Rideouts Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Ashley Briscoe
5 months ago
$135 flat rate to town my truck from Henderson to Evansville far west. They were fast. Sweet and amazing.

  Edward Schultheis
a month ago
These guys saved me when I had flat tire early morning when storming . The dispatcher was on the spot sending tow truck ASAP tow truck operator was outstanding professional .and showed compassion. Gave peace of Mind in a stressful circumstance.

  William West
2 months ago
called them and they were there in no time the tow truck driver was great to deal with and knew what he was doing all around great service and took care of my truck thank you guys

  Stephen Bell
5 months ago
Worked here for ten years moved to other companies but still send my business to them good people good prices and fast professional response times plus continuous training in towing and cross training with first responders class act company

  James McWhorter
3 years ago
Slid off the road today and could not get out. Gave these guys a call and they showed up quickly and got me unstuck and on my way back home. Great service. Very helpful and I thought the price was very reasonable.

  Debbie Douglas
9 months ago
Steve towed my truck 2x and I was very pleased. 1st time car broke down on overpass and he arrived in 10 min. I had 2 teenagers and 2 premature twins... It was a crisis! YAY Steve. Yesterday I needed it towed to my home and it took a couple of hours... Should have had them call when they were on their way. My bad. Like Steve's accent!

  Will Wilke
4 months ago
Brought some tires in to be mounted and balanced, and the job was done quickly. Good guys there!

  Mark Nielsen
a year ago
We were traveling through Kentucky, pulling a car hauler trailer with a 3/4 ton Suburban, and had a rear tire steel belt tread peel off and literally destroy the wheel well and fender. One of the tire services in Henderson, KY suggested I contact this towing business as they didn t provide towing service themselves. We were located 15 miles from their service center. Rideout sent a tow truck promptly, loaded the Suburban up on the truck, and pulled the car hauler trailer behind to their service center. The tow truck driver was Jackie (spelling may be wrong) and he was a great guy friendly and efficient. At the service center, they pulled the wheel and placed a decent used tire. The spare was literally rusted in up under the Suburban very hard to get it down. The spare was flat and needed a valve stem. They also worked to secure the mangled wheel well including the electrical unit supplying electricity to the rear heater/AC as this had been tore loose. Appreciated all that Lance and the others did to get us back on the road. They did quality work for about 1 1/2 hours. Everyone working there was friendly and truly cared that things were safe for further travel can t say enough about how nice they all were. And if that wasn t enough, the charge for the towing, tire repair, damage cleanup, etc. was extremely reasonable. I expected to pay 4 times what they charged.I highly recommend Rideout Service Center for any towing you may need. Will never forget how they came to the rescue in our time of need!Services: Special vehicle towing, Car towing, Tire change

  lashawn ruby
a year ago
The staff are always friendly and nice when i go. My uncle only took his car there so when he gave me the car I continued to do the same. Great place!!

  Steve Kough
3 years ago
My vehicle took a dump about 4 miles from the 69 north turn off to Henderson and had to be towed to Evansville on a Sunday afternoon.Rideouts Service Center was the only tow operator actually answering phones and they had a truck out to me about thirty minutes later and got the broken vehicle and me to my destination about 30 minutes after that.The truck operator, Craig, was very professional and very knowledgeable. And when we reached the destination I was very pleasantly surprised with the bill. My cost was less than half of what the other tow companies wanted to charge that day when they finally listened to their messages and got back in touchNext time I need a vehicle towed they're definitely going to be the company I call. I was very satisfied with everything about Rideouts Service Center

  Georgana Smith
4 months ago
Very helpful and reasonable prices!

  Keili C
3 years ago
Gary the owner came to tow our RV we bought and and I couldn t be happier . He was very knowledgeable and made sure the RV got home safely , he took his time to walk around and check all door handles to make sure it was secure on the road. Afterwards he helped me pull my steps out and gave me some advice about traveling with our new RV since it s our first one .He was very kind. Thanks !

  bwongngamnit
3 years ago
Chris was AMAZING. I have never had to get a car towed and was stranded outside Henderson. I called Rideout's and they instantly sent a person out. They arrived quickly and drove me to the east side of Evansville. Alot of the negative reviews were talking about bad customer service and their service being expensive, but I had a great experience and the towing was MUCH cheaper than what I was quoted from other local towing services. Highly recommend!Service: Car towing

  P Carlisle
4 years ago
Was quick and price was fair. Driver was safe friendly and very efficient. He didn't waste a second and he hit the ground running. Took my pos back to get another new engine and dropped me off at house. Call these guys if in evansville tristate area for sure.

  Lisa Lester
4 years ago
These guys have been around long time. Very professional! They came picked up vehicle, took it where we needed it to go and even gave us a ride! Great Business! Appreciate it.

  Cabrina Hughes
a year ago
Friendly employees! They will check your tire pressure for free!! They will plug your tires if you have a hole in it for $10If they tow your car please be aware that they charged every day for your car sitting on their lot. $$$

  Tracey Fellows
5 years ago
I'm from Evansville and was broke down in Henderson, Kentucky with a bad alternator. Brian came to assist me and was kind and polite. He was very knowledgeable on car maintenance and did a great job on helping me get my car to a repair shop.

  Christopher Stephens
11 months ago
Fantastic experience. Extremely knowledgeable operators. Best in the business.

  Brooke Adams
8 years ago
The guy who towed my car was VERY nice. That is the ONLY good thing I have to say about them. They completely screwed up my car. I took it to them to fix it, paid $500 and then a week later it broke down (with a problem that WASN'T happening before). I took it back to them to fix their mistake and they told me to junk my car that it wasn't worth it. I then took it somewhere else (a GREAT place to go is Dartt's Automotive in case you were wondering) and they told me my car could easily be fixed. Rideout's apparently bent a tooth on my crank shaft position sensor when "fixing" it which caused my car to break down (along with many other things they SAID they fixed but didn't). Dartt's had to clean up Rideout's mess because they obviously have no idea what they are doing. Not to mention they way over charged for what they SHOULD have done....I will NEVER return here.

  J R
4 years ago
Fast and professional 10 minutes after I got off the phone with them they were here and unlocked my car. They also take debit cards. Alot of people around town only take cash.

  Lucian Townsell
11 months ago
They were fast and very accommodating with our needs.

  Destiny Neace
2 years ago
Terrible attitude and if you say anything he will threaten to keep your vehicle saying he dont care what the police say that it's his shop and they dont run it. All around terrible people with terrible attitudesService: Car towingService: Car towing

  Trigga J
a year ago
Rude owner and they don't do anything, but tows anymore. Open hrs also suck for a towing service. Save some $ and call Hazelwoods who are open 24/7!

  Corey Lahey
a year ago
They are not open 24 HoursMonday - Friday 5am-8pmSaturday-Sunday Closed.

  Margie L. Garrett, DVM
10 years ago
Any small business can have a bad situation. Usually, if you talk to them and find out the specifics, or if you have another company validate the mistake, you can take them to small claims court. But, anonymous posting is rude and baseless and for Google to have it pop up every time that one looks the company information up, is just wrong.

  Brent O'Daniel
a month ago
Helped by troubleshooting the problem.

  Jerry Williams
a year ago
Excellent customer service as always. Rideout s is the best in the towing business.

  Michael Jones
a year ago
I used the dog wash at the car wash and it s got very good chemicals

  Glen Fisher
3 years ago
Outstanding service. Have used many times over the years. Always fast and fabulous!

  john doe
11 years ago
DO NOT TAKE YOUR CAR HERE IF THEY MESS SOMETHING UP THEY WILL NOT FIX IT! KEEP PUTTING OFF FIXING WORK EVERY TIME I TRY TO HAVE THEM CHECK THE SMALLEST THING, IT IS GOING TO LEAD TO BIGGER PROBLEMS. TAKE YOUR CAR SOMEWHERE ELSE AND HAVE A REAL CERTIFIED MECHANIC WORK ON IT!!!!!!!!