Accessibility
- Wheelchair accessible parking lot
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Gareth Hopper
a month ago
This place honestly showed me what true customer service is.. They were fast to answer the phone.. ask the right questions and even make sure I had a reference number so when I went into the store I was already ready to be taken care of.. they even took the time to explain to me in detail what I had to do to get the job at my residence done. Honestly one of the best stores I have been in a long time. I am BLOWN away with how kind they treated me.
roger wilco
4 months ago
This review is years overdue! Both original motors gave out on my hot tub years ago, first one, then the other. Took both to A1, they have outlasted the original manufacturers pumps by more than 2X!!!! They do awesome work and charge a reasonable price. Great company!
Travis G
8 months ago
The condenser fan blades on my AC became unbalanced and were making an unholy racket. A friend who does industrial HVAC said to go to A-1 for replacement blades. I did, and they were great!They were very helpful, knowledgeable, and friendly. They had what I needed in stock and it was very reasonably priced. I'll definitely go back to them anytime I need blower or fan motors, belts, or anything like that. Even though they're 30 minutes from me, it's well worth it for the service!
Adam Andreas
8 months ago
Unbeatable service and pricing. Needed AC fan motor for an older unit. They wrapped and ran motor wires to a dummy proof connector, and color coded capacitor terminals. The cost for all was less than lowest online price for just the fan motor. Super knowledgeable, friendly, and prompt. I highly recommend A1 Electric .
Mike Martin
a year ago
Incredible service by Joe. He helped me size and fit a motor for my swimming pool Heat pump air conditioning unit. He also had a fan. He gave me step-by-step instructions on how to install it myself. Perfect for a do it yourself homeowner. Highly recommend.
Steve Stratton
10 months ago
While I now live in Florida, I was a contractor in Ky for over 25 years. I ve been going to A-1 since Joe was first hired and Bones was the main counter guy. Never anything but great honest service. 95% of the time my needs were met but even with the 5% they always made sure they were friendly and even told me where to try to get what I needed. A+++
Laryn Fout
8 months ago
Great customer service!! Walled in with a motor that didn't work and boom, had the new fresh one ready to go in minutes. Highly recommend!
Robert Riggs
9 months ago
Knowledgeable, helpful staff. Helped me solve my motor issue in about 5 min. Very busy place, so you may have a 10 min or so wait.
Palmer dahman
7 months ago
Great service and pricing, will never go to another electrical store but this one
Matthew Gibson
3 years ago
From the quality service company. Jim Hatfield.... This is by far the best place for motors. They are really friendly and helpful. And most of my hard to find motors they keep surprising me. they got it. All the employees really know there stuff and are really good guys down there. They won't steer you wrong.
Eric Todd
4 years ago
Very knowledgeable, good prices and extensive inventory. I called for a furnace blower motor and picked it up an hour later. Nice not to have to wait. I live in Cincinnati but A1 was just across the river. Easy to find. Now that i have written my review and thought more about it,I am changing my 4star to a 5star.
Willie Baker
3 years ago
Amazing local store. They have electric fans and parts for things like ac units and ceiling fans.Had our PC go out this morning was able to get a new fan and capicter for only $147. The staff even tested the old parts to see which was needed (both in my case). Unlike most places they tell you WHY and HOW its broke bow that you just need to buy stuff.Not only great price but service too. They helped mark up the new wires and capacitor for making temhe reinstall easy.
Ryan Brodbeck
5 years ago
Amazing service! Very knowledgeable. I'm handy but haven't done much with HVAC. Came in with a bad blower motor and left with a new one plus detailed instructions on how to properly wire the new one. Thank you so much!
Mickey Hoffman
3 years ago
I have driven past A1 for years but never needed them until recently. I had a fan with bearings going out. I removed the bad fan and took it to A1. Got my new one home and installed it. But there was a problem with how it fit. I won't go into the details but there was a fitting problem. I returned to A1 with the fan and pictures. They weren't able to determine what the problem was so One of them actually came to my house to help me solve the problem.He fixed it in just a few minutes. I was extremely embarrassed but he told me not to be embarrassed. He was so nice and said he was happy to solve the problem.While electric motors aren't something I buy all the time I will go back to A1 for any future needs. And I would recommend them to anyone who needs an electric motor.Best customer service of all time.
David Ortwein
3 years ago
Extremely knowledgable technicians. All I had to do was give them the application of the motor I needed and they had it sitting there ready for me to pick up. This is another one of those places that may not look shiny and new on the outside but the internal workings, parts, and service are excellent.
anthony beimesch
9 years ago
I have never done business with these guys before we needed help last week with a bad motor. Joe jumped all over it and had parts down from West Chester in under 3 hours. They were clearly swamped, but he did a great job for someone who potentially needed $30 in parts. Very professional group of people. Thank you!
Doug Stanley
7 years ago
Absolutely the best customer service. Had to replace two different motors and each time they walked me through the process, answered my questions and even called me at home to assist me wit the installation. I can't thank them enough and will definitely use them in the future.
Robert Egloff
7 years ago
This place is FANTASTIC for Do-It-Yourself-ers. They are friendly, they know their stuff and you can trust them to always recommend the right solution for your problem. You get none of the 'insider service industry' attitude here and you don't need a license to buy a capacitor or a belt, like some places. (I fully understand the need with Freon, Gas Valves, Compressors - but a capacitor? Come on now...)I would highly suggest this as your first stop - so you won't need to make another.
Andy Patterson
2 years ago
Needed a condesnor fan motor. They had the exact replacement. Not universal but exact. Hard to find sometimes! They even took it off and put the new one on for me. Very smart people and the best around for electrical motor service.
Carll Boland
3 years ago
Super friendly and helpful service. Saved me and my A/C on a blistering hot Saturday. With sound advice and extra hardware in case any bolts broke off or were rusted. They go the extra mile!
Alan Kohlhaas
6 years ago
Brought a 1 HP electric motor in that had stopped running. Was charged $35 for an inspection fee. Told it needed 2 bearings, a switch, and a capacitor. OKed the work. Brought the repaired motor home and re installed it. It did not run. Found the problem to be a broken wire on the 220v feed and not the motor itself. Therefore the motor did not need the repair which should have been picked up the inspection..
Howard Allen
3 years ago
Very professional , helpful covid 19 prepared and ready counter person very knowledgeable of products he sells went out of his way to make sure I got what I needed and got it installed correctly because of some manufacturer wire color changes
Brian B.
11 years ago
These guy are true local pros for any electric motor needs you may have. Best in the tri-state area that I have found. Great, fast, friendly, honest service. Give them a try. I've fixed my 17 year old whole house A/C with 2 of their motors.
Bill Klosterman Family
6 years ago
This place is all about the customer, Joe Gregory knows more about motors and their purpose then anyone else around this area.I know for a fact because I've been doing business with A-1 electric for over 30 years. He can tell you what you're working on just by what motor you need. it's unbelievable the work this man and his team does everyday. so if you need a motor or capacitor, pump or anything involving such equipment they're the ones to goto. And if they don't have it, they'll surely get it for you.
David LeBourveau
a year ago
They were able to install new bearings on an armature that I brought in. Friendly service. Good prices.
James Trusty
5 years ago
My AC went out during this heat wave and I needed a capacitor asap. A-1 had exactly what I needed and I was back to cool air in no time. I'll never shop anywhere else for electrical supplies. Big thanks to Joe! You guys rock!
Russ Rohling
10 years ago
Good to do business with. Warning, if you buy a pool pump motor, and the box looks like it has suffered some kind of damage, even minor, ask them or do it yourself before you hook it up, check to make sure the centrifugal switch has not been knocked loose from one of it's holes. The capacitor will blow on start up. Since their policy is not to refund or replace (new capacitor cost $8) electrical items (industry standard)check and save yourself some time and money...
adam k
2 years ago
Super helpful, not condescending, and they have some saturday hours. I will sing their praises time and time again.
BILL FROEHLE
9 years ago
True professionals in every aspect of the electrical motor business and always willing to help. Thanks Dan, Matt and Joe for all of your help. Thank you to the folks in the back also who we don't get to see every day.
That Guy
6 years ago
Excellent service! Extremely knowledgeable staff, they will help you with any issue you have. I love this place.