Paul Miller Ford Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  david badtke
a year ago
Friendly service. It took way too long for a routine oil change, (1&1/2 hours). 1st appointment of the day so there shouldn't have been a reason for the delay! Bathroom appeared to have been clean but neglected! Just old looking and not cared for like they should have been. Toilet seats old and cut up, walls looked like they took sandpaper to them but never finished.

  Tyler Martin
7 months ago
Everything went smoothly until I got into the finance office. They were overly aggressive and bumped my interest rate almost 2% from my initial approval.

  Alice Waelckir
2 years ago
Came early and was redirected to another CS rep... she was rude and had a slight attitude. I informed them something came up we need the car sooner and she was getting an attitude with me . When I left is when she tried to be nice but bad experience cost 57 for an oil change. Not too bad.

  Daniel Neal
6 months ago
Messed my Ford Edge up. Took it for a brake booster then took it back because a light was on, then tried leaving and it was all messed upService: BrakesService: Brakes

  Paula Wilcox
a year ago
I want to give a huge shout out to Paul Miller Ford Service Center. My brakes went out in my 2016 Ford Fusion, I had an appointment at another auto repair shop closer to home as I was driving in the rain without brakes. The other place where I was told to bring it in today turned me away without brakes in the rain. I drove to Paul Miller and even though they were backed up and I did not have an appointment, they took my car in and got me a ride home safely. Thank you so much Paul Miller Ford Service Center!!!!!!Services: Vehicle Inspection, Auto maintenance, Auto brake replacement, Battery

  Alan L. Crabtree
2 years ago
Our car went out, and most people thought it was the transmission. We were looking at a $4000-$5000 repair bill. They kept our car for two weeks, and finally found out it was in the turbo. After checking our warranty, they replaced the turbo, all 4 brakes, changed the oil, and the spark plugs, and it still came to just $1600. Rebecca in the service dept. was very helpful through all of it.

  jeff D
2 years ago
Couldn't use your service the wait time was a week out and I needed service within 2 days, your losing a ton of sales due to this wait time appointment only, i guess the others are like that idk but maybe next time

  Tony Cook
2 years ago
Drop the car off at 7:30 pick it up at 4:30 everything went smooth as glass they took care of me

  Josh Brown
2 years ago
Great experience with them. They were so helpful. I will definitely be coming back.

  Elizabeth Secchi
3 years ago
Was told when I made the appointment that it would only take 30 minutes to update the computer have been sitting here for over 2 hours

  Bill
8 months ago
Folks there are awesome!

  Todd Florence
2 years ago
Customer service is always fantastic here.

  Kitty Newberry
2 years ago
Great and fast service.