Airport Ford Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Michael Spille
4 months ago
Disappointed, I scheduled a warranty repair appointment a month ago. They told me that if you can leave it would for a day we should be able to take care of everything unless there is a serious issue. I said fine. No serious issues and it took 3 days to get my truck back. The communication among the team there is horrible. They didn t know if they were missing parts for the warranty repair or if they just hadn t looked at it.They didn t provide me a loaner. They didn t even offer to make me whole for being without my own car for 3 days.I bought a $70k truck with 10k miles on it and after spending all that money on a truck they can t even cover the cost of inconveniencing me. They didn t even apologize for it taking so long all they did was say we are short staffed and busy.Like I said disappointed. Probably will take my truck somewhere else for warranty work. Instead of the one that is in my community. Which I would rather support my neighbors than someone else s.

  Aaron Venable
a week ago
I went in for a simple part and ended up with a lot more knowledge about my vehicle. These guys know their stuff

  Mike Ernst
a month ago
Great job did what they said in a fast friendly service. Truck is awesome.

  Tim Gettelfinger
8 months ago
Love this place . They take care of my truck. 200 thousand miles and runs like new.

  Nick Hoffman
3 years ago
Service was great as usual. I had a light bulb out and I was notified of a recall. I scheduled the service online and said I would wsit. I checked in quickly and went to waiting area which was very clean and spaced correctly for the current environment. After sitting down, Mario came in to tell me the recall was for replacing the door latches in freezing and would take about 4-6 hours. He asked if I was ready to wait this long and we decided to forego this for now and schedule a time in the future. I appreciate him letting me know and I will be back soon! Thanks!

  Katie Morales
2 years ago
They definitely don't even deserve a 1-star rating. Brought my 2013 Ford Explorer in to get serviced on and they broke my antenna off and then denied it!! Going to contact corporate, I trusted them to fix my suv not break something and then deny it.

  cassandra fox
2 years ago
I had to have my car towed over the weekend. They got right to my car Monday morning. The repair was only $136.00. They are truly the best. I had my car back in less than 4 hours. Great service teamServices: Transmission, Engine repair, Oil changeServices: Transmission, Engine repair, Oil change

  Holly Johnson
a year ago
They did a great job on my car! Very courteous and informative.

  Larry Bergelt
a year ago
I have bought 6 cars here and have had all their maintenance done here. I won't go anywhere else. Great place.

  David Cameron
2 years ago
They were friendly and professional and they did a good job for a fair price. I will come back for future service needs.

  Mark Gire
3 years ago
Had several issues with my car and John was great about communicating all of my options and keeping me updated with the status of my car. Great service!

  John Estep
a year ago
Oil change was very quick and my vehicle was clean.

  Joshua LaFollette
2 years ago
We dropped our car off there after Pep Boys said they couldn't fix it. They told us it would be ready the next day. We're now on day 17 and still don't have our car fixed.

  Kristen Lovett
a year ago
Excellent customer service! Thanks to Mario and the Mechanic.

  Bob Hagan
3 years ago
I buy all my vehicles there, they have an awesome service reliable honest and friendly

  John Jackson
2 years ago
Disapointed that my car repair is going to take 2 to 4 months due to no microchips. Left without a car or a loaner.

  Jane Ball
2 years ago
The service was great and everyone was very nice and helpful.

  Duane Willoughby
3 years ago
Took two hours do do an oil change and tire rotation. Everyone was polite.

  Vern Hilliard
3 years ago
Priced right, fast work, friendly service. Very happy

  Jeff Mcvay
2 years ago
Jeff is service took great care of us

  Terry Chinn
5 years ago
fast service did all I wanted and stayed in budget

  EdandVal 56
2 years ago
Brandon is hands on with customer service, that's hard to find these days

  Beva Huser
2 years ago
Great service and professional people.

  Bridget Slawnyk
10 months ago
Great service

  Linda nickles
5 years ago
I am not happy with my last visit.

  Onix A Martinez
3 years ago
Excellent car service!

  Betty Navarro
4 years ago
Very polite people

  Freddy Castillo
3 years ago
Good service and attention

  Mels G Acct (Mel)
3 years ago
Always pleasant and helpful

  Christopher Gossett
2 years ago
Ford industry realy sucks.