AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  N D
3 months ago
Have been to this store twice and both times negative experiences. The first time, I walked up to the woman working the desk to ask her a question about a truck seat cover I wanted to purchase and before I formed a complete sentence she interrupted and said I ain t going to know nothin about it, just ask him (the other person on shift). Like she was getting paid to be a breathing body in the store. I ended up leaving and purchasing it elsewhere.The second time, I went to buy a simple cabin air filter for my other vehicle and an old man was working there. He seemed helpful at first, pulled up the filter I would need, and even walked back with us to get it. The problem was, he remembered the wrong number and was trying to sell me the wrong filter. I mentioned the ones they had in stock weren't the nice HEPA pureflow ones I ordered for $10 cheaper on Amazon and he said something like you just can t trust the garbage on the internet and it s cheaper but not as good despite my assurances that you can buy from a trusted seller and brand and it is indeed as good as (or in this case better and less expensive). I did buy this filter as well because I didn t want to wait on shipping.This autozone however, is full of unhelpful people who have little to no knowledge about anything, so if they actually bother to try to help they will probably do it wrong and cost you more. If you need to buy anything, consider ordering it online or going elsewhere.

  Bobby Wallace
4 months ago
The employees were acting like children. Throwing things at each other. The male put a basket over his head to play with the 2 female kids. The filter and oil I usually get was out of stock. He couldn't explain why. I'll never come here again.

  Alexis Wheeler
6 months ago
This is by far the friendliest AutoZone I have been to. I was welcomed as soon as I walked in the door by the store manager Jordan, and got the parts I needed. She replaced my battery in a timely manner and took care of my needs. I highly recommend this AutoZone location!

  Charles Upton
3 weeks ago
The people who work there are very friendly and smart in what they are doing. Thanks

  Zack Edmonson
3 months ago
Jay was extremely nice and helpful. Best service I've had at an AutoZone

  Nathan Welch
8 months ago
Oh man Dan hooked me up I was in such a mess and I couldn't thank him more for anything. I was an hour away from home with a car I just bought and got a tire blow out with no tools and he helped me out with everything. It seemed like all the pieces to the puzzle just came together when he showed up. If you go here make sure to ask for Dan the Man. Thanks again for everything.

  Hunter Cooper
8 months ago
Jordan beavers went above and beyond we had our check engine light come on from the middle of our trip from Tennessee to Ohio it turn out to be a sensor she went above and beyond to help us find the part and get it installed extremely thankful. 5 stars

  Thomas Hiday
3 months ago
Convenient auto parts store in Hodgenville,KY. Excellent prices.

  Thomas Weaver
6 months ago
Worst customer service ever... do not let the lady manager touch your car, she has no clue how to work on cars

  Candi Redmond
8 months ago
Female mgr is a awesome sweet person very polite and helpful. She deserves a good raise...

  cjarv44
a year ago
A nice new store will stocked and the employees were friendly and very helpful. I got in found what I needed and got out in record time! I was pleased and would recommend this location.

  Jay Renville
6 months ago
Recycle oil, great bundles of products and brake pad and rotor deals!

  Chris Stephens
a year ago
Employees are always nice and accommodating! May be asked several times if they can help ya find something but, obviously that's a good thing!

  Steve Johnson
8 months ago
Great service and made sure I got the right item

  Don Barbour
8 months ago
Helpful and knowledgeable. I like Autozone in Hodgenville but, all the locations seem to be great

  Andrew Porter
8 months ago
Great service they go above and beyond to help the customer

  lisa saettel
10 months ago
Very helpfulfor a unknowlagable woman working in her own stuff.. thank you. Lisa

  Phil McHargue
a year ago
A huge thank you to Manager Courtney for helping me tonight. Great customer service!

  Sue Sageser
a year ago
Friendly staff, very helpful and prompt. Will shop there again.

  Captain Moore
7 months ago
Friendly and knowledgeable staff. If you drive cars like mine you'll be in here alot!

  Josh Mckinley
5 months ago
Staff are friendly and helpful

  Aaron LeComte
a year ago
Usually always has what's needed. If not, than most likely can get it.

  Jake Greenberg
a year ago
Exceptional service. 5 stars all day.

  Jessica Lynn
7 months ago
Great service

  Scott Taylor
a year ago
Great storeGreat employees