Jennings Towing & Recovery
4.8 (53)
2655 Evergreen Rd, Frankfort, KY 40601
(502) 545-0420
frankforttow.com
Claimed
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Leslie Hibbitts
4 months ago
Polite, attentive and punctual with the entire transaction! They really made me feel at ease when I was in a bad spot! No one ever really wants to call for a tow and WOW they were so incredibly sweet! Thank you so much!! Got my receipt turned over to insurance within seconds of my car being delivered. Proud of these local businesses!!
DK Goodrich
4 months ago
Picked up a personal Mercedes from Lexington and took it to my shop in Frankfort - They took perfect care of it.Not a lot of people you can trust with cars like this, but you can trust Xavier to get it done properly.
Brian Baugh
10 months ago
When my car stalled on me on US 60 at Brighton Park recently, I used Google to fine Jennings Towing. I called and they arrived in no time at all. Their driver, Josh, was very competent, polite, and professional. I had some peculiar needs, and Jennings and accommodated them to a tee. And, the price was very fair! In short, I highly recommend Jennings Towing. I know I'm going to call them the next time I need them.Service: Car towing
Davey Fallis
8 months ago
Very professional from the initial phone call all the way to the drop off. The driver was calm, knowledgeable and confident. He went above and beyond, not a scratch on my truck, and left it right where I needed it. Will definitely do business again, although I hope I don't need to Service: Car towingService: Car towing
Tim Trieu
11 months ago
When I had to get my car towed from Frankfort to Louisville, they responded almost immediately from my call. Every interaction with the person who towed was kind and professional, the customer service is 10/10 amazing. Also ,he was a great conversationalist throughout the entire ride and made the hour long ride pass by like a breeze.
DirtyBoy Pacman
5 months ago
The woman who answered the phone , never try to help . Was rude , we was actually recommended to go them . But soon I ask for what I needed , she didn t offer service , she just told us go somewhere else. Instead of helping & offering help
Calvin Reece
2 months ago
The dispatcher was very nice and the driver went above and beyond super great service and reasonably priced
Mary white
2 months ago
Highly recommend them. Gary, raspberries and super reasonable. Will use them in the future.
Jason Goh
10 months ago
Jennings Towing and Xavier were great to work with. They were extremely responsive, courteous, and quick to show up. I highly recommend calling Jennings Towing for any towing needs in Frankfort and surrounding counties.Service: Car towingService: Car towing
Chadwick Pearson
a year ago
I wanted to give a shout out to you guy for helping me out big time. I don't remember the specific drivers name, but he helped me out within I locked my keys in my car. I was about 2 hours away from home and the only person I knew down there was a tattoo artist. he understood that my phone and all of my cards were locked in my vehicle. I tried contacting a locksmith service, before someone got a hold of yall and they wouldn't come because I couldn't give em my card info. if yall hadn't been able to help me, I wouldve had to bust a window out to get in my car.Service: Car lockouts
Farida Elnemer
a year ago
This is an honest awesome shop. I took a car to another mechanic prior and they told me it would be expensive to fix the issue we were having. They lied. I have a new mechanic thanks to these guys. Love them!
W J
2 years ago
We called these guys after a friend recommended them. We had car problems really close to home but really late in the day but they didn't hesitate to get right out to help us. I would absolutely recommend to anyone needing help in our area. Rate was excellent and Mr. Jennings showed up exactly when he said he would. We will definitely be saving this phone number!!Services: Special vehicle towing, Car towing
Andrew Longworth
a year ago
Bought a van and hopped the interstate when a tire blew, didn't have a spare. Had the tow truck guy tow it home. They were loading up the van like 6 minutes after I called. Absolutely incredible service, tow truck guy was cool as hell too. Great price and phenomenal service!! Would definitely recommend!Service: Car towingService: Car towing
Randy Bullock
2 years ago
Xavier came out and picked our truck upOn Sunday from a camping trip! Super nice guy, excellent equipment andService: Car towingService: Car towing
Evan Watson
a year ago
I was really happy with Jennings Towing, in particular the driver Darryl Jr., and would highly recommend them for your towing services.It was Sunday afternoon on Labor Day weekend of 22, (last weekend). I needed a tow for my car and am a AAA member so called them.AAA dispatched Jennings Towing. I feel bad for these guys to have to work weekends so I was ready To apologize to the driver (for bringing him out on a Sunday) but when the wrecker arrived and backed into position, before I could apologize the Tow truck driver opened his door, swung out of his seat and in a friendly, jokingly, and yet professional way he said I guess I don t need to ask how your day is going . It broke the ice and put me at ease about this guy coming out on a beautiful Sunday afternoon to tow my vehicle.I apologized anyway for inconveniencing him on a Sunday afternoon and he said it was no problem and that it was his job to work weekends.Darryl Jr was so friendly, and yet professional, it was evident that he enjoys his job and it put me at ease and reassured me that my vehicle was going to be well taken care of.It was evident that this was not his first rodeo.We were well taken care of.Thank you to Darryl Jr. and Jennings Towing.Service: Car towing
Jessica Boyle
a year ago
Jennings Towing and Recovery was our first choice when we needed our car towed. You can t beat their professionalism and affordability! Devin got to us quickly and got our car where it needed to go without any issues.Service: Car towingService: Car towing
kim jennings
3 years ago
I highly recommend Jennings Towing! Xavier is professional, on time and offers the best prices out there. Small business owners usually offer the best service because they care about their customers. Xavier takes great pride in what he does and it shows.If you are looking for a business to assist with towing, roadside assistance and great prices I encourage you to call Jennings Towing and Roadside Assistance!!Service: Car towing
Quinn Korossy
3 years ago
Xavier with Jennings Towing and Recovery is the best. Super quick to getting to you, very polite and informative when he s there ensuring you that you don t have to worry about your car or truck, lifted or lowered. Best part about it is he doesn t break the bank. By far the best tow service I ve used!Services: Car lockouts, Special vehicle towing, Car towing, Long distance hauling, Local haulingServices: Car lockouts, Special vehicle towing, Car towing, Long distance hauling, Local hauling
Michael Dunn
4 years ago
Car broke down on the interstate and tow was time efficient and very fairly priced. Xavier made sure my car was strapped down with specialty equipment, and made sure my car was not damaged in anyway. Over all a great experience and a job well done. Will definitely use for all my future vehicle tows and mishaps!
Dahiana Cruz
a year ago
Only towing company in Lexington Area that would answer the phone Labor Day weekend. They had a great price and were very friendly. Delivered and picked up on time as promised....
Danyelle Nockerts
2 years ago
I had to call my insurance provider after calling AAA. Triple AAA company sent and unprofessional, incompetent service provider that could not unlock my vehicle. After calling AAA again to request a different service provider, they were going to send the same one. This was late at night with my young child in a parking lot with my keys and dog locked inside. Jennings towing was sent through my car insurance provider State Farm in a very timely manner. Our service provider had the vehicle unlocked within 3-5 mins of showing up! Very professional, no hassle! Thanks again for EXCELLENT SERVICE!!!!Service: Car lockouts
Timothy Green
3 years ago
From moving toolboxes to shops to local and long distance hauling. This guy is professional and very price reasonable. You get more than what you pay for when using his services. Outstanding job always and very friendly. Always ready to help!!Great job man!! Woot!Services: Battery service, Motorcycle towing, Car lockouts, Special vehicle towing, Car towing, Long distance hauling, Fuel delivery, Local hauling, Tire change, Battery
Sam Ratcliffe
a year ago
At 9 PM at night on a week day this company was the ONLY towing company in town that would tow us for the affordable price of $60. Other companies in the region asked upwards of $230 dollars for a 1.0 mile tow. Save your time and money and go with this honest company that doesn t price gouge.Services: Car towing, Local haulingServices: Car towing, Local hauling
Mike Sorrell
4 years ago
Picked my car up when I was broke down. Very professional service and got the job done way faster than expected. Zero complaints here! I would not hesitate to call back if I ever need another tow!
Tyler Harrod
a year ago
They towed my awd cvt Nissan Rogue from behind. They picked it up on the flat bed. Then later I caught it in town with another vehicle on the bed and mine being towed from behind. He played it off like it wasn t a big deal. Now the transmission is dead. Thanks guys Service: Car towingService: Car towing
Joshua White
2 years ago
Called him in the middle of the night and he showed up quick, loaded me up and got me and everyone home. Have used him numerous times since then and he continues to provide great service and a great price.Service: Special vehicle towingService: Special vehicle towing
amy pullen
3 years ago
I was in need of a tow and Jennings was recommended for me to reach out to, after multiple calls to other towing companies, he is BY FAR the friendliest, most professional and well priced company around.Service: Car towingService: Car towing
Community Que
7 months ago
Very professional On time Completed tow fo a 10 out of 10 Will use them again and absolutely refer them too
Timothy O'Donnell
2 years ago
Had to use them to get my truck towed. The gentleman was nice and polite. And he showed up quickly.
Dennis Blankenship
a year ago
Awesome friendly with great prices.they really went above and beyond to help me and my familyWould recommend them 2 any1