Neil Huffman Honda of Frankfort Service

4.9 (285)

  1440 Versailles Rd #101, Frankfort, KY 40601
  (502) 695-6100
  neilhuffmanhondafrankfort.com
  Claimed

Car repair and maintenance service Auto air conditioning service Auto glass shop Auto parts store Car battery store Car dealer Oil change service Radiator shop Transmission shop Used car dealer

From the business

  • Identifies as women-owned

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Danielle Violet
3 months ago
Went here to get my boyfriend his first Tesla! We had mark help us out and he made it a fantastic experience! We will definitely be back in the future and highly recommend this place

  Louie Hamilton
a month ago
Purchased my Ridgeline in Frankfort at Neil Huffman Honda. Although I had some issues at the beginning which required me to make trips back and forth from Louisville everything was resolved very Satisfactorily. The sales and service staff are friendly, courteous and friendly. They made my service visits easy, efficient and stress free. I feel as though the dealership treated me fairly.

  Jenni
7 months ago
Jason O'Brien is great to deal with. All the staff are friendly and very helpful. I have bought two vehicles here and have loved both.

  Lori Denhart
2 weeks ago
This service team goes above and beyond! They were prompt with my vehicle and communicated great. Really happy with the care they put into my vehicle and the customer service they provided.

  Taylor Gilbert
3 days ago
Nathan did a great job fixing my car and he was super nice! Will definitely come back if I need anything else done!

  Britt Belbeck
2 months ago
Easy to make an appointment, and find it and the staff is friendly.Never left there feeling the pressure for up charge for services or that my SUV needs a lot of work. Do what is scheduled and mention the necessaries with no pressure to get done.

  Wendy Corman
6 days ago
In and out in less than 30 minutes for an oil change. Thank you so much! Highly recommend!

  Josh P
5 months ago
I have used Neil Huffman Honda for maintenance of my cars for years. And I have been very happy with their work. HOWEVER this past time they charged my 3% for using my credit card. The service was great, the work was great, just feels a little like shrink-flation passing that charge on. I really did not like it and will be finding a new mechanic.Services: Auto engine diagnostic, Brakes, Brake service & repair, Oil change

  Julie Bradley
3 months ago
They were able to get me in same day for my oil change. The technicians in the service department were very friendly and professional. I highly recommend Neil Huffman Honda!

  Steve Hughes
4 months ago
Took CR-V in for timing chain. Super satisified. Nathan and Ronnie were great to work with. Very professional. Got our vehicle in quickly, work done as quoted and even got it back earlier than expected. Will definitely use Neil Huffman again!

  Lola Hineman
7 months ago
I was impressed with the professionalism of the staff beginning with Nathan checking me in to end. They also took care of a recall on my vehicle along with my oil change and tire rotation, which saved me from an additional trip in the future.I have to say I never experienced such a smooth and pleasant process in the service department of a dealership. I will return to Neil Huffman Honda dealership for all my auto needs. Thank you for servicing my Honda Passport with no hassle making my visit enjoyable and relaxing.RespectfullyLola Hineman

  Thomas Minor
4 months ago
I think these people are wonderful. I have been a long time Honda buyer, always previously from a dealership in Lexington, but from now on I will spend my money at Neil Huffman. From sales to service these are class people.

  Alex Cauliflower
a month ago
Have had all my vehicles serviced at another local dealership and since it's been bought out, the service has not been the same. Had 2 oil changes within the last week and you all have been super.

  Louis Kendall
5 months ago
Quick in and quick out. I always replace wiper blades when having oil changes. Found out wiper blade inserts were half the price of the Honda dealer in Lexington KY. Very friendly service advisor.

  Georgette Smith
a month ago
Very good service. I appreciate the associate working with me ahead of my appointment which saved me time.

  Mary Goins
8 months ago
The only fault I can find from this visit is not having anyone to bring me home from dropping my vehicle off for recall work. My repairs took 5 hours and that was just too long to wait at the dealership. I actually had 2 recalls. I have been trying to get my other recall done since at least March with no luck. Other than that, the courteous and friendly staff in the service department are top notch.Services: Electrical repair, Tires, Auto engine diagnostic

  John Sternberg
2 months ago
Oil change and tire rotation done quickly. Needed brakes and they were able to complete.

  Jennifer Parker
5 months ago
This place is great. Everyone is always friendly and get things done in a timely manner. I wish they had one in Louisville so I would not to drive so far to get great service.

  Jerry Combs
3 weeks ago
Great Service.. I Scheduled a Service Appointment. Showed up, pulled Straight into the Garage Bay.. Was in & out Quick.. Very Professional Staff.. Thanks Huffman Honda..

  Mary Bernhardt
8 months ago
My car would not start, even after charging it and all the lights were flashing, so I called Huffman Honda. The technician was very thoughtful and polite. He assured me it was the battery and told me what to do. I was also due for a checkup and he got me in the next day. I was so relieved and had the battery replaced and the car inspected. All good! Thank you for being kind and understanding in my panic.Services: Auto engine diagnostic, Battery, Oil change

  James VanHook
2 weeks ago
Everything was good except fuse cap was left off. It was laying to the right in the engine compartment. Easy fix . Just glad I looked under the hood after they were finished.Services: Auto engine diagnostic, Oil changeServices: Auto engine diagnostic, Oil change

  Joe & Krista Mullins
7 months ago
Received a recall letter from Honda for my 2017 Honda Ridgeline. Scheduled the appointment, took time out of my day to drive 30 minutes to Honda in Frankfort, told me it would take about an hour to address the recall, arrived and after 5 minutes, I was told with a hushed voice that it s all fixed and that I m good to go. Highly suspicious. Surely it doesn t have anything to do with inventory being scarce and that someone should have told me that prior to scheduling me.Other than that Honda of Frankfort has been great!

  Debra Altimier Asheim
7 months ago
I was traveling and my tire pressure warning came on. I stopped here (thank goodness) just on time as I had a flat tire! They got me in quickly, patched the tire and I was on my way quickly! GREAT SERVICE!!Service: TiresService: Tires

  Jeffrey Fryman
11 months ago
I was able to set up an appointment on-line and arrived at the dealership about 15 minutes early. The service advisor was professional. The service technician completed the alignment and multi-point vehicle inspection report in about an hour. The car drove much better after the alignment. The service technician also noted that rear brakes were needed, so I went to the parts department and purchased brakes. The parts salesman was professional, knowledgeable, and helpful.Service: Steering & suspension repair

  Maiditcleaner Tim
3 months ago
They were very expedient and got me in before my appointment.Very pleasant experience.

  Wilma Preece
a month ago
Very efficient. Aiden was very friendly and professional in greeting and taking care of service order. It was time for additional services besides oil change. I anticipated a long wait but only took less than 60 minutes from start to finish. Very pleased with service.Service: Oil changeService: Oil change

  Monty Montfort
9 months ago
The service was fine. The best part was the simplicity of setting up the appointment. Dropped the car off the night before. Chris called me the next morning when it was ready. Easy!

  Brittany Feltner
4 months ago
I had a excellent experience here. They were friendly and fast service!

  Amanda Smeigh
8 months ago
TLDR: top notch service and compassionate careWe were traveling thought the Lexington area and as we got back to the car to continue our trip, we found it wouldn t start. We tried calling the dealership actually in Lexington and were sent to voicemail. When we called Neil Huffman Honda, they provided some suggestions to get us going so we could drive in rather than be towed in. Their suggestions got us moving and we made it to Neil Huffman Honda to get a more through diagnosis. The service team got us in, even though they were super busy. They took care of us like we were long time customers and got us safely on our way. If we lived in the area we would come back to Neil Huffman Honda. They really care about people and their cars.Service: Battery

  Karen Grace
9 months ago
Very professional and worked hard to get our car back to us in a timely manner. Another dealership in the area couldn t even get us in to look at it for another week! Did great repair work from hitting road debris and running great again!

  Opening Hours

Monday 8 AM-5 PM
Tuesday 8 AM-5 PM
Wednesday 8 AM-5 PM
Thursday 8 AM-5 PM
Friday 8 AM-5 PM
Saturday 8 AM-1 PM
Sunday Closed

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