Baird's Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Eddy Giron
5 months ago
Excellent, two people from the yard helped me and thank you very much for your kindness, everyone is very well

  Richard Gibson
3 months ago
Over the years I have bought parts from Baird's, they have lots of parts and the staff were so great, I enjoyed being there and I would highly recommend Baird's.

  Anthony Hennemann
a year ago
This was my go to place. I would pay for my parts and get a decent warranty. This last time I went. They pulled the wrong part after I paid. Then tell me they don t have my part. So I paid with a card. I have been wait over 75 days for a refund. Every time the says Brandon gonna call me. He never call me back. It is 89 and some change but I trusted this establishment. With all the wasted time and effort I put in this. I feel more comfortable with going to auto zone or Napa with a life time warranty. I been here three times for one purchase and lost hard earned money. Feel real disappointed

  Clara Robertson
9 months ago
Bought a door for my car and got it in a timely manner. But whenever I went to go pick it up I was very disappointed to find an inappropriate magazine sitting on the front desk, and tge same type of inappropriate calendar hanging on the wall next to the front entrance right in every in everyones face, including my young kids that were with me. Very disappointed in how unprofessional that is, won't be recommending you all to anyone anymore.

  Courtney Hembree
a year ago
This was our go-to spot for parts we have ordered from here for years. We ordered a part almost 3 months ago and it was the wrong part. They said we would get a refund, but we haven t got one yet. We don t have the money back, we don t have the correct part and our truck is still broke down for this one part we need.We have Called and I keep getting told they will call me back but it s been months.So if your looking for parts, you may as well go To autozone or Nappa

  Christopher Collier
5 months ago
Quite SatisfiedThis, Company really saved me a lot of money.

  Jean-Fran�ois Moreau
9 months ago
Travis really help me through the ordering phase to make sure everything was spot on.Great price. Thanks

  michel
4 years ago
Huge inventory of salvage cars and used parts. Great people. Very helpful. Call Baird's first!!

  nicholas short
a year ago
Oh where do I begin.Located a motor on car-part that showed to be in stock at Bairds. Called them last Thursday to verify. Was told they have it, so I took off work today to pick it up. Called them this morning and was told they do have it still and it'll be on reserve for me. Drive ALL the way up there from Nashville over 2.5 hours away, took off work, rented a trailer. I get there and pay for the motor then drive around the back to pick up. After about 20 minutes the sales guy comes out with my cash and tells me they can't find the motor. LOL. Was told he's sorry and here's my money back. This company is a complete waste of time and obviously had no idea how to keep track of inventory. This motor was to get my daughter's car running and this place straight to lied and wasted my gas and my time. What a joke.

  William Ellis
7 months ago
Love this place has great prices on all there car and truck parts

  Stephen Peerce
3 years ago
They did a great job of pulling the part I needed in short order an Aaron was very informative on some other part I asked him about. I highly recommend them if you can't find a part that has become obsolete if you have an older vehicle. Thanks again for the great customer srevice.

  jere roche
5 years ago
It's my go-to place when I need a part. They don't know me there but that doesn't make a difference. They are efficient and courteous. I'm surprised at what they have in stock. This time they were too. I needed a black 2006 trunk lid and bumper for an Acura TL. They had it. It had just arrived a few days before. Good luck for both if us. One disappointing thing. I ordered it the day before and drove there (2 hours) and it wasn't off the vehicle yet. I had to make a second trip. So there goes the efficient part.

  Gene F
3 years ago
I can't say enough good things about this place. I needed help with a part I was looking for. Aaron was not only able to help me he and his team got the part to me in a very timely manner. If i ever need anything in the future they will absolutely be my first call.

  D G McDaniel
4 years ago
I ordered a part from their web page and got immediate answers to my questions before purchasing. Part arrived in great condition. Fast shipping and well packaged. Overall outstanding service. I highly recommend.

  Kelly Wade
4 years ago
Great customer service found the part I needed. Great prices. Honest about the condition. Order on Tuesday and receive on Wednesday. If I need any other used parts I will check with them first.

  Ibrahim Ahmad
2 years ago
Just ordered for the first time a DVD player for my Honda cross tour and it got delivered next day to Tennessee highly recommend I will use them more often yank you Bairds

  Terry Manuel
8 years ago
The part was ready and waiting when promised, it was in better condition than expected and the price was extremely fair. The staff was friendly, even showed me the car which my desired part came from so I could evaluate other parts I am interested in. A very good experience, a good place to do business. No, they aren't open Saturday or Sunday, get over it!

  Michael Mattingly
4 years ago
the part i went to pick up looked like it had been through hell. thoroughly rusted and parts of it were bent. i asked if they had any more specimens to choose from and was shown one more part that was in slightly better but still unacceptable condition for me. the manager on duty at the time told me that any part like that would look the same way without realizing i had been face to face with 4 similar parts of equal age and they were not rusted and bent up.

  Ronald Bonczkowski
a month ago
Good place to buy parts

  Amy Litsey
a year ago
1st time here but the service was good n the guys helped my daughter n was very polite.

  Matt Schmitz
4 years ago
Donald answered my phone call. I was looking for a very specific steering wheel for a project. He took the time to go review the condition of the wheel and call me back. The wheel was no longer in useable condition but I was thankful for Donald's time and effort, it saved me a lot of effort. I will definitely be recommending Baird to my friends local to Louisville!

  Emir Prljaca
10 years ago
I'd give this place zero stars if I could ...Called yesterday inquiring about an engine block: online they were showing two and the guy who answered the phone confirmed that, noting he didn't know anything about the condition of them. I asked if I could stop by and take a look after work the next day and he said that is fine.Today when I showed up, another older guy, who apparently didn't want to do anything the last 45 minutes of the day just gave me a run around about it being complete, good engines, and how it was an inventory guy's mistake and those weren't for sale, then something about it being too late in the day, then he kept babbling something about not being able to tell anything about the engine if it's still in the car, at which point I decided to just leave.Do yourself a favor and stay away from this place. If you can't trust them to follow through on a promise to show you a part, would you trust them to actually sell you something and possibly honor their "warranty".

  Justin Davenport
7 months ago
Staff is always helpful with any parts needs.

  Kenneth Bunker
2 years ago
"90 day return policy" turns out to be BS. If you have extra warranty conditions, state them somewhere. Don't lie to a customer just to sell a defective item.

  Kayla Marshall
11 months ago
called & they were super rude and acted like they didn't even want to make an attempt to help me find what I was looking for

  George Hastings
3 years ago
My first time purchasing used parts. Gave me exactly what I was after, like new, for a very good price. Great staff.

  Scott Carter
8 years ago
Good quality late model auto parts at competitive prices. Randy on the counter is always extremely helpful.As for the review below complaining about weekend hours... Many salvage yards are not open on weekends. Salvage is not Auto Zone - most parts aren't on the shelf, and it takes several people to be open on the weekend for a limited number of customers. It normally doesn't make monetary sense. Plus, the guys work hard all week and world like to have a little time with their family!

  Angela Smith
3 years ago
I order a wheel for my 2013 honda accord,the first wheel wasnt any good.i contacted Brandon at Baird's auto part and he went above and beyond making sure I got another wheel.i will definitely purchase from this company should I need any parts in the future.. Thank you Brandon.....

  Bob Bobby
9 years ago
Ordered a part Thursday morning of which the man said will take two days. No worries but little did I know was that they are not open on Saturdays or Sundays...? Seriously Bairds? You're not a bank(even banks are open on Saturdays) You're an auto parts store. When do you think people are able to work on their vehicles??? Also, the man didnt have the decency to inform me that the part would be available till Monday(hopefully they can get to it by then). Just real crappy of the guy to leave that out. Now I have to take another day off work to make the repair. Not very customer focused.

  Chuck Fulcher
6 years ago
I came in looking for a throttlebody for my 2004 Toyota Camry. Staff was very helpful and I had my part within 30 minutes at a lower price than anywhere else and with a warranty.