
Quality repairs and a very well trained owner. Great service and timely repairs. They rent u-hauls as well. Customer service top notch.
Brock Moore
2 years ago
JM does a great job! My dad and brother both recommended that I go here and I'm very glad that I did!Services: Brakes, BatteryServices: Brakes, Battery
Boujie Lux
5 years ago
This is a auto repair shop as well as a pick up place for Uhauls. I needed a Uhaul. Moving Truck was clean, staff was friendly. Was able to get majority of my money back with no problems once we was done with the moving truck.
Jackesha Whittle
5 years ago
There were multiple charges to my acct. from Uhual and I don't understand why or how there is!! They definitely overcharge for the Uhaul.
Nick Johnson
3 years ago
Went here for a uhaul rental. The owner is very nice to talk too. Will definitely be back
Shawna Hutcherson
2 years ago
Visited for a Uhaul rental. Service was quick and friendly. Would definitely visit again!
marcus miller
5 years ago
Joe's a great mechanic takes pride in he's workAs a craftsman myself I appreciate the the model He inspires me in my owe craft
jesse huber
4 years ago
Had my truck for over a week still hadn't looked at it after I took it up 4 days before and Joe told me what was wrong with it I wouldn't trust him to work on a skateboard ok so there was no claim started but as their authorized shop you know you start the claim and it starts with a estimate so like before you didn't do your job and you just verified you can't be trusted
Shelby Yates
5 years ago
I stopped here to rent a U-Haul truck and they were extremely nice and cooperative and I would return there any time.