Jess & Sons

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Olivia Minton
4 months ago
They really are good people just doing their job and making a living. They don't want to make things harder on you than they have to. They have been more than generous during a rough time, twice. I'd give them 10 stars if I could.

  Archie
5 months ago
nice guy. Even stayed late so I could come get my personal belongings out of the car. Plus let me borrow his light since I didn't bring one.

  Doc Riley
2 months ago
Great people who were very helpful after my car was totaled.

  Krista Fobbe Richardson
3 months ago
Had to come here again to get my car out of jail after getting booted from all of my tickets unpaid way to start the new

  Taylor Napier
5 months ago
Punctual, treated my car nice, polite service. Would use again

  Casey
6 years ago
Jess N' Sons towed my vehicle for being too close to a drive way on my own street (Garrard, Covington KY). They had also caused damage to the bumper in the picture ($1100 in damage). They did not mention the hole in the bumper and claimed they were not responsible. I am currently dealing with insurance companies in order to fix the damages. Currently their insurance provider is agreeing with their false statement as to who is responsible.

  Jessie Walker
a year ago
Worked here a couple years back was there over 6 years family owned and ran Jimmy runs the day to day operations along with his mother Myrna these are some of the best ppl u will ever meet loved working there and they have cane to my rescue several times since can't forget about there top driver Ron he is a great guy with a heart of hpld he knows his way around a toe truck if u are in the Covington area and need a tow or auto work I highly recommend calling these guys A1 service iv even seen Jimmy cut ppl breaks on there impound because this man has a bigger heart then his head and BTW he has a huge head it they have any bad reviews I'm sure it's only because they run a impound lot too

  Fraternal Hero
5 years ago
Was super nice and helped me get my car fixed super quickly!! Even waited for me to rush back for payment so I could have my car THAT very same day. I'm truly grateful for them helping me out!! The price wasn't really bad either for the job. I'll probably be back!!

  Charlie Sester Jr.
2 years ago
Good at what they do,very polite family business. It is an impound yard so chances are you are already having a bad day. Fortunately they also tow and do locks out and prices are average,but are good at what they do

  Danielle77 Watson
a year ago
Wonderful family, you ll feel like family every time you re there! Been some yrs since had vehicle issues but definitely my favorite mechanics and towing experience! Services: General repairs & maintenance, Tire rotations, Brakes, Wiper blade installation, Oil changeServices: General repairs & maintenance, Tire rotations, Brakes, Wiper blade installation, Oil change

  Brittanie Evans
7 months ago
Very nice people and affordable. Came within the hour

  Amalia Cooper
2 months ago
Very friendly. Helpful.

  Tony Riggins
a year ago
My car was stolen and recovered in Covington by the police and then towed by this outfit. After being notified I drive up to pick up my car but had a key issue which made it a day or two longer wait , when I left the car it was fine , when I returned the car had been rammed into a rusty channel behind it and clearly the stinger had been carelessly rammed into my door! I commend them for notCharging me a storage fee, but clearly a reckless tow driver slammed my car into the fence and who knowsWhat else! Not to mention a brand new battery was taken off the car and the guys that stole it didn t take it because they were driving the car, being a former tow driver / repo man I have seen this several times , the right thing to do is be a man accept responsibility and work it out , but integrity has long left this establishment it seems as it was blamed on someone breaking in , but wasn t anything stolen , that s not a coincidence !

  Tyler Lanham
a year ago
Called to get something taken care of. They were unable but they gave me the contact info of a guy who was able to take care of what I needed. Much appreciated!

  Amber Young
2 years ago
Well....even though it may be one of the worst things ever to have your car towed especially against your will, I will say they were very nice and quick about the process of returning my car and they were kind. So even though tow guys could quite possible BE THE WORST I give these guys a

  Dana G.
a month ago
Didnt go there

  Beau Ollic
3 months ago
Was an overall good experience

  Crystal Garcia
a year ago
Was amazing and fast and absolutely helped in best way I appreciate it my car caught fire and they was on it

  Darren Trenkamp
2 weeks ago
Great service

  Emily Harris
3 years ago
Definitely not going there ! Didn t even have the Courtesy to call so I can come get my stuff from my car after the accident .

  lani
5 years ago
Called with a problem a car had been parked in my back drive for a while. They told me to go get a sign made with their name and number so i did. 40$ later they told me they have no room for the car. Well u couldnt tell me that before i bought the sign. Why would you tell someone to get the sign and then tell them they cant help.

  ERIC DAUGHERTY
3 years ago
Overall the service was good, but the price for a local tow that was a little over a mile was to much! I'm not going to use them again in the future.

  Christina Tipton
3 years ago
My car got impouned here by covington police for parking in the wrong place. But theybwere very nice and stayed open a little longer for me to walk all the way there to get my car so i was very greatful.

  Regina Bertolotti
5 years ago
Friendly mechanics here who are willing to go the extra mile tonhelp you out. Fast oil change! $24.95 - worth it. Watch your step in parking lot.

  Ms. Young
2 years ago
I love this place every time I go I'm taking care of family owned and operated and they are very kind people

  Mark Knox
6 years ago
I spoke to Jim today who helped out by taking photos of my car that was towed there after an accident. He was very polite and professional. Thanks Jim.

  Jamie Jones
6 years ago
Because they helped me when my truck died on the interstate. They are a group of guys that are the best to talk with when your vehicle is being worked on they are down to earth people and friendly .

  Frenchy Bertolotti
6 years ago
Friendly people who are downhome when I fell in lot from uneven drive- mechanic came out to see if I was Ok. I had to pay tow bill on my car- but at least they made it a more pleasant experience to such a bad bad day.

  jason farr
7 years ago
They told me what parts I needed and sent me to Autozone so I could save $200 over any other shop. Great bunch of guys there.

  Violet Finnell
3 years ago
I wanna thank them for helping out over the last week and being patient as we work together since my Car was totaled.. you guys rock