Hall's Collision Center, Inc.

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brandi Miller
2 weeks ago
This was my third experience using Hall s Collision Center to make repairs to my car over a six year period. Each time has been very efficient in regard to creating the quote, scheduling services, and completing them in a timely manner. Two of those times also included communication with my insurance company to help pay for repairs, which was done with ease. Halls Collision Center provides impeccable work when repairing my vehicle. I hope I don t have too, but would easily use their services again.

  Maureen Bearden
2 weeks ago
Halls did a fabulous job repairing my car. It looks like nothing ever happened!The staff is great. Jorge explained everything very clearly. Obviously, the repair crew is excellent!

  Fay Hoffmann
4 months ago
I am so pleased with the excellent repair work Hall's Carstar did on my car. I had a broken headlight and a big dented gash in my front bumper. Now it looks brand new. I don't have any complaints. I would recommend them. Thank you.

  Elizabeth Harmon
a week ago
Hall s Collision Center has been my go-to for all automotive body work or repairs on my vehicles for over 40 years. They always exceed my expectations in the quality of their work, customer care, communication and value. Highly recommend!

  Michelle Schibli
a month ago
Spare yourself the wait and headache. I decided to give CARSTAR a try after my Hyundai was hijacked and I was really disappointed. Their communication skills at the reception suck. From all the people I talked to only a guy and a woman were very polite. The rest younger girls in there have horrible communication skills. Condescending, disrespectful and I know better than you attitude. The person I spoke to regarding my insurance claim and appointment was horrible to work with. No customer service skills and didn t even know how claims work. I had to do her job and call the insurance myself to figure it out for her. The estimate changed but was never communicated until it was time to pay. I was willing to let go of my disappointed when I was called early to pick up my car just to be twice as disappointed seeing that my car repairs were half done. And broken pieces were re-used rather than replaced. It was such a bad experience that I prefer to keep my car as is than even give it back to get those fixes done. I constantly had to call for an update, as weeks passed. They didn t even know what car belong to me, I received automated messages from different car models to my number. Overall, really bad managing, organizational skills and customer service. You are better off going to Calliber Collision Center. This place shows no professionalism whatsoever and horrible handcraft. I was left with broken pieces and a unbalanced unaligned steering wheel.

  Jordyn Martich
2 months ago
Literally the best place! Did a wonderful job on fixing my car doors after being in an accident and were SO fast about it all while sending me updates via text. Highly, HIGHLY recommend! Hopefully I won t get hit ever again but if so, will def be back!

  Rhoda Bruner
2 weeks ago
Thorough communication throughout the whole process of accessing the damage to the car. Received timely updates via text. Representative on site walked us around the car and noted all damage and what to expect next.Highly recommend and definitely would use again in the future if/when need be.

  Arnela Kustric
4 days ago
I had my car fixed here and i am more then happy with work they have done to my car. So greatly appreciated and happy with everything, thank you mr David and crew and customer service!

  Livia Brannock
a month ago
Hall's Collision was amazing to work with! Everyone I talked to were very nice and their communication throughout the entire process was phenomenal. And my car looks flawless!

  Sam Khoury
3 days ago
Personnel were nice and gave me quick estimate. Making appointment was easy and prompt. Work quality is very good.

  Kimberly McWherter
4 months ago
Hall's CarStar was great to work with. They took care of the insurance paperwork for me. They also kept me up to date on the vehicles repair progress. The car was finished 3 days early. The car looks brand new.

  Katie Bilotta
2 months ago
Excellent work and customer service. The team provided quick and clear communication about the progress of my repairs. Results were great!

  Reagan Davidson
a week ago
Pretty good shop! Only had one issue and it was very minor! They helped me immediately with it as well! Would recommend!

  David McMinoway
5 months ago
Halls did a gray job repairing the tailgate of my Toyota Tundra.My handyman had borrowed my truck to pick up materials and while parked at his home had accidentally crashed his truck into the rear end of my truck. It required a new tailgate along with alignment.Halls provided me with a reasonable estimate did a great job on the repair. There was a long waiting time for the parts but that was completely out of their control. I m very happy with their work and would highly recommend them

  Leu Gray
2 weeks ago
The lady that called me today 4/1/24 around 2pm to set up my appointment for my collision claim was very nasty. There is no way I d spend money or let my insurance company give money to such a rude business.

  Ted Toledo
2 months ago
The result of the repair on my car was exceptional, very high quality. I would highly recommend Carstar Hall s Collision Center to family and friends or anyone.

  ROGER MEDLEY
3 months ago
Old school liars and thieves.I got rear ended and took my car there.The insurance company told hall's they would cover $2093 for the damage.When I picked up the car hall's charged me $2768.Said they never received insurance company estimate, until I forced their hand and they said they did receive it, they just "FORGOT".Go anywhere else, you know hall's will screw you.

  M W
4 months ago
I would not recommend. I booked an appointment and man sitting behind counter was rude. He said he didnt have time to walk into parking lot and look at my car. They charge a $50 upfront fee to book Took business elsewhere

  Gary Smith
4 months ago
You couldn't find a better place to get your vehicle repaired. Friendly and helpful with information. Nice body work and they go the extra mile.Thanks.

  Katie Abel
a month ago
Super nice peope definitely recommend them!! They did awesome fixing my car!

  Henrietta Bald
5 months ago
Good customer service. They also repaired my vehicle in a timely manner. They also did a great job.

  Kimberly Goebel
5 months ago
Hall s Collision Center did a great job communicating with me about the progress of fixing my vehicle. They did great work on repairing my vehicle.

  Perry Daniels
4 months ago
The service was top notch. Friendly people, promptly answered questions, kept me updated on the progress of the service. Very satisfied with the finished work.

  Tim Collins
a month ago
Been going to them for 20 plus years. Never disappointed. Always a 5 star performance

  Gary Carter
5 months ago
I had used this business before, an I liked it then and I like it this time. I have made it a point to continue to use it. I have definitely found my auto body shop. Thank you for your servicesService: Body & TrimService: Body & Trim

  Susan Sharp
3 days ago
I am very pleased with your constant updates and the work was excellent.

  Dan Rapp
a month ago
Very professional and straight forward to answer all concerns about vehicle repairs

  Grant Wickham
a year ago
Staff is friendly, professional and quick. They thoroughly explained the process. They handle all correspondence with insurance providers. The finished product is excellent!! Back to original condition! I received appropriate communication throughout the process and I got my car back on the day they said...could have gotten it a day earlier but didn't have transportation. Extremely satisfied!!Services: Painting, Body & Trim

  Albert Gardner
a week ago
Very good I would do business there again,the staff is courteous and helpful

  Dan Thomas
8 months ago
I had my car towed there on a Saturday and on the following Tuesday found they had a one to two month backlog from my insurance adjustor. Hall's receptionist did not mention this backlog when I called them on Monday to ask about my car. Finding about the work backlog on Tuesday I decided to move my car to another shop with a shorter lead time. When I entered the building to get keys to my car the owner was rude and charged me storage and handling for the car being on their lot for a few days since they decided on their own to put my car inside their fence.