Hensley Auto Sales

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Emily Skelton
a year ago
I paid 6,000 for a vehicle and the same day I bought it, it was overheating. I called and left several messages no response. He finally contacted me on Friday and offered to give me 375.00, it's gonna cost me 12,000 dollars to fix the car. It was a horrible experience.

  Teresa King
4 years ago
I hate to give that many stars. I bought a really good looking 2007 Ford Edge. Just as soon as I signed the check he told me it had been wrecked. So far in about two years I have had about $3000 worth of work that has had to be done on it and now this morning the water pump went out. The car will soon be brand new with parts we have replaced just about everything on it! Lesson learned! NEVER AGAIN!

  willie hensley
6 years ago
This is to refute someone attempting to tarnish our reputation and stating we operate a towing service. We have NEVER offered a towing service and do not advertise doing such so you need to get your information confirmed before you attempt to defame our reputation.We have been in business for 31 years and if such information was valid, we would not have held up in this economy and to the contrary, we get repeat business, local customers, out of town customers and out of state customers who have voiced outstanding reviews about how we conduct business. Willie Hensley, Owner, Hensley Auto Sales, 505 Holmes Street, Frankfort, Ky

  J D
4 years ago
We have purchased two cars at Hensley's auto with great success. Mr. Hensley is accessible and knowledgeable about cars, but also supportive if you take your car to an outside mechanic. I would recommend Mr. Hensley to anyone who is looking for a great deal and also encourage you to get a second opinion from a mechanic no matter who you are buying from. Five stars for Hensley's Auto Sales!

  Customer Support
6 years ago
Ripped me off!!!!! Sold me a lemon car that broke down after leaving the lot it literally broke down 4 miles later when I called to ask to come at least tow it back to the lot Willie Hensley told me I got the headlight to brake light warranty, I said great so I'm covered? He insisted that it means when I drove off and he couldn't see the brake lights it voids the warranty. What A P.O.S!!! IF I COULD LEAVE A NEGATIVE 5 STAR I WOULD... STAY AWAY!!!!!!!!!!!

  Carranetta Lynn Fortner
2 years ago
Mr. Hensley sold me a Ford Taurus in 2001, it was the best car I ever owned. Drive that car for 12 years, and only had to replace a water pump.

  Tara Spence
8 years ago
I bought a truck from them. I explained I was DISABLED(wich was obvious) an needed a dependable vehicle.They knowingly sold us a truck with a bad transmission and refused to help us fix it or at the least trade it for some thing else. It takes a special kind of Man to rip off a disabled person.

  Mike Cunningham
2 years ago
Family has bought 3 cars from Mr Hensley what he told us about the cars was true after a few minor things they have been great vehicles would recommend him to buy ur next car from.

  Beatrix Blitzer
6 years ago
Company also runs a tow truck company. Called a few times for an emergency tow and the guy never showed up. Then when I called he acted like a sociopath. Later I found out they aren't licensed to run a for hire tow truck company. Just find someone legit before going through these people.

  AJ Rosenberg
a year ago
What s up with this place stopped there yesterday to look at a vehicle that was advertised on the website and the place was abandoned no cars on the lot building looked like it hasn t been used in a long time I was disappointed I really was looking forward to possibly buying a truck that was advertised on the site

  joe crawford
5 years ago
Glad to know about this place I will spread the word I wrote and asked about a camaro and never heard back sounds like real nice people not I will not go there now thanks for letting people know about these jerks

  Andrew ballinger
3 years ago
Kind honest man who help me pay what I can for my new truck

  Tracey Renfro
4 years ago
Seem nice but any car lot won't tell full truth

  Angie Allen
10 months ago
Go see Mr Hensley he will hook you up

  Mike Peel
5 years ago
Like a high priced new car lot but without the new cars

  Janet Cox
5 years ago
Thank you for your reviews we will not be by there

  James Montgomery
5 years ago
Excellent service