Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Veronica Boller
a month ago
December 2023: This place filled my tires up for free one day and so I went back for the rather expensive oil change experience they offer. The service was friendly and fast. No appt needed! They vacuum your car out and check everything out. I didn't feel oversold on anything even being a clueless lady when it comes to car stuff.Updating March 2024: came by because my brakes were grinding. I had about an hour and a half before I had to be somewhere and they got to work right away! Jiffy indeed! Same friendly service. Very nice and clean waiting room! Thanks!!
Nicolas Anderson
a month ago
Great Customer Service and very Friendly staff. They want the best for you and your vehicle. Safety, quality, and customer satisfaction are highly aimed for by the staff.I brought in a vehicle for a oil change an hour before close. They ended up doing a brake check and replaced the entire brake system and more. They extra hours after close until they finished service on the vehicle instead of sending me away. Highly recommend service from them!
Mystie Burke
3 days ago
Went in for an oil change today had my 6 year old with me. It was fast and easy and he absolutely loved hanging out the window talking with everyone in the bay. Overall awesome experience.
Indya Jackson
a week ago
Went to Jiffy lube in Frankfort Terrance and his team were awesome. Very professional and friendly. Although short staffed they were good on time no long waits. Highly recommended
Kyle Rothfus
4 months ago
We've used this Jiffy Lube location in Frankfort several times in the past year for our 2001 Silverado 2500HD and 2019 Hyundai Ioniq, and we have been very impressed with the professionalism, customer service and knowledge of the staff. The new General Manager, Destiney, even cleaned all our windows and vacuumed the interior on our most recent visit.They've successfully diagnosed issues with our truck that the dealership couldn't figure out, and they always proactively share recommendations and go above and beyond. This team is my first stop for taking care of our vehicles, and I highly recommend this location!Added bonus, they've got a nice waiting area with a Keurig, WiFi and phone charging stations, and they continually go above and beyond.
Brody Lund
5 months ago
Sammy, Bailey, and Destiny did a great job on the oil change and cleaning my headlights. They were very cloudy and dim, but are now clear as day. Service was quick and everyone was friendly.
Stephanie Weber
a month ago
The guys were great. Very professional, courteous and worked quickly. Pleased with the whole experience. Bailey Sam and Shane were amazing.I'll definitely be back for all my car needs.
Tyler Chin-Suzuki
3 months ago
Quick and caring service carried out with understanding and a welcoming atmosphere. I will definitely be coming back again for future services. Bailey was incredibly helpful and assisted me in giving me accurate brief information and gave me a discount along the way for some trouble that happened. Thank you very much Bailey and Jiffy Lube!
KY WeedGrl
2 months ago
Pulled in here Saturday just before 1 with something in my left rear tire. Left it there as they were busy. Returned at 230 and it was ready with no charge!!! I ll be a loyal customer of theirs for this act of kindness. Highly recommend Destiny and the guys.
Denise Elizabeth Lewis (KneeC)
11 months ago
Firsrt off the general manager Terrance is awesome he came by to make sure everything was good for me and introduced himseld. They are always so friendly and they dont try and get you to buy extra stuff like wiper blades, air filters, etc. Decently priced and fast service. They even vacuum your car for you! Wash your windows on the outside all of them. I will definitely continue coming back here for all my oil changes.
Jamie Pungirum
4 months ago
Stopped by on my way home from work, at the end of the day. Bless the lady that was doing my oil change. Ms. Destiny was an amazing sweetheart, took care of everything and was wonderfully professional and super polite. Best oil change experience I have had in a while.
David Reynolds
4 months ago
Bailey helped me today, my experience with him was absolutely great. Very knowledgeable very professional and for once in a long time I found someone in customer service that didn't act like I was bothering them by being a customer. Their work is soild and prices are definitely reasonable! Check these guys out people. I was truly pleased with them!
Anjan Dhungana
10 months ago
I went to them and they inspected my car pretty well, and gave me honest suggestions. They went above and beyond to fix the car. They even stayed up for an hour and half after their closing time. Everyone was friendly and helpful. Would go there again.
Christopher Herndon
2 months ago
Destiney was an inspiration to the entire lobby and her team. Her energy is quite incredible. We are definitely coming back, she's the best customer service we've received in years. Thank you for the breathe of fresh air.
Russell Cash
3 weeks ago
Called day before to check price of oil change. Gave details of car and was quoted 49.99 for oil change. Had 10 dollar off coupon on web site so price should have been around 39.99 plus tax. Vehicle is my elderly mothers and is a 2017 in great shape with 42000 miles. When they finished changing oil they quoted her 75 dollars for the oil change plus they were trying to pressure her into changing all filters and wipers plus 99.99 transmission fluid change. Luckily I have taught her enough to deny all of that crap as she is female and elderly so they are trying to do things not necessary, but they still changed her 60 for oil change even with coupon even after she told them I had called. This place is not trustworthy so be warned. We will not be using them again.
Katima Smith-Willis
a month ago
I don t go ANYWHERE else because they always get me right. I appreciate the staff for being so nice to me, and giving me all the information I need. If you re not coming to THIS jiffy lube, what are you even doing? Thank you all!
Patricia King
4 months ago
Absolutely the best oil change experience ever! Destiny was very knowledgeable and had a great personality. Great customer service and I will definitely be returning!
Jasmine Behr
3 months ago
Had an exceptional experience and service! Destiney, Shane and Bailey know what they are doing! Offered to clean windows and vacuum. Took care of all the needs of my vehicle in one visit! Will be going back :)
Elizabeth Strickland
3 months ago
The AGM Bailey and the attendant Sammy were super nice and friendly! They were able to help me with a ride share inspection! They were quick and efficient! I would highly recommend them to anyone!
Nikluastus
2 months ago
Destiny s passion really shines through. You can hear the singing from inside the wait room. There is this positive energy you get while being at Jiffy Lube Frankfort. 5/5 would recommend!
Chaniya Herron
5 months ago
Shane was a major help to me ! I had a cracked rim and didn t even know it, I had replaced that tire multiple times and each tire place just put a new one on and didn t even tell me. Shane was adamant on ensuring safety was first. Shane was extremely helpful and proficient, he deserves all the raises and recognition ! We appreciate you Shane, the car
Ben Franco
4 months ago
Service was fantastic. Very knowledgeable and approachable staff. Didn t try to upsell me on anything and got me in and out. Destiny is running a tight ship and she took great care of me and my car! 10/10 recommend
S Griffith
a month ago
Great Service, they help my business operate in excellence.! Great location, hours of operation and great techs with knowledge to take care of you not just to take your money.$
Alexis Fisher
a week ago
The staff was all nice. They got the brakes fixed. The inside of the building is neat and clean
Kari Hyatt
2 weeks ago
Jiffy Lube provided an exceptionally easy maintenance experience. I m thankful for their straightforward information and patience when I couldn t not return their call immediately.
Brittany Cloyd
5 months ago
As always, service was wonderful. Did not push any extra unneeded services and was kind enough to vacuum out my floor board and wash windows. I love that it s a team atmosphere here.Services: Air & cabin filter replacement, Oil changeServices: Air & cabin filter replacement, Oil change
Lauren Gillis
3 months ago
I came in yesterday with my Kia due to a heat issue, and destineys energy was vibrant. She was so easy to work with and she made everything crystal clear. I knew exactly what I was paying for and why. She even showed me the issue so I had extra validation. I ended up having to come back today for a new blower motor, and again, Destiney was a pleasure. Thank you for the smiles, the laughs and the jokes. I never expected to have so much fun in a lube shop.
Tara Murty
2 months ago
Wonderful service!! Everything was great and the only place I will get my oil changed in Frankfort. Bailey, the general manager is top notch!
Carey Johnson
4 days ago
Great service. The techs told me what was needed and then got it done. Quickly.
B T
6 months ago
Terrance and his crew are great. They can work on new cars or classics, and everything in between. They communicate well and stand by everything they do. We have all of our vehicles serviced here and have never had an issue. Can't recommend them enough.Services: Transmission, Tires, Steering & suspension repair, Auto engine diagnostic, Brakes, Oil changeServices: Transmission, Tires, Steering & suspension repair, Auto engine diagnostic, Brakes, Oil change