Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sarah O
6 months ago
I brought my Camry in because the hood was sitting crooked, as well as some additional damage after someone hit my car and drove off. After fixing my car, my total owed came out less than the amount Don initially quoted - a very welcome surprise! This was my first time taking my car to Don Ott's, but they've earned my trust and future business. Thanks, Don!
Alfred
5 months ago
Don is smart, kind, fair, and will shoot you straight. Highly recommended for all your body shop needs.
Joel W. Price
4 months ago
Too pricey. Need my prices significantly lower.However, fast to get me a quote.This is based on an April 2023 encounter.
K F
a year ago
Don had me in and out quickly for a side mirror repair. The dealership quoted me $600, and he did it for $300 less because he was able to order used parts. Don't bother with the big names, save some money and buy small!
Grace Alpiger
a year ago
While driving on the highway, I could not avoid hitting what appeared to be wooden furniture. The undercarriage, tire, and bumper were damaged, rendering my car undrivable. Don is exceptionally skilled and repaired my car like new. He worked well with the insurance company and even took my rental car back after I came to trade out cars. Thank you, Don.Service: General repairs & maintenance
Kathryn Guggenheim
2 months ago
What a peach of a place! Most highly recommended for quality, honesty, and quickness of service!
MOTO ARIA
a year ago
We had a client in need of a fairing replacement for an early model BMW Motorrad K1200RS with a discontinued factory paint code. We contacted Don, and although he was completely booked, he took our service request. Don went above and beyond our expectations, and as a first-time customer, his shop delivered exceptional quality, excellent customer service, and attention to detail! This is the only body shop we will use for now on!
Kevin Broecker
2 years ago
Don Ott's Auto Body provided a quick and efficient quote for my body repair work. Their quality of work was excellent and they had the vehicle ready when they said it would be ready. I received regular communication along the way to keep me informed. I would recommend this business to anyone needing body repair for their automobile.Services: Painting, Body & TrimServices: Painting, Body & Trim
Juan Thompson
2 years ago
Don Ott did a great job repairing my Kia. He was friendly and professional, his estimate was accepted by the insurance company without issue, there were no surprise charges, and the car was ready when he said it would be. He was responsive to questions through email from both myself and the insurance adjuster. The car looks brand new where it was repaired. It's a small shop and it's busy, so I had to wait a couple of weeks for a slot in his schedule. Will definitely come back here if I need bodywork in the future.
Andrew
3 years ago
This is a great business. I have taken multiple cars over the years and they have always done an exemplary job. The finished product will be like new and function will be perfect. Don is extremely responsive and a great guy to deal with overall. I will only take my cars here, bottom line.
Lecia Nelly
5 years ago
We use this business for all of our auto body needs at work. We run a Transportation company so our Van's have to look nice. Mr. Otts is very sweet, doesn't do any work unless you authorize it and has very reasonable prices. We have recommended him to others due to his positive business practice.
Taylor Hood
4 years ago
I went in after swiping across a post, scraping the paint and badly denting multiple parts of the side. They did an excellent job fixing my car, which has a unique shade of blue not generally produced. They took the time and effort to ensure my car looked like new. Now, you cannot tell there was ever any damage.
rebeka brunner
2 years ago
I have taken multiple cars to this shop over the years! Always done on time with quality work. From body damage to fixing a window that would no longer roll up. They have always been great!Services: Painting, Auto glass repair, General repairs & maintenance, Body & TrimServices: Painting, Auto glass repair, General repairs & maintenance, Body & Trim
Alisa Fink
3 years ago
I had a reassuring experience today, at a time of social and political unrest this was an especially meaningful encounter. It felt like it was a time when people did simple things for one another.I appreciate getting the ding fixed on my car but more importantly I am grateful for the reassurance of community.Service: Body & Trim
Doug Edwards Jr.
2 years ago
Don Ott's does excellent work, great communication and quick turnaround! Both Don and Ryan know their stuff!
Miles Previtire
4 years ago
There is no where better than Don Ott's Auto Body. I've been a customer for years. I wouldn't only trust them with my cars; I'd trust them with my life.
Larry Brunner
4 years ago
I have used Don Ott s for over 30 years and never have had anything but quality (5 star) service. Great people, great work!
Lexy
10 months ago
Don is the best! We will be using him for all of our car needs Service: Auto body & trim repairService: Auto body & trim repair
Mike Park
2 years ago
Excellent work with a ficus on quality. Long time shop in Louisville. Family owned.
M Park
2 years ago
Long-term family business that's not the typical production shop. Quality work with the attitudes to do it correctly
Michael Barsotti
2 years ago
Don otts and his team were helpful in everyway possible. Couldnt be happier with their work. Thank yall
MrCat
3 years ago
A true rarity. Honest, fair, and skilled. It can be hard to find good auto body techs that do the work the right way, these guys nail it.
Jerry L Vowels
2 years ago
Mr Ott and family, simply amazing. Old style service and top notch mechanics
Judi Christopher
10 years ago
Great guys. Great work!! Good prices. Love them..they fixed my Mini!
Teresa Mottola
6 years ago
Great shop, nice people, very reasonable. My car looks great.
Holly Hamilton
6 years ago
Great people. They did a wonderful job on my car.
William Merrill
6 years ago
careful evaluation and reasonable price. family owned business.excellent customer service
Willie Berwick
3 years ago
Great guys and better paint jobs.
Ronald Burruss
4 years ago
Good work. Done in reasonable time.
Bryan Thiersch
4 years ago
Great people excellant work