Accessibility
- Wheelchair accessible parking lot
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Dave Chinn
7 months ago
They were not there this monday morning . There were 15 or so people there and left. Been doing business with John and recent owners for twenty years! If u haven t got the decenty to not let your customers know why u r not opening up then leave a sign. U didn't even do that! I went to Sargent great service screw u!
N H (Nick)
a month ago
Great staff! They know cars well
Julius Jude
5 months ago
Great place friendly. Very affordable
Joshua Duty
2 years ago
Excellent care by the staff. They take care of you try to help you with the cheapest possible tires if you don't have that much. The only thing is that the prices on tires go up every now and then. Dut I have found out that Whitt's Tire Town have the cheapest tires around.
Aaron Stephens
a year ago
Fast, affordable service. Unfortunately I had to get two tire holes repaired in the same week. Both times they got me in quickly and repaired the tires for an affordable price.
Scott Campbell
5 years ago
Came in for a brake job. Left with a horrible knocking/rubbing. Brought back before I made it down the street. Couldn't find the problem and said if it didn't go away on its own to bring it back.Waiting for whatever is rubbing to wear down on its own is not an acceptable solution. I'm back and I'm waiting for their next solution.(Update):I'm giving them a star back because they did fix it. One of the pads wasn't installed correctly. I still missed a day of work over it though.(Final update):It's been a week. There is a constant grinding while the car is in motion. Like the pad's warning wire is already rubbing. The car stops but not without some more grinding. I went back today and requested a refund. Total price was almost $200 and I got back a whopping $39!! If I had done this myself like I normally do, I would've spent $120 and an afternoon of 90 degree heat. To me, an $80 convenience charge seemed fair. But having to take it back the next day and miss work because the mechanic put the pads on backwards cost me at least another $150. So yeah, 39 dollar refund when I'm now out $355 was pretty despicable. Back to one star you go. Don't take your car here.
Ann Jones
7 years ago
I came to Ashland for my family Christmas and I'm still here for a while. I had a tire go out, (a busted belt) and some other things I needed fixed for a long time. These people are who I used before. I knew if I went there, they would be honest and helpful. I was right! They went far above and beyond in customer service, honesty, affordable and caring. I can't say enough good things about them! If you need help, please remember this place! Hard to find trustworthy, honest, and CARING people in this world who WANT TO HELP because that is what they are supposed to do! These people are awesome!
Leah Moore
7 years ago
Dependable, fast, affordable service. They have worked on a few different cars for me and I have never had any problems! I've also had a few tires changed there. They are always friendly and affordable! Great place!
Timmy Bartram
3 years ago
Put a screw in my brand new tire. Had to take it to them twice. To get my heater fixed now I have no back up light my radio dose not work. My dash light don't work. I will never go back to them.Service: A/C installation & repairService: A/C installation & repair
Neesa F
2 years ago
They charged us out the yang for some simple work done on the brake lights. For a locally owned place of business they really could use some kind of discount to be offered to the loyal customers.
Brian Knowles
2 years ago
Took my work vehicle in to get the oil changed and they forgot to put the oil cap back on. Oil went all over the engine. I took it back to get it fixed and get them to clean the oil off the motor and they failed to properly clean up their mess. Worst company ever. Will not recommend or use again.
Jamie Cumpton
7 years ago
Very rude and unprofessional. Had my oil changed there and like a week later my engine started acting funny I check my oil and not a drop on the dip stick. I put four quarts of oil in the car and the engine is basically blown up. I take it to them and I get the response that it's not their fault. Found out also this has happened with them more then with just Mexico so definitely be careful if u go here.
Chris Holbrook
5 years ago
Had vehicle that needed fixed. They fixed it and then it went bad again. They quickly fixed problem again and honored all warranties without hesitation. Kudos for making it right!! Great caring and understanding staff
Joshua Blagg
2 years ago
Worst Auto shop experience I've ever had by far! They told me a new fuel pump cost 300 when market price for a brand new one is only 160, on top of that it was another 200 for labor so 500 totalService: General repairs & maintenanceService: General repairs & maintenance
Andrew Gray
a year ago
They were courteous and quickly changed my front tires. Will probably use them from now on.
Tom Elliott
3 years ago
My first impression a couple of years ago wasn't good but we tried them again this year and have been there again now. Zach is running it good.
Jazmin Sandoval
2 years ago
Tony was super friendly and helped get my tire switched quick to a new one and provided options! Definitely recommend this place.
Benjy Jenkins
6 months ago
Fast good tires and they are great to work with
roger rabbit
5 years ago
I m not so sure about this place anymoreI had a ball joint about ready to fall out and they said nothing was wrong- went up road had fixed in an hour - now they had my car 10 hours the other day due to my brakes and rotors- said nothing was wrong - maybe because they put them on wrong? I ll ebit this when I find out what s exactly wrong with the brakes/rotors - they get 2 stars as of now but it could drop to one when I find out what s wrong with my brakes and rotors that they INSTALLED!UPDATE Took car to Rick Hurley today and they had my car fixed in 10 minutes due to whitts for INSTALLING MY brakes on wrong.So I took them the bill and they refused to pay - told me to get my lawyerI suggest you don t waste your money nor time hereIt s not whitts anymore the old man is gone ( RIP) and the place has went to hellDo no go hereWarning Do not take your car to Whitts tire townThe bill was 50$ by the way as well so I ll get a lawyer and I m also calling the better business bureauI rate whitts -5 Stars that s a minus 5 Stars
Robert Barnett
10 months ago
They been closed past when they said they be back in not letting customers when they were after they said they would return on May 31st..
jessica Cummings
8 months ago
Always does great job and great pricing
emileeprice10
7 years ago
Very rude and unprofessional. Basically hung up on me. Said they were busy and when I asked when they could get me in they said I don't know? Sounds like they're doing just fine and don't need any new business.
Ali Terry
a year ago
Quality work. Quality products. Great customer sevice.
Dixie Hall
2 years ago
Whitts rotated my tires for me! They're usually pretty quick about gettin whatever you need done...DONE!!! Thanks Whitts y'all rock!!!
Tamara Wilson
10 months ago
Good Ppl thru n thru + gr8 customer satisfaction
A P
3 years ago
Quick good service in and out it was just have trailer tires patched but it was quick and the fellas working where on it I
Everywhere All the time
a year ago
Over priced, Poor quality and terrible wait time. Don't know how they are still in business.
Michelle Baldridge
4 years ago
Their really good group of guys working their very courteous and kind super nice they do go work
Linda Smith
5 years ago
My neighbor recommened Whitt's and in the last few years I've been going there I've been happy with the service and treatment by the workers there. It's the only place I go to for everything.
H Wilson
3 years ago
I went in prior to leaving town with low tire pressure. They got me right in and patched my tire. Affordable as well!