Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  james barnes
9 months ago
Can t listen sold me front brakes when I said rear so hear I am after working 10 hours trying to put front pads on the rear of my car having to head to Ohio at 7am but can t leave now til way later bc they can t listen well enough to provide the correct part

  Charles Cawood
a month ago
Always really friendly people and not afraid to actually take a look at your issue if you need a hand.

  Lee Creech
7 months ago
They were really friendly & had everything I needed at a reasonable price.not only good prices it was really easy to locate . Wasn't busy so they had me In-N-Out in just a matter of minutes.So if you're looking for a Good place to get your automotive parts I highly recommend .~{ ADVANCE AUTO PARTS }~Drive Safe Everyone.

  Kentucky Wide
3 months ago
This place almost always has what I need to get going again! Very friendly and informative!

  Jack Rogers
4 months ago
Poor customer service. Was not friendly and would not help me find what I needed. Stayed behind the counter looking at his cell phone. Worst customer service I've seen in a while.

  Dennis Bennett
5 months ago
Usually really good service willing to help you with what you need

  Bobby Smith
a year ago
Called asking for a part price, guy put me on hold for about 10-15 mins I was in the area so I stopped by was gonna ask in person, phone was ringing big guy named Darrel or Darnell was just loafing around the store which was the one who put me on hold by the voice. He was a smart elec and didn t bother to take his time when coming to the register either.

  Maclalena Asher
9 months ago
Greeted when I walked in ready to help me find the right part for my car and I greatly appreciate their service.

  Keith Thompson
4 months ago
It always has all the car parts I ever need

  Ula Barrett
2 years ago
Excellent customer service. One of the associates volunteered to come out and test a couple of items on my car to diagnose the issue I was having! The associate properly diagnosed the issue and changed out the part for me! I was grateful for the assistance!

  Scott Kelley-Byrd
9 months ago
The staff was very helpful. They had exactly what I needed.

  Jason Hoskins
5 years ago
Poor customer service! Had brand new parts (never opened), with a receipt and tried to return. Supervisor stated store policy states that no refund can be give either in cash or returned back to Credit Card b/c it is past 45 days. Only a store credit. Amount was around $120. Not only was this against store policy but he did not even attempt to call corporate or anyone else to see what he could do. This was not the first instance of poor customer service. Some (not all) appear to mumble when they talk and act like they care a less you in there. I plan to take all future business across town. I would not recommend this store to anyone!

  Joyce Liford
3 years ago
Im so thankful for Roman there.. He found me broke down after he got off work last friday & stopped & helped me.. He took the part off i had to replace & left me the tools to put it back on... I got my part 5 days later put it on & hand delivered his tools back to him in person & thanked him again.. Theres not many ppl that will loan there tools out to a stranger!!!!

  Billy Swafford
a year ago
It allfull the works ack as so they don t know where they are at let along as to help you it take 2 hours to get anything I will no shop there anymore

  Christy Thompson
a year ago
some of the male workers tend to act like because I'm a woman I don't know what I'm talking about and wanna know what the problem is.

  Debbie E
5 years ago
I give this location a 1 star because you can't give them zero stars and do a review I have been to this store muipli times since it's the one closest to my house and Everytime they make it seem like they can't do their job or having me stand around for what seems like forever to just have a battery tested so know I drive the extra few miles to go to the other side of town advance because aleast they try and do their job to the fullest and will go above and beyond for the customers and the biggest thing that really t's me off is the fact that their lazy and nothing is ever being done about it well I have bit my tounge long enough

  Justin Foust
4 years ago
Went in due to an engine light being on. Store refused to check codes. Went to a competitor who gladly put code reader on car. Ended up being low voltage code. Competitor tested the battery and it ended up being bad. Purchased replacement battery from competitor and code cleared on its own. Won t shop here in the future since advance doesn t support the DIY guy.

  Chris Hampton
5 years ago
Naught a belt and put it on and it was a hair to long so I went right back to get a smaller size and the same young boy that sold the first belt accused me of lying and buying a belt somewhere else and wouldn't exchange it for the smaller size because I didn't bring the sleeve and receipt back with me. Like I would lie over a 15$ belt. Lost a whole family of business and every other friend and person I can find.

  Karen Neeley
6 years ago
I went and got a coil for a 92 mustang and come to find out it was my distributor never installed the coil found this out went to take it back and they would not let me said it was elictral and never took it out of box so they are on their way out I have talked to other people an they say Sam thing then I checked on a 2 dollar o ring and said they had to have money for it before they ordered it so if anyone trades thier I would go to Napa an see my old buddie Josh they will help u

  mike liberman
3 years ago
They were able to order my part and get it in the afternoon and we're very accommodating.They had friendly staff and we're very helpful, definitely go here for parts.

  Rebecca Bargo
5 years ago
If I had the choice I would give no stars. No one help and finally when they did was told they didn't feel like changing my battery maybe someone else would but the employee had time to be on his phone.

  Lady J
a year ago
Based on this experience the visit was great. Store had what I was needing.

  larry dean
6 years ago
Slowest and most dishonest place I have done business with and are also way over priced there parts are junk I bought a blower motor from there December 16 2016 and it went out on November 20 2017 less than one year it had a lifetime warranty on it but they tried deny the warranty after I finaly proved it was under warranty they did replace it but said I only get 45 days on the new AVOID THIS PLACE AT ALL COSTS

  charles johnson
5 years ago
Awesome folks went and found the piece i needed even though the system showed none on hand. Decent prices and good place for some hard to find parts

  Bri Star
2 years ago
Was very unhelpful did not want to acknowledge the problem or be of help so why even hire employees at a Auto store about cars and vehicles if they don't even know nothing about it not how to work on them or anything them being grown "men" with no knowledge

  larry gregory
7 years ago
Not a professional environment, employees spit dip in trashcan next to you while you're trying to look up parts. Would avoid this place. More friendly parts stores close by!

  Dallas Baker
a year ago
Very neat, well stocked, knowledgeable and helpful employees.

  Pamela Chaney
6 years ago
I ordered a part and was told the part would be there in the morning it arrived on time. (Part was paid for) i picked my part up to discover that it was not in the box! The manger was very friendly and he refunded my money. The issue was not with the store it's self but with the shipping from store to store.

  Veronica Vaughn
a year ago
They got all you need for your vehicle. Very helpful.

  Donald Schmidt
4 years ago
Advance Auto is the other place they can order and get your part within the next day and at and their prices aren't bad either