Bodies by Mike

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Peyton Hayes
9 months ago
I just recently had a new bumper painted and installed here and it came out great. The paint looks really good and I'm very happy with the quality of the work done.The only thing keeping this review from five stars is the communication. I had called and was told my quote would be adjusted and after telling me they would email the new quote I never recieved it. Additionally when we went to schedule I was told I would drop off my car for a few hours so they could get a paint match to ensure the new bumper was the correct color. We never got a call and when we called later that day we asked if we could just pick it up the next. We called the next day and were told they had started on the paint already and were going to install it that day. We picked it up around 3pm and it looked great.I believe this business could greatly improve from some more rigid time management as well as protocols for communication that keep the customer better informed on the status of their vehicle.Service: Painting

  Justin Hill
8 months ago
TLDR: The shop is disgusting and unorganized, they have terrible communication, and worst of all, they don't treat parts with care. Expect however many weeks you are estimated to turn into that many months before your part is finished, albeit with trash in the paint and probably covered in layers of abrasive dust. Don't expect all the work you requested to be done, and you'll be lucky if they don't lose something of yours.As someone who knows cars, knows quality paint & body work, and knows auto repair professionalism, this place falls short of any benchmarks.I called ahead of time and gave them information on the job that I had, which was painting multiple pieces of a bumper cover that's supposed to go on a 2018 Mustang (this particular one, a very nice car). The bumper cover would be professionally reinstalled by us (my dad owns a performance shop and we have experience in paint & body work), and all they had to do was paint the separate pieces. They told me to bring it by so they could take a look. When I brought it by, I was assured it was something they could do, and it would probably not be touched for a week or two, but could be done in a couple weeks after that. This was in the beginning of May.I made it clear that I would pay for any additional work involved in prepping the pieces to achieve the best finish possible, as there were some existing scratches and imperfections, but nothing that couldn't have been fixed prior to painting. They agreed and said they'd call me with updates.A few weeks passed without any updates, so I stopped by to get a gauge on any progress, and I see my bumper cover and all the pieces still sitting in the show room. They assure me it'll be making its way into the rotation sometime soon and that (again) they would call me with any updates.Another month and a half passes without any updates, so I ask my dad to stop by (I currently live out of state). He gets taken back to the bumper cover since they had questions about which parts get which paint colors (I don't know why they couldn't have just called me in the first place, plus, how long has this been delaying the progress?). My dad finds out the place is an absolute mess in the back, with layers of grime and dust on the floor and all over freshly-painted parts. The place was completely unorganized with parts scattered all over the place, some body panels laying on top of others or up against other pieces that were definitely coming in contact with each other. The paint booth was being kept wide open and had a similar amount of trash along the floor. Despite this, we decided to allow them to finish the bumper cover since they already had everything in primer.Another week or so passes and I call them to ensure the bumper would be done by a specific date when I would be returning to the area. Instead of giving me a straightforward answer, they said, "Well when do you leave?" as if I haven't already been waiting long enough. I told them the date, and they said, "We should have it done before then." Still without any update, I arrive back into town and come by the next morning, ready to just be done with the entire scenario, ready to take the parts back and just finish whatever is left ourselves. Everything was "finished" and was brought out as shown in the first few pictures, covered in abrasive sanding dust. Instead of moving the freshly-painted parts to a clean area, they kept them in the back of the shop where they were doing other prep work. They ended up not painting four of the parts I had dropped off, one of which they actually lost, so I had to order another (at least they reimbursed me for the cost of this part).We get the pieces back to our shop and clean them off as carefully as we could, only to find a ton of trash in the bumper, runs, scratches, and clear signs that they didn't do any requested refinishing on the pieces prior to painting them.It's unfortunate that they didn't deliver in the ways we were told they would (by them and by others' recommendations), but I won't make the same mistake again.Service: Painting

  L J2
a year ago
Took a 07 ram for rocker and cab corner replacement. Only mild rust present. I was shown the new panels and they explained how they take long straws and undercoat inside the panels. The work looked good, the truck was a lil louder but after only a year rust showed up on the panels. I took it back and the response is "that's why we don't do rust anymore" and said they would throw some more paint on it. Not satisfied I left and performed a better inspection. What I found shocked me. No undercoating at all was applied. The truck was louder becuase the cab corners were left open on the inside allowing noise and dirt to enter the cab. I went back to discuss and they just denied my claims but still offered to repair. No thanks. If your car has ever been repaired here chances are it looks good a first glance but a better inspection is warranted.Service: Painting

  Anderson Entertainment
4 months ago
Bodies By Mike brought my 2012 Sorento back to life. Great job guys! Pleasure to deal with and very thorough job. 5 stars. I highly endorse this body shop for all you restoration needs.

  Jordan Wilson
5 months ago
I have an 04 Tacoma that was wreck and had local shops said would cost 7 to 8gs to fix. Mikes came in and fixed everything only leaving bumper left which I can easily do and saved me thousands. Great job and Thanks Mike and the crew!Services: Painting, Body & Trim, WeldingServices: Painting, Body & Trim, Welding

  joseph bako
3 months ago
2017 WRX . My son hit a small animal , and we needed a new front bumper cover painted and installed . In and back out in three days . These guys re installed my front lip , front splitter , and left fog light at no extra charge . I really could not be happier with the service . Quick , and done right . Zero complaints . I 100% recommend them . Super nice folks . I will be using them for all future body work .

  Jillian shinkle
5 months ago
Always get the best service, best prices, best people. Love bringin my car to Mike jr, he makes a big effort to take care of any of my worries about my car, even the dumb ones. Always gonna come here

  Robert Fitterer
a month ago
The Best body shop in ky imo very friendly staff they have been in business along time if you want quality honesty work done there is none better

  Amber Hemmerle
7 months ago
Only dealt with them after they towed my car (and several others) at a kids football game lol I get it - I was in a tow spot. I take FULL responsibility for that. My issue is - those were newly added tow spots... And our league has parked there for YEARS, if not DECADES. Muscle memory takes over at a certain point, where you park in the same spot you always park at and go. I feel like a decent business owner/human being would have walked the 1/2 of a block to the game, told the people at the front gate, and we could have made an announcement over the intercom that they would be towing cars in 10 minutes (or whatever) if they didn't go move. Nobody was blocking driveways, or blocking cars in, or in the way of anything... They just towed the cars to a local liquor store and made us pay $100 in CASH ONLY to get them back lol. The whole situation felt slimy and scummy to me. I apologize for not seeing the sign in the first place. I truly do. I parked there for years before it was a tow spot, but I won't make that mistake again. I guess call them for all your towing needs though - they don't play around lololol.

  Justin Gaskins
2 years ago
Please don t listen to the negative reviews. Those people must be crazy. I took my Rav 4 in for some dents and scratches on my rear passenger door. The price they quoted was very reasonable are when they were finished it was cheaper than the quote. The entire family and employees were great to deal with. They only had my car for three days, which is pretty quick for how busy they are. They were very accommodating with me leaving the car I was driving while mine was getting worked on there over the weekend. I want to say thank you to the entire family for being amazing.From the guy with the radio voice.Service: Body & Trim

  Diane Wisniewski
4 months ago
Great shop!!! Their work is first class. Super nice people to work with!!!!

  Bob Costa
a year ago
I just wanted to say thank you so much to Mike and the family for your awesome hospitality, honesty, quality, fast and amazing job you did on my brand new car! It looks just like the day I bought it off the showroom! Much appreciation and respect!

  Heather Miller
2 years ago
My entire family uses Bodies By Mike! Hello Mike and family! If you are looking for a body repair business that makes your car look exactly like it looked before the accident or better, you want to give this family owned shop a chance! I Promise you won t go anywhere else. The quality of work is exceptional!! Bodies By Mike makes your vehicle look brand new!! You will never find a trace that any accident ever occurred. Bodies By Mike has fixed many of my families vehicles. Never 1 complaint. Make sure to rent a vehicle because depending on what you have done, it may take a little longer, but it is well worth the wait! The wait is due to the fact that the quality is unbeatable! I am not saying it is always a wait or they can t be quick, but depending on what needs to be done can make a difference, but the difference Bodies By Mike makes will prove to be exceptional, professional and incomparable!Thanks Mike and Family!-Heather Miller, Konrad Miller (Omeltschenko), Heather Omeltschenko, Matt Miller, Charlene Mason. A huge Thank you from my family to yours!

  Max Ingram
a year ago
This is the most UNPROFESSIONAL place I've ever been to. I took my wife's vehicle there in MAY. It is now July 1st. We called about two weeks ago for a status update and we were told "I'll check on that and I'll give you a call in a couple hours"...more than a few hours passed, so we called back. The same lady who had told us that she'd check on it...hadn't checked at all. She literally gave us a response of "I'm not sure when it'll be ready" Finally again we called a couple days later and we were then told "It will be ready next week".... come to "next week" and we haven't heard anything. I told my wife to call and get a more concrete status...they said "It will be done by Friday"...My wife called today (Friday) to ask about the status...now they're telling me that their windshield tech broke the new windshield and it won't be ready until next week...which at the earliest will be Tuesday due to the holiday. It's been in their shop for going on TWO months! I would NEVER use this place again. I get supply chain issues make for longer completion times, but no communication is ridiculous.Service: Painting

  Amos Trout
3 years ago
After my accident these guys took in my car and did all the repairs. They were able to change out the entire suspension, fix all the panels, and did it all in the time estimate they gave me. They saved me money on my deductible, and were incredibly professional and pleasant to work with. They were very upfront and honest the entire time through the process. Overall, I'd highly recommend going to these guys if you have any damage to your car. If I have any other accidents or problems with my car I'll be sure to give these guys a call!Services: Painting, Body & Trim

  Kara Love
2 years ago
Car repairs stress me out, especially as a woman who knows basically NOTHING about cars. I ve always been taken care of when I have to take my car in to be serviced at Bodies by Mike. They are honest, friendly and have gone above and beyond to help me out more than once! Highly recommend them!Services: Auto engine diagnostic, Brakes, Oil changeServices: Auto engine diagnostic, Brakes, Oil change

  Belinda Fields
4 years ago
So long story short, I was involved in my first wreck ever in 38 years and it was one of the scariest things I have ever experienced. Bodies by mikes showed up to tow my car since it was what we thought totaled. They communicated with me as to what they were doing cause I was a Disaster at the time of them arriving.So fast forward a couple months after I found out that my car was close to being totaled the insurance company finally agreed to fix my work car and when I went to go and pick it up all of the faces that greeted us were super friendly and can I tell you the amazing job that they did on my car you would never known that it was almost totaled so if you were looking for a body shop Bodies By Mike is by far the best one in Northern Kentucky!Thank you again for the amazing experience guys and for all the compassion and help you gave me!

  Victoria King
2 years ago
I don t trust anyone else to work on my Escape. Every visit has been satisfactory, very friendly and understanding people. I recommend this place to everyone. Thanks to Mike, my Escape runs like a dream.

  Jesse Haskett
4 years ago
Took parts there to get a quote and painted in August of 2019. Picked up in march of 2020 still not painted. Not very dependable if ya ask me. And if ya scroll down a few reviews you'll see one of the owners kids that works there, giving a good review. How sad is that

  T Abdallahi
3 years ago
Hi I was involved in a accident and the police called Bodies by mike to pickup. I had no say so.Upon calling to have my vehicle released they told me the charge for a police call was $350 $165 plus $50 administration fees, $50 to open the gate, and $40 a day storage.I called around to all the other companies in the police rotation and the range was between $150-200 for the same service they performed.The man on the phone assumed I had full coverage and told me he even had a way for me to get out of my deductible if we went with him to fix my vehicle.The company is very unprofessional and is charging double the cost of others.Don t choose them to tow your vehicles!

  Doug Snyder
4 months ago
Good job of repairing my vehicle..

  Steve Faris
6 years ago
I dropped off my truck the night before after receiving a verbal estimate of $250 for painless dent repair and the tech said he it would be ready the next day and he would call, but he didn't nor would he return my calls to see if it was ready for pickup even after I stopped by after work the next day to inquire about it and the receptionist said he was busy welding and he would call me, but he didn't. I arrived just before closing to pickup my truck and the bill was over $370, not a big surprise as a lot of shops quote low to get you in and raise the final bill. The repair was not to my satisfaction only because there are many little pimple like dents left that they would not fix and then they raised the price and refused to call me.I will not return to this shop.

  Tina Heist
2 years ago
I have had. Body work done and they also replaced a motor on my sons car. They are easy to work with and their work is amazing! Couldn't ask for a better family ran business!!!Service: Body & TrimService: Body & Trim

  Amy Bosworth
6 years ago
FANTASTIC experience! Had car trouble 140 miles from home, stopped at AutoZone for a diagnostic. They recommended Bodies by Mike. If you are in the Florence, KY area and need car service, this is the place. Friendly, reasonable and they got us on our way quickly.

  Brian Agricola
4 months ago
Before and after

  Katrina Layton
3 years ago
Bodies by Mike is awesome. They've done my mother, my bf & myself very well. Chris & Big Mike were helpful, friendly & explained things they were doing. Thanks guys for taking care of all my needs, both big & small.

  Jeremy Boothe
2 years ago
Decided to try out a new place so I stopped in to have my car looked at.. its a 1995 bmw m3 I needed a complete paint job.. they finished spots that I didn't finish and I couldn't be happier with the way the car turned out.. the car looked like it came off the BMW showroom.. I will definitely be bringing all my body work and paint needs to them only!!Services: Painting, Body & Trim

  Kelly Webster
5 months ago
Great work and staff. Finished when promised

  Rachel Klein
6 years ago
I had just been in an accident that totalled my car. The man who came to help me and my 3 year old was courteous, kind, and brought us back to his very clean business. It even had a children's play area.

  Matt Ralenkotter
4 years ago
Chris and the crew are super knowlegdable about their craft. More importantly, they are standup guys that do the right thing and ensure that the end result is a quality product and great customer experience. This is my go-to shop.