O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kayla Frey
a year ago
The alternator on our van broke down the day before Christmas Eve. The on-duty manager was amazing. Not only did she help us find the part we needed, but she took time out of her day to give us a ride back to our hotel. We had previously walked 40 minutes one way. I cannot say enough about the service here!

  Melinda Bowling
a week ago
Friendly but didn t have what I needed

  Samuel Miller
11 months ago
I've been to a lot of parts house store an I must say I have Never been to a more helpful place,I would recommend Everyone to stop in,AWSOME serviceCan't say enough good about this storeThanks for your help guys!

  Mark Caldwell
4 months ago
all good Kevin was very helpful...

  Anthoni Reed
4 years ago
I have a 23-year-old jeep I am slowly restoring. I've spent several hundred dollars on parts over the past 2 years. I've been well pleased with the price and quality of everything I've gotten from O'Reilly's. If they don't have something in stock (rare), they've been able to get it by the next day. Just as important, the employees have been knowledgeable, friendly, and very helpful. I will continue to make all of my automotive purchases from them.

  David Turner
a year ago
I had to buy a battery quickly and found that the battery called for in the guides did not fit. I think I may just have an odd duck Nissan Rogue as a little research later shows the same wrong size battery is called for at other stores such as Walmart and Advanced Auto Parts.I was on my way to an event and needed the battery badly. Randy went above and beyond to match up the right size battery and installed it in record time. He was very friendly, got me back on the road and just made my day in general. Thanks Randy!

  Nickilye Johnson
a year ago
Mel was amazing and extremely helpful. Definety deserves a raise and a good high five for outstanding work

  Lonnie Marion
a year ago
They saved my ### . They delivered the part I needed the dealership repairing my vehicle when I could not pick it up myself. A big thank you to Harold Arnett..

  Chris Noe
4 years ago
Install your wiper blades hanging half off and sell you the wrong parts. Will give you a refund but the extra hassle of having to return the item due a mistake which could have been avoided is frustrating. Especially with the extra price you have to pay you would expect quality service.

  Sandra Dean
a year ago
Very detailed and clear spoken, helped carry my parts that were very heavy and put them in papercovers to keep the car clean.On their jobs!

  Amy
3 years ago
My son and I stopped by this location to return some parts and something told me to check my receipt thank God I did it I would have been taken for $150 dollars. I point it out to the associate and they refunded me the correct amount even though the associate was reluctant to make it right, and proceeded to accuse my son of stealing a $3 dollar item that was on the counter with our other items waiting to be checked out. We will not be back at this location, or another O'REILLY's store. #nostarrating #DISRESPECTED

  Kentuckyman2
a year ago
I needed new wiper blades and Randy promptly found the best for my vehicle and installed them for me. Great customer service

  Jordan Donaldson
3 years ago
I came here for specific and specific sized fittings for brake lines and after talking to a cashier I feel as if they gave me what they felt like I needed and not what I asked for. Cashier tried giving me the wrong style fittings, then gave me the wrong size, then when I asked for other fittings they tried telling me "I should already have them"?...luckily I ended up talking to a different cashier that gave me exactly what I asked for, with no questions asked. Can't imagine I will be back unless I necessarily have to, & remember to check your parts before leaving the store.

  willie cougar
a year ago
I called and gave the employee the vehicle spec and was given the wrong part how hard is it to make sure the correct parts are given this is twice I would highly recommend any other place honestly

  Edward Findley
10 months ago
Awesome people who work here. They match prices of other stores.

  Alicia Grubb
9 months ago
I only called about a part and Larry was very rude and treated me as though I didn t know what I was talking about because I was a woman

  Christopher Philpot
4 years ago
Great customer service guy was really helpful was looking for oil cap didn't have any in stock. but had the seal to fix the old one. Offered to pay wouldn't take it.

  Mike Burns
2 years ago
Good prices and friendly service when you finally get someone to check your purchases or speak to. Need to hire some more help!

  El Jefe
9 months ago
Place needs more car people working there. Tall guy is very confused when I'm asking for a particular part.

  Tina Browning
2 years ago
Always fast and friendly. Never had a bad experience here. Always find what I'm looking for and help is close by if you need it. Thanks O'Reilly's

  Marie McKee
2 years ago
Didn't want to charge/check my battery when I mentioned the price was high and I could get it less expensive at Walmart. But, they were very nice about it.

  Patricia Gibson
a year ago
Amazing people. Mel the manger helped me with so much. I now have. Running car to her thanks.

  Sheila Hopkins Witt
5 years ago
between all the parts store's we have in London & there's a plenty O'Reilly is usually the cheapest & it's not because of cheap parts that break on the ride home, call & compare prices you'll find the same brand that other's have cost more & the staff will help you with your car if it's something small, what am I talking about them guy's may change a transmission for ya, lol

  Jeff Robinson
5 years ago
A few minutes after I walked through the door I was asked if I needed help and then the gentleman that helped me actually gave me a little more of a discount since I purchased 2 of the items that I bought. Thank you so much I appreciate it to that gentleman.

  K Tackett
6 years ago
I once knew the whole crew from the manager to the low Man.. now I don't know anyone . But the experience I had today with my windshield wipers and the young man that helped I was happy with the results ........

  wilsondbwriter
5 years ago
Good selection of tools. I've been doing business with Advance for years now but this place has a better selection of tools. Understaffed today so minus 1 star for that.

  Priscilla Eversole
2 years ago
Like this auto parts store only problem I've had with this place is when my husband called about a part and they didn't have it but said they could order it. Ok.. So my son was getting of work and stopped by to get the part they ordered well they apparently didn't finish their ordering process because they didn't have the part because it wasn't ordered. Wow!

  Daniel Wolff
2 years ago
The counter guys have been great at helping get the parts we need they don't have them they get them pronto

  Danielle Kilgore
3 years ago
My husband goes quit frequently and he gets good service as long as he is able to deal with one certain individual.

  Dwanna Thornsbury
11 months ago
Awesome job yall. Keep up the great work..