Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Mike & Pat Roeder
5 months ago
We had a screw puncture our tire and we found Big O Tire online. They repaired our tire promptly. We are very appreciative of the employees that helped us.
Kelly Smith
7 months ago
My boyfriend took his truck to get a set of tires that he purchased online put on his truck last Saturday while visiting Lebanon. When he dropped the truck off, they told him that they would, "Get to it by noon." No closing hours were listed on the door and the website lists their business hours as 8 AM -2 AM on Saturdays. Not having heard anything by 3:30, he got a ride to the store and found it locked up tight. No calls or voicemails to say it was ready. I drove 1.5 hrs to pick him up. Thankfully, he had access to another vehicle to go to work on Monday, since the store was closed Sunday. On Monday, he had to take off work early to drive an hour and thirty-five minutes out of his way to go get his truck. When he arrived, at the store he found his truck in the parking lot, with the windows down, and the key still in it. He expressed dissatisfaction with the service and lack of communication with the employee he spoke with (I assume he was the manager) and was told, "If I was you, I would have figured out when the store closed before I even left." There was no discount applied to the service or even an attempt at an apology.
Dennis Lee
9 months ago
Owner rude. Spent almost $800. Car still has front problems. Thursday mechanic said caliper pins sticking. Friday different mechanic replaced outer tie rod. He test drove twice. Also put new tires and alignment. The whole way home the front shook. Still does. Will take somewhere else to get fixed. The owner needs to be retrained by the young lady that was there on Thursday. Very polite. Professional. I had to sort my paperwork out on the desk. Owner just walked off. Loyal since 1988. Never again. 3 hours I listened to Bill the owner being a jerk. Never again
Roy Hardin
2 weeks ago
Quick and affordable service will return.
Michael
7 months ago
Very friendly and good people.. very detailed about the process of the job preformed on my vehicle.. would highly recommend this big o location in Lebanon ky..
Charlie Harvey
6 months ago
I ve been going to big o since 1992 always a pleasure to work with.. I highly recommend them
Andrew Broyles
a month ago
Don't go here for steering linkage work, you will absolutely regret it.
Ryan Knight
a year ago
Very genuine, professional and educated workers. Really enjoy working with them! I bring in 3 different vehicles routinely and will never go anywhere else!
John Coulter
9 months ago
Fast, friendly, great service!!!!Got new tires in less than 30 mins highly recommend them over any other tire store
Deezy Baby
3 months ago
Great care towards my vehicle
Hunter Claunch
a year ago
They put the wrong oil filter on my car all the oil leaked out long before I made it home they sent someone to my house put the right one on it and then told me good to go with the motor knocking the lady behind the desk told me to come in on a Friday the owner will be there I ve been for months now and never met the owner my motor is shot and now I m out thousands because I came to big o s to get my oil changed when I tell people what happened I always get the same response everyone knows not to go to big o s
Jennifer Persinger
a month ago
Gr8 people and gr8 service
Jacqueline Jewell
2 years ago
Very friendly staff. Always willing to help. Great place to take your car not just for tires.
J Chenoweth
2 years ago
Great and fast and above all honest service. Fair price i would recommend to anyone.
Ashley Benham
4 years ago
Great people and great service just a little high on the price but I have yo say you get what you pay for..
Matt Littrell
2 years ago
Helped us with getting the best deal on Goodyear tires labour didn't cost very much either.
Rhonda Geering
2 years ago
Awesome place!! Very quick and efficient service!! I highly recommend them!!
Gwen Lynn
2 months ago
They are very friendly and very helpful. I will recommend them to anyone. It's a great place.
ashley davis
3 years ago
Very unprofessional. 2 1/2 hour wait. Staff denied being at fault. Definitely recommend going some where else!
Patsy Mcelroy
3 years ago
Did a good job, they treat you good and the done without waiting very long
Rebecca Foust
5 years ago
This my favorite Big O. I'm always treated very well and never a problem when getting tires on road warranty!
Luke Lanier
2 years ago
Such a great place to do business. Thanks for your kindness
Brookie Hood
a year ago
Long wait periods for small jobs. Owner super rude.
Sean Walker
4 years ago
Nice clean and reasonable prices xx and the crew that works there very nice, professional
mary wheeler
5 years ago
Bj is awesome aswell as the rest of the staff fast and friendly service.
Tim Maggert
4 years ago
Quick service getting my truck aligned after I had replaced all the steering linkage myself.
Daniel Hardin
2 years ago
Excellent service in a very timely manner. Thanks Billy!!
Billy Corbin
5 years ago
Fast. Friendly and helpful to know what you need. Used tires always great buy
Chris Ballard
6 years ago
Good prices, great staff but a little dirty even for a tire store.
Michelle Corbett
5 years ago
Very nice and friendly!!!! Got me in to fix a screw in my tire and out in a jiffy!!!!