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Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Adam Conner
2 weeks ago
Great customer service from a company that deals with honesty and integrity. Highly recommended for all of your heavy machinery needs!
Conrad Gholson
4 months ago
High quality equipment and parts. Staff has abundance of knowledge and can speak multiple languages. Ships internationally. Highly recommend!
Curtis Brewer
2 weeks ago
I enjoy working with IHM. They are honest and dependable.
toni chaney
3 years ago
got a part from them and was the wrong part and they didn't want to make it up they try to say that didn't tell them the right part i ask them was it the part that my air ratio bolts to and they said yes i got there part and it was the wrong one and call them and they wanted me to pay for the other one plus shipping so if anyone gets anything from this company i feel sorry for you
Leslie Arnett
a year ago
IHM saves tons of money and time when you need used parts. Chris is very helpful and his knowledge of the industry is incredible.
David Dean
a year ago
I have had a great business relationship with Chris Hill and IHM for several years and they are consummate professionals. I highly recommend them!
Jackie McLellan
2 years ago
First time dealing with this company. Great communication, very quick response via email and we received the part in Australia within a week. Very professional, efficient and pleasant to deal with. Would highly recommend this company.
Curt VonFange
10 years ago
I located the parts I needed on Chris' website, emailed him with a list of what I needed. He emailed me back with a price, but there was some discrepancy as to whether his part included other parts that were attached as requested in the quote. I requested some photos be taken and sent to me so I could verify along with a listing of the actually parts included for his quote. After three weeks,numerous phone messages and multiple emails later I finally got hold of Chris on his phone. He declared that his quote was for one item and not the items I had initially requested. His price subsequently changed for the additional parts I had originally requested. When I requested verification of what he was actually going to sell me he decided to take the parts off the market and refused to sell me anything. My experience with Chris, the owner of IHM, was polite but frustrating, unfruitful and time waster. It put me in a difficult position with my equipment because of almost a months delay. I wish Chris would have researched his product more professionally and responded in a timely manner with the necessary photos. It was unfortunate that he did not adequately read the quote request, gave me a partial bid, and was unwilling to go the extra mile in simply providing photos in order to verify a product that he had and I needed and was willing to purchase. I'm saddened we couldn't communicate and reach an amiable conclusion. Therefore I have to give Chris and his operation a zero for customer service and willingness to work with a customer.
Monroe County Highway Dept
3 years ago
IHM is trustworthy and is a pleasure to do business with. IHM brokered the purchase of an expensive used part that arrived with internal damage. Sent photos of damage and IHM refunded all purchase and shipping costs - NO PROBLEM! Will be repeat used parts customer.
Lauren Lockhart
a year ago
I've been with for IHM for 2 years now and it's by far one of the best places I've ever worked!
Cory Warner
2 years ago
I bought a new aftermarket swing motor. It lasted 18 months and they only do 12 month warranty. They bring in junk and cross their finger that the product will be good. DO NOT PURCHASE FROM IHM
Jim Wagg II
10 years ago
We ordered parts from Chris they were everything he said they would be. We had a really good experience using IHM and one of the best things I found is that a real person always answered the phone and I always got the answers that I needed. Chris Hill was great to deal with!!!!!!!!!!!!!!!!1JimLPW
Sarah Preston
a year ago
IHM is a great company that you can count on their honesty and integrity.
Jen Nelson
6 years ago
I have been dealing with this company for years. They have great customer service and always try to get the part you are looking for. Chris is a wonderful person to deal with.
Jacob Puckett
a year ago
Great products and service with fast shipping. I highly recommend them for anyone needing heavy equipment parts.
Christy Reynolds
a year ago
Chris will take great care in finding you the part you need for heavy equipment! Great folks to work with!
Jess Tillson
a year ago
Great company to do business with and they have a GIANT variety! You'll be able to find whatever you're looking for.
Mike Harlan
a year ago
If you are looking for a good used part for heavy equipment, this is the place. They will go the extra mile to get you what you need.
Caleigh Evitts
a year ago
Why would you pay higher prices with the other guys? IHM probably has what you need for much less. Thanks Chris!
Robert Wade
a year ago
Great people. Can't go wrong with them!
Kristin Kimmel
a year ago
No one knows parts like Chris Hill and IHM!
Joe Kimmel
a year ago
Chris Hill knows parts!
JPaul Nunya
a year ago
Good people to work with
Phillip Pace
a year ago
Great place for parts
Joel Lamb
7 years ago
Chris is a genius!!!