Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Joey Lester
5 months ago
Great experience with McKenzie Automotive! I needed a new starter in my 2006 Jeep Liberty. They answered the phone immediately and came to pick up my car within an hour. Repairs were completed within 2 business days. Very pleased.Service: ElectricalService: Electrical
Timothy
6 days ago
I had made a call to see if they could help me with an engine problem . said they wouldn't take that job because of possible Liability issues. I understand
Paul Shelton
6 months ago
Excellent work and customer service. Pricing is probably fairer then a dealership also. So I find them qualified, able to give their best effort working emergency problems in and get you back on the road and more then fair on price.
Mark Wade
8 months ago
Highly recommend. Jamie went above and beyond for me. I was out of town for a few days I dropped my car off before I left and ordered my parts which were supposed to arrive early before I got home but then were delayed. Didn t get parts delivered until I was on my way home. Jamie stopped by my house to grab the parts off the porch so he could get started on my car. It was finished by the time I got home. Him and the guys were outstanding, they completed the job in just a few hours I got 2 new struts put on the front. He excelled at customer service and I will be doing business with him from now on with any automotive needs I may have. I definitely recommend his shop to anyone. Great crew. They are located in the Catlettsburg area. It to far from Huntington, Ashland Boyd county area.Service: Steering & suspension repair
Lindsey Irwin
3 months ago
Amazing human beings!! Thank you so much for getting my car started! I can t say enough good things about the business and employees!!
Charles Dematatis
7 months ago
My teenage son was traveling from college in Louisville KY home to MD. The car started to overhead. The car ended up being towed to McKenzie Automotive. (The tow truck driver told my son 'You made a good choice picking McKenzie'. They were able to get his car diagnosed, parts delivered and repaired on a Friday afternoon ahead of a Holiday weekend.The team was very helpful and reassuring to my son that the car was safe to travel home. Thank you for your help!
Jeremy Clark
4 months ago
I take all my vehicles to Jamie for repairs. He is a great mechanic and a great person too.
Ashley Patton
8 months ago
These guys were lifesavers. We broke down coming from Columbus, OH going to South Carolina. We just happened to break down across the street from this shop. I walked over to explain what had happened. They did not hesitate to get things taken care of. In about 45 mins we were back on the road. They had lots of good advice for us moving forward. Thank you for taking care of strangers!
Cameron Johnson
9 months ago
Had to make an unplanned stop at McKenzie's on a road trip from NC to Ohio. Huge screw in my tire. Jamie took a quick look, sent the tire up the road to get patched, and we were on our way again in 30 minutes. I cannot say enough about Jamie and his crew. If I lived nearby I'd get all my work done at McKenzies. Y'all are lifesavers. Thank you for fitting me in right away.
Eddie Jarrell
2 weeks ago
Very helpful and friendly. Highly recommend
Nicholas Lauer
3 years ago
Jamie is fantastic. Dropped everything to help fix the alternator on my car and get us back on the road. No joke, he had us ready to go in an hour and fifteen minutes. Great guy, great service. 10/10 would recommend.Services: Electrical, BatteryServices: Electrical, Battery
Larry Ball
a year ago
They were super fast with service. Very reasonable price. Great find over dealerships. I highly recommend themServices: Brakes, Oil changeServices: Brakes, Oil change
James Vanderpool
9 months ago
Amazing service and reasonable prices on repairs. Very knowledgeable and trustworthy establishment!
Jerry Barker
3 years ago
Came in thinking i needed starter replacement, $300 later as im paying, they say "by the way the battery was dead, thats what was wrong." He hooked it to a tester and jumped in, never bothered to call me and tell me that was the problem. Now i have a new starter i dont need and no money to replace the bad battery. Horrible way to treat a repeat customer.Service: Electrical
Alex Huff
3 years ago
Amazing place! Our alternator went out and we stopped by McKenzie Automotive, they didn t have one in stock but somehow managed to get us going on the road again in only one hour. This is by far the best mechanic shop I ve ever been to.
Thrylax
3 years ago
Fast, friendly and very reasonably priced. What more is there to say? I'd recommend going there if you need your car fixed. I certainly will.
Karane Barker
3 years ago
So fast, informed and able to fix my car and tell me what was wrong. Affordable. Definitely recommend.
Nancy Smith
a year ago
Very honest mechanic and great at what they do
Kelly Lambert
2 years ago
Best mechanic in the tri-state! Honest, dependable and stands by his work.
John Clark
2 years ago
Honest service with no surprises. My only choice for car needs and repairs.
Rich Price
a year ago
Absolutely Top Notch..would recommend him to anyone.
Fred Smith
a year ago
Excellent service and reasonable price.
Seamus Swinford
3 years ago
Really nice people and had my vehicle back to me in a day.
patrick noway
2 years ago
Great guys. Always quick and priced fairly.
Rashawn Stewart
3 years ago
Amazing service , awesome prices - quick and reassuring
Ralph Harbaugh
3 years ago
Superb workmanship, and very very good service from start to finish !!!!!
Tammy Conley
4 years ago
Friendly, helpful, an fast. I will use them again
Tyna Hall
4 years ago
Car looked dirtier after washing. Wasted $10
Joey Kennedy
3 years ago
Highly skilled mechanic with great integrity!
Galaxy Drifter11
2 years ago
Only shop in the area I'll use.