O'Reilly Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Edward Jett
3 months ago
Friendly. They have what I need. Service is slow. Tech is on the phone talking orders. They are not just standing around

  Julius Bloomfield
10 months ago
The service staff has always been friendly. However, I felt I had to remove 3 stars from a potentially perfect score due to the following:1. I could buy 5 quarts of motor oil elsewhere for what they charge for their store brand,2. I once got a free engine diagnostic from them, but was told I couldn't have it printed, despite their website advertising that I could, and...3. I once purchased parts online from them for pickup, and some of the parts received were incorrect.Despite all of this, they haven't driven me away from their business, most especially because they are located less than a mile from my home.

  Jayme Spoolstra
a year ago
Was stranded here, about 7 hours from home, for the day after the alternator and battery went out on my vehicle. They were great about trying to charge my battery for me in the store that morning. Later in the evening, they were wonderful in working with us to get the correct parts right at closing time, providing a headlamp to help us work after dark, and leaving us with some extra batteries. Thanks to Brock and co-workers for the help!

  brandi burkhart
a year ago
The guys here are quick to assist customers and really help them. I went in to buy a new battery, but when it was tested, it turned out to be a good battery that just needed charged. I really appreciate the honesty!

  Scotty Dennis
2 months ago
Had everything I needed. Great service.

  Dakota Heimbecher
a year ago
Staff were some of the most helpful people I ve ever met, especially the manager. I talked to him about my vehicle breakdown that happened, he recommended a place for us to take it, and also secured a ride for us to our hotel for the night. I wish I could give them more than 5 stars. Thank you

  Jeff Landis
8 months ago
Had the part. Recognized I had lost my oil cap headed toward Bowling Green. Called ahead, and Kyle set it out for me, 'cause I was in a hurry. It fit. Thanks

  Angel Jones
11 months ago
Always helpful people, I haven't had a problem doing business yet. They have always been very helpful getting what I need.

  Lainie Werth
a year ago
My mom, her friend and I were traveling from Michigan on vacation. Stopped at Mammoth Caves on our way back home and our battery in our car ended up dying on us. Managed to get jumped and we headed to the closest place that would have a battery, which happened to be O Reilly s! Rebekah installed our battery, she was super nice and very knowledgeable! Definitely recommend this place!

  Yoda Hatfield
7 months ago
Excellent customer service, Kyle is the man at o'reillys he is a walking information database, when it comes to automobiles.

  Steve F. Hody (Hud)
6 months ago
Very friendly staff, helped me with a flat tire I had.

  Timothy Pritchard
2 years ago
The sales staff was friendly and outgoing. Was very helpful in assisting me in finding the BEST headlights for my vehicle. Thanks for the Great experience shopping here. Will definitely return!!

  Robert Zazzetti
3 months ago
Parts at a very low price.thank you O'Reilly's for this .

  Jim Leuthold
6 months ago
Very helpful with battery issue I had.

  Patrick Yarcso
a year ago
You can't go wrong dealing with Nathan here. His customer service is bar none. He is a leader for sure.thank you sir for all your help.

  Svitlana Shepitsena
3 years ago
Me and my husband needed to buy car wipers for our Toyota Prius during our trip from Florida. We were happy to get a great advise for choosing the best model for us plus fast professional installation. Thank you!

  Josh Bunt
6 months ago
Very friendly service and very nice staff

  Jeremiah Jackson
2 years ago
It was ok but had to return a alternator that had a lifetime warranty and they couldn't find it in their system so much had to spend another 1o some meds did dollars for another one with a lifetime warranty that sucks but I don't believe it was enough to give y'all a bad review because I had a Chang of number on my phone an didn't remember the old on so it was partly my fought but should have been able to pull it by my name

  Stephanie Reller (Stephieg)
2 years ago
Neede ac fluid..wasnt wanting to pay $10 a can for reg. But was still going to buy one with stop leak. Guy helping me was rude rude rude. Walked away from me as i was going to ask a question..oh well..plenty of other places to throw my cash at

  J.T. Coogle
a year ago
Ok if you're hard up or like to throw your hard earned dollars away. Amazon is the best way to go.

  lets hunt
2 years ago
pleasantly and efficiently assisted with new battery exchange so I could make it home!Getting a fresh alternator today at OReilys across the street from my home.THANKS

  Ricky Houchens
2 years ago
Waited 30 minutes while one employee shot the bull with another man. After looking up the part I needed when he walked off I thought he was going to get my part he stopped and waited on another customer. After 20 more minutes I left. I buy a lot of parts there. Well I uses to.

  ZeeBee Pepper
3 years ago
Excellent..helpful..polite..observed covid social distancing..that's huge with me being this area is a hot spot for the virus and many stores are not complying masks.. so I do NOT patronize any business that doesn't.

  Heather Clark
2 years ago
Very helpful. As soon as we pulled up a great guy by the name of Chris met us outside.

  kim skaggs
3 years ago
They had what I needed friendly staff very helpful nice location.

  Jeff Warren
4 years ago
The prices will Sky High in there just to get oil get wiper blades prices sky-high Walmart a whole lot cheaper sky high prices unbelievably for what I got almost $100 for five items unbelievable

  Cass Martin
2 years ago
Good place when you need parts quick staff is very helpful....

  Lana Suzdaleva
4 years ago
My phone holder broke while I was visiting Mammoth Caves park. After running around the town in search of replacement, someone told me about this store that just opened. The guys there went above and beyond to help me. Thank you.

  Thomas Simmons
3 years ago
My server Tanya is exceptional. She's courteous and professional.

  Rebecca Huber
4 years ago
Friendly and helpful! If you need parts, definitely go to O Reillys! They are simply the best.