Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Katelyn Roach-Fisher
2 days ago
Nice as can be, covered a tow bill of 75 dollars, evaluated my vehicle on Friday had it fixed Monday afternoon..problem was the thermostat housing had busted...655 dollars later (parts didn't cost 150)..I got car back, went to advance for a computer check..same coolant codes. Which i specifically asked to be reset for obvious reasons, Came back in Wed morning waited 2 hours for evaluation only charged for an hour of labor. 75 dollars. I don't understand business n I don't care to, they were very polite but pricing is unbelievable.
TONYA BAILEY
4 weeks ago
Do Not recommend , my daughter had a oil change and they left boots out of fender, tried to tell her she ran over something, happened after they took the piece off to do the oil change , would not admit they did it . Now she has to pay out of their own pocket to fix their car! I would have had more respect if they had just said we made a mistake!
scottie elliott
3 months ago
Took a truck there. They fixed the door handle. Well door handle will not open now. I took it in to ask and they stated "NOT OUR PROBLEM". then the mechanics came outside bum rushing me wanting to fight. All because I asked for a job to be finished. Not to mention the 140.00 dollars thier drunk workers stole. I have to get a lawyer to handle this. BEWARE OF THIS PLACE!!!
Andrew H
3 months ago
Really nice folks that will treat you fairly. A great place to get your vehicle serviced.
Chris Maxson
a year ago
Awesome & fair $ for service....I was recently stuck while traveling and the staff here took care of me to get me on the way. I had just had a starter installed in Barboursville the day before, which I was told was causing the issue's ($750 & 40miles later). Grayson Auto quoted $400 for the same work, but tested it and found that it wasn't the problem at all....Thank you Grayson Auto for your attention to details to save me $, and get me on my way. I would drive the 40mi. for your services again.Services: Auto engine diagnostic, Auto maintenance
Brandi Stone
a year ago
Would give 0 stars if I had the option. Save yourself the headache and go somewhere else! I went in for an alignment and I was told I needed my entire front end replaced. The lady said it would be thousands of dollars to fix everything and I could call back and schedule to fix everything. They didn't do the alignment but still charged me $35 just to look at my car. I had a bad gut feeling so I went to another garage to get a second opinion. They looked at my car for free and told me the only thing my car needed was struts. I had to take it to a third garage because I couldn't get an appointment fast enough to fit my schedule with the second garage. Sure enough, the third garage said my car only needed struts and the alignment. I saved so much money listening to my gut and I'm so disappointed that a business would try to take advantage of people like that.
Randi Scribner
2 years ago
The customer service was top notch! Unfortunately I was 4hrs from home when my van took a poop. They helped as much as the possibly could to make sure my daughter and I were safe and warm until we found help getting home. I didnt catch the ladies name but she works the desk. People like her are the reason we moved south! Real south hospitality at this location! Would highly recommend to anyone!
John Talmadge
2 years ago
I couldn't be happier with the service. I limped my pickup and cargo trailer off the interstate into Grayson and was so fortunate to find this shop.I was almost midway on a cross country move, so they did what they could to squeeze me in and diagnose the issues with the truck rear brakes and the trailer wheel bearings. They showed me the failed parts and recommended repairs and cost. They then surprised me by beating their estimated repair time. They used NAPA parts and the cost was right in line with what I imagined, maybe a little less. They could have taken advantage of me in my situation, but did not. Really good people.Thank you Grayson Automotive.Services: General repairs & maintenance, Brakes
doug lewis
2 years ago
Grayson automotive provides professional services at reasonable prices. I got 2 great deals on two different cars that needed serviced. Straight forward business. Best place to go in Grayson. Thanks Grayson automotive and staff. I'll definitely recommend this business to anyone
Rachelle Scott
11 months ago
The customer was great. And my cars blower motor is working perfectly. Would definitely recommend it.
John Blevins
2 years ago
I was driving between Cincinnati, OH and Huntington, WV when my alternator died at a gas station in Grayson, KY. It was at 7am, so I searched the internet for a car shop that could repair my vehicle. Luckily the Grayson Automotive shop was less than a mile away because my battery was already dead too. I read the reviews online and there were a ton of positive reviews; one reviewer had their alternator die while traveling and this place took good care of them. I called as soon as they opened and they said they could fix it, but I would have to get the car towed because their truck was on another job. I called AAA and the soonest they could get a wrecker to me was in 3 hours. I called Grayson Auto back, and they said to go ahead and bring it whenever and they would go ahead and get the alternator part so it would be ready when I got there. Finally got the car there by noon and it was done by 3pm. They did an outstanding job and the cost was amazingly fair. I could see most shops trying to take advantage of someone in my situation, but they were honest and very helpful in getting me back home to see the family.Services: Electrical repair, Electrical
Gerald Long
2 years ago
Had car for almost two weeks. Claimed it was the struts. Had to wait for parts, then a special tool...etc. When it was taken in and told to check the wheel bearing, said they had to do struts first. So that meant two different jobs and two labor fees. Paid over 400 dollars and car still isn"t fixed. Front end wasn't aligned either. Do not recommend and will not go back for service. Very nice people but lacking in service quality and customer consideration.
ThePlayer312
2 years ago
Took my 2005 ram 2500 to get an alignment, just had all to front end parts replaced at a reputable garage in town. These parts included, tie rods, pitman arm, ujoints in both drive shafts, brake pads, brake calipers, and brake rotors. Took it to Grayson automotive to get it aligned and they called me to inform me that both brake calipers were locked up (granted there brand new and I drove the vehicle to them) and the rear drive shaft was so loose it was getting ready to fall out ( also brand to) and said they couldn t align it even tho those 2 things were irrelevant to alignment and then charged me $35 for false information and not doing what they were hired to do. Never take anything to Grayson automotive. I m not the first person to have these issues. Plus it bow drives worse then it did when I took it down there. 0/5Service: General repairs & maintenance
Mellony Lynn Gallagher
2 years ago
Good, trustworthy people. They know what their doing and get the job done!!I will always go here for my car repairs. Everyone is so friendly and make you feel comfortable.
Hurline Jarvis
a year ago
They didn't put protectors on the fenders when they changed my oil. They did take me in at my appointment time. They did the service that was requested.
Robert Pelley
4 years ago
AAA CLASS ACT.These folk helped me out when I was in a bind. My alternator went out on my drive from St. Louis, MO to NC. It gave out at 11pm off the highway, after staying in a motel that night I gave them a call first thing in the morning, I got towed there and I was back on the road in under 2 hours with a reasonable fee for Labor and Parts. These folk are the real deal. Check Em Out
Adam Barker
a year ago
Thanks so much for rebalancing the tires on my Jeep, now the dangerous wobbling is completely gone.Service: TiresService: Tires
Bubba johnson
3 years ago
Wonderful group of people, they do great work id highly recommend them to anyone.
Derek Trent
3 years ago
Great place! Fast friendly organized! Top of the line service!Service: Wheel alignmentService: Wheel alignment
Joshua Bohannon
2 years ago
Great work and customer service really helpful with what I needed
Duane Stapleton
3 years ago
Good bunch of guys and gals. Great service
astor dobson
4 years ago
Great service there when you need them
Lynn Fuchs
a year ago
Always done right by me.
Ty Beach
3 years ago
Best automotive service in Grayson ky!
Amy Kitchen
5 years ago
Very nice people and great service
mark maner
a year ago
Great in out time.no hassle
Chaz Moore
2 years ago
Great place, honerable.
Shelia Justice
3 years ago
Always great service!
Sherry Lincoln
3 years ago
So caring and reliable
M Johnson
4 years ago
Quick friendly helpful